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"Great location. The hotel however is a little tired, worn and in need of sprucing up decor wise. It doesn’t look like it’s been redecorated since the ... " More

By a verified traveller on Thu 19 Aug 2021

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Alexandra Hotel's great location. During your stay, you're just a quick walk from Loch Linnhe. Features include free WiFi in public areas, plus 2 restaurants and a bar.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Loch Linnhe and Lochaber Geopark

Alexandra Hotel ratings based on 9 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Alexandra Hotel

Everyone (4) Business (1) Couples (1) Family (1)
3 out of 5
Room is ok

Posted by on 25 Jun 2022

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4 out of 5
Great location. The hotel however is a little tired, worn and in need of sprucing up decor wise. It doesn’t look like it’s been redecorated since the 70s. Heating also didn’t work in my room, but a portable heater was delivered to me.

Posted by on 19 Aug 2021

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3 out of 5

Not a bad basic hotel.

We only wanted a room and breakfast so didn't use the restaurant and bar. Unfortunately though the towels were clean the had holes in them. The room was smallish and a bit tired. Staff were lively though a day is a very handy location.

Posted by , from nz on 5 Jun 2017

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3 out of 5

in need of a refurb I think.

The building looks very nice from the outside. I booked a room for £70 and was offered what I thought was a superior room for £20 more which I did. It was a waste of £20. If I paid £70 for the room I stayed in I would say it was just about OK but £90 was to much. Creeking floorboards all over the hotel, you can't walk down the corridors without making loads of noise and you can hear everything that goes on in the other rooms when walking past to. Breakfast was pretty poor. The 2 bits of toast was about 2" wide and round. Bit disappointed. I have to go back to Fort William i March, I will be staying at the premier inn next time!

Posted by on 11 Dec 2014

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5 out of 5

Really nice

Hotel was really nice although could be doing with a bit of freshening up, decor was a bit tired, apart from that, I would return to this hotel on going back to Fort William, food was superb, cleanliness was spot on, staff very helpfully and friendly.

Posted by on 2 Oct 2014

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3 out of 5
Mériterait un rafraîchissement.

Posted by on 2 Aug 2022

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5 out of 5
Freundlicher Empfang, gute Lage und ebenfalls gute Möglichkeiten um sich zu verpflegen. Definitiv wieder eine Station bei der nächsten Schottland-Rundreise.

Posted by on 8 Sep 2019

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1 out of 5
Einen Tag kein Wasser, wurde am Vorabend angekündigt. Danach gab es wieder Wasser aber nur kalt und such keine Heizung bis zur Abreise. Nicht mal eine Entschuldigung bei dem Auschecken.

Posted by on 1 Nov 2017

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4 out of 5

Praktisches Hotel

Hat genügend PPL, Hotelservice war O.k leider kein Lift, war alles O.K einzig die Abrechnung mit dem Nachtessen wurde falsch kommuniziert, durch das wollte sie es doppelt verrechnen, sonst alles I.O

Posted by on 7 Aug 2016

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Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Alexandra Hotel. The hotel can provide concierge services and wedding services. This 3-star Fort William hotel is smoke free.

  • 93 guestrooms or units
  • 2 dining venues
  • Deli
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Fort William Station (0.6 km / 0.4 mi)

Room Amenities

Alexandra Hotel offers 93 accommodations with coffee/tea makers and a hairdryer. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

FoodStop – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 5.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandra Fort William
  • Alexandra Hotel Fort William
  • Alexandra Hotel Hotel
  • Alexandra Hotel Fort William
  • Alexandra Hotel Hotel Fort William

You should know

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.