Express Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Express Inn & Suites

Fridge, microwave
Free WiFi, bed sheets
Fridge, microwave
Basic Room | Free WiFi, bed sheets
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1302 S 13th St, Decatur, IN, 46733
  • Bluffton Regional Medical Center
    6 min drive
  • Grand Wayne Convention Center
    32 min drive
  • Arby's
    1 min walk
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    27 min drive

Room options

Basic Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Basic Room 1 Queen Bed (Accessible)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Basic Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Basis Room 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Basic Single Room

  • Sleeps 2
  • 2 Double Beds

Basic Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Basic Room 1 King Bed (Accessible)

  • Sleeps 2
  • 1 King Bed

Basic Room 1 King Bed Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Express Inn & Suites

Hotel in Decatur with free parking
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Express Inn & Suites offers 58 accommodations. Fridges and microwaves are provided. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

During your stay at Express Inn & Suites, you'll be close to Bluffton Regional Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • 1.7 miles (2.7 km) from Bluffton Regional Medical Center and 11 miles (17.7 km) from Swiss Heritage Village and Museum
  • Cats and dogs welcome for a fee
Express Inn & Suites offers its guests a vending machine and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Decatur hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Express Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 80 reviews" "
Rating 8 - Good. 24 out of 80 reviews" "
Rating 6 - Okay. 10 out of 80 reviews" "
Rating 4 - Poor. 7 out of 80 reviews" "
Rating 2 - Terrible. 12 out of 80 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
A little different checking in with a remote person and a machine, but I have to say that Palmer was very nice and the machine dispensed all information, room card and receipt very well. First time I had a credit card charged $25 for incidentals up front with the promise to refund it later. Normally, the card is held in case it is needed. So far, my stay is good.
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertised a swimming pool which was shown on the map inside the room door as well. They advertised breakfast, and coffee. The only coffee available was a horrible machine in the lobby, which was horrible. They asked for a 25 dollar fee even though the room was paid in advance which was supposed to be returned on leaving. I will be checking my account for this. Very uncomfortable beds, barely any pillows and few towels.
Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Janet

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no human staff at the front desk. Everything is done through a kiosk… very unfriendly. The carpet in my room was dirty ( I never walked on it with my bear feet). It was stained, holes, rips and so did the chair in the room ( thank goodness I could put the chair in the closet)
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast sad
No breakfast for price and no pool but clean and nice person to check u in via computer
Stayed 1 night in Jun 2024

8/10 Good

Chad

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Clean, no weird or strong smells, great price. What else can you ask for?
Stayed 5 nights in Jul 2024

10/10 Excellent

Adelita

Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dont recommend
The room and hotel were clean and comfortable. There was NO human at the font desk, a computer opened up and did the transaction. We were not told the room was in a back building attached to the hotel, had to go in and ask the computer. Finally got to the room, sat down im the chair and almost landed on my back as the chair just kept leanimg further and further back! Not impressed and wont go back and wouldn't recommend it to anyone I know.
Stayed 1 night in Jun 2024

6/10 Okay

Martha

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Rutilio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay working out there clean rooms nothing fancy but better than other more expensive places!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lexi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room price was good and the rooms were clean and comfortable. The only thing that caught me off guard is that there is not a physical person behind the counter, you check in and put through a kiosk that connects you to an agent.
Stayed 3 nights in May 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gwenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable mattress good nights sleep
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, undrinkable complementary coffee
Free coffee machine in lobby was not good, darkest coffee barely tinted the water. It is like a Zoom check-in, talking to desk clerk on-screen and using scanner to send him my ID and CC. It was fine, but strange to me.
Stayed 1 night in Apr 2024

2/10 Terrible

Bradford W

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never book at this property again. I bokked thru Expedia "pay at property " i get a phone call at 4pm demanding i give them credit card information to run my card right then. I use a prepaid card for booking, for these purposes, so if someone hacks my card, I can just cancel it. I was booking overnight for a business function and wasn't checking in unti 6pm or so. I told this guy that and he told me that i have until 5pm to give him a card he can charge right then or loose the reservation. Well.... needless to say, We choose to not keep the reservation due to the lack of professional of this hotel and could tell our stay wouldn't be enjoyable.
Stayed 1 night in Apr 2024

2/10 Terrible

Tyler

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs did not work , rooms were not clean

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rozina

Stayed 1 night in Nov 2023

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing special. Had to check in with a kiosk no person to person. I'm not a robot, shouldn't have to check in with one. Price on Expedia was misleading.
Stayed 2 nights in Nov 2023

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023