The ARC Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The ARC Hotel

Reception
Standard Two Queen Room | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
King Two Room Suite | Living area | 27-inch flat-screen TV with satellite channels, TV
King Wheel Chair Accessible Roll In Shower | Bathroom | Free toiletries, hair dryer

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
6813 Phoenix Ave, Fort Smith, AR, 72903
  • Mercy Hospital Fort Smith
    17 min walk
  • Mercy Clinic Convenient care
    18 min walk
  • Advance Care Hospital-Ft Smith
    18 min walk
  • Fort Smith, AR (FSM-Fort Smith Regional)
    3 min drive

Room options

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

Two Queen Wheel Chair Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

King Two Room Suite

  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Superior Single Room

  • Sleeps 3
  • 1 King Bed

King Wheel Chair Accessible Roll In Shower

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The ARC Hotel

Hotel in Fort Smith with free breakfast and 24-hour front desk
An indoor pool, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided.
The ARC Hotel offers 63 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at The ARC Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Mercy Hospital Fort Smith. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 2-minute drive from Mercy Clinic Convenient care and a few minutes from Advance Care Hospital-Ft Smith
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly The ARC Hotel also features an indoor pool, a front desk safe, and a lift. Free self parking is available.

This Fort Smith hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The ARC Hotel Hotel
The ARC Hotel Fort Smith
Welcome Suites Fort Smith
The ARC Hotel Hotel Fort Smith
Holiday Inn Express Fort Smith

The ARC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1013 reviews" "
Rating 8 - Good. 237 out of 1013 reviews" "
Rating 6 - Okay. 110 out of 1013 reviews" "
Rating 4 - Poor. 55 out of 1013 reviews" "
Rating 2 - Terrible. 41 out of 1013 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had requested a king bed, but we got 2 queen beds. Smaller beds than we normally sleep in. We both tossed and turned all night long. Maybe got 3 hrs sleep!
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Amenities
Excellent customer service!
Stayed 1 night in Aug 2024

8/10 Good

Alisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Comfortable beds- warm pool. Hot tub was broken/out of service!
Stayed 1 night in Aug 2024

6/10 Okay

Jonnie

Travelled with group
Liked: Cleanliness, staff & service
Just quick overnight for a meeting next morning in the area. Room was nice except for musty smell that I did get used to after an hour or so. Bed was comfortable. Then I laid down and looked up and saw mold on the ceiling from apparent water damage from room above this one. I stayed and I lived but not sure if I’ll stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and quiet. The breakfast is way better than most.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The stay was nice, the only thing is I asked for stay o er service for my bedding to be changed and fresh towels. I took the DND sign off the door like front desk said before I left and came back hours later and room was not set iced. Other than that room was clean and stay was nice. I would stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed here on my drive back to Atlanta. Price was great. My hotel door had a broken extra lock and the tub drained slowly. The breakfast was ok. The area was very safe. Accidentally left my passenger side door open for a few hours and no one bothered my car.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, property conditions & facilities
Literally everything in the room was sticky. I checked out early.
Stayed 2 nights in Aug 2024

4/10 Poor

Lugenia

Travelled with family
Disliked: Staff & service, property conditions & facilities
The night clerk (a male) was AWFUL. We reserved 2 rooms and arrived around 8pm. One of the rooms had no working light when you entered. And then NO television that worked. I called and asked if he could help us and he laughed and said”he wasn’t a repair man” I told him it said it wasn’t connected to internet and he said he couldn’t give me the password. I asked for a different room and he said he can’t because then he couldn’t rent that room. The place was at least half vacant. I asked for management and he said it would be a couple days before I could talk to someone. We have stayed at the Arc at least 2-3 nights per month for the past 3 years due to our jobs. I will NEVER stay there again. I left messages for a manager as well….this was last week on Wednesday. It is now Monday and still no call back. Awful service and completely awful and disrespectful employee
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and we felt safe. The room had a mini fridge and microwave and a Keurig machine. The laundry facilities do not work. The hot tub is out of order. The pool was dirty and the water was warm. The ice machine on the second floor is out of order. The waffle machine was out of order. Breakfast was good, though, with eggs, sausage, biscuits& gravy, pastries and cereal. I think it must be hard for all hotels to compete for business.
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the price
Was a great place. Only reason for the 4 star is due to the room on this trip had an odor to it that wasn't normal. Otherwise it was great
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , the breakfast was excellent. Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Kween

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kd
Stayed 1 night in Aug 2024

2/10 Terrible

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was maybe flooded and smell so bad, carpet was very dirty and smelly. They even had a blower just laying in the hallway
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, room comfort
Very clean and nice people
Everything was great except the lamp beside the bed had no bulbs and the one on the dining table came in and went off randomly on its own so my husband swiped a bulb from the bathroom so we would have a light in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Randie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, comfortable bed, and plenty of hot water!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

kayathiry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with reasonable price
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the Price
Was a nice stay. They are steadily working on the place. Seen a couple of bugs here and there but nothing that made the place seem bad or rough.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kailey

Stayed 1 night in Aug 2024