Waterfront hotel with fitness centre and restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, laundry facilities and wedding services are on-site.
Moorings Hotel offers 32 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with satellite channels.
Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
During your stay at Moorings Hotel, you're just a quick walk from Lochaber Geopark. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include luggage storage and wedding services
On-site recreation includes a gym
Steps from Lochaber Geopark and Neptune's Staircase
Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and a picnic area are also featured at Moorings Hotel. Self parking is free.
This 4-star Fort William hotel is smoke free.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Bistro – This bistro only serves dinner. Reservations are required.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Bistro
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Wedding services
Outdoors
On the waterfront
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Private bathroom
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Connecting rooms available
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: GBP 15 per pet, per night
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 42 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 42 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel Moorings
Moorings Fort William
Moorings Hotel
Moorings Hotel Fort William
The Moorings Hotel
Moorings Hotel Hotel
Moorings Hotel Fort William
Moorings Hotel Hotel Fort William
Moorings Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For a 4 star hotel this was appalling. During our 3 night stay we didn’t see one member of hotel staff. No reception (self checkin & out) room was dirty I had to clean the toilet when we arrived and the cups but there was no one to tell. Rang reception several times no one picks up. Went down whole area in darkness. You would have thought the hotel was closed. Dinning room closed breakfast in attached bistro, thank goodness this was lovely.
Superb location - views and easy to find. Excellent shower and balcony. Room quiet and dark, and decor, facilities and size good. Bed could benefit from new mattress. Self check in not great - impersonal and awkward to use, but suppose helps to save money during hard times for hospitality sector. Bar n restaurant staff pleasant, prompt and helpful. Food OK for price. Overall value for money OK. Would stay in refurbed balcony room again.
We arrived @ Fort William on the Blue Pullman train & caught a taxi to this hotel, book in is electronic and we reserved breakfast for two days, 2 early morning calls and enjoyed a nice meal on the Sunday.
We even found time to walk up Neptunes Staircase to the top and down the other side the scenery is fantastic. Ben Nevis was looking majestic.
The staff where welcoming and looked after us extremely well.
pauline
Stayed 1 night in Oct 2021
4/10 Poor
Stephen
27 Sept 2021
Stephen
Stayed 1 night in Sep 2021
8/10 Good
Nicholas
14 Sept 2021
Liked: Cleanliness, room comfort
Traditional Scottish hospitality, beautiful area.
Amazing location by Caledonian Canal. Great view of Ben Nevis.
Excellent room. Very friendly staff, but perhaps newer members of staff could have done with a bit more restaurant training. Would return again to use as base for a magnificent area.
Nicholas
Stayed 2 nights in Sep 2021
4/10 Poor
James
11 Sept 2021
Liked: Cleanliness, staff & service
Very overpriced
Paid £260 for a standard room. The room was very basic and definitely not worth that much
James
Stayed 1 night in Sep 2021
2/10 Terrible
Cyn
9 Sept 2021
Disappointing stay
We booked to stay at the Moorings Hotel last year. When we arrived they did not have us on their system & had no room for us to stay. We had to find alternative accommodation in the town which was not particularly good. So very disappointing- not sure how the Moorings lost our booking?
Cyn
Stayed 1 night in Sep 2021
6/10 Okay
dominic
Travelled with family
5 Sept 2021
Disliked: Property conditions & facilities
Short family staycation near Ben Nevis
This hotel has two distinct areas, the original and a new section. We stayed in the original so can only review that area. Was a lot of stairs (both up and down) to get to our room (no lift) and with heavy bags was awkward (no porter to help). This part of the hotel needs to be refurbed, although clean, the carpets are a bit shabby. The hotel has a 4 star review which in my opinion is outdated (may apply to the new section). There is an automated check-in system that didn't work and just caused queues. There was also no one at reception during our 2 days stay at all, including when i tried to check out. In our room the windows were screwed shut so unable to open meaning the room was stuffy and hot, there was a plug-in- fan in the wardrobe but it only recirculated the stuffy air. The views from our room (old section) were pretty amazing of the Caledonian canal locks and of Ben Nevis. We didn't try breakfast as thought £15 /head was a bit expensive. Best thing about the Moorings Hotel for us was it allowed dogs to stay (for an extra charge of course) and the views. This was a staycation for 2021 and we were somewhat surprised with the cost of everything (appreciate the area is remote, but.....)
The location was excellent overlooking Neptune’s Steps and with beautiful weather we were able to sit on the deck with a view of Ben Nevis.
We were disappointed with the contactless check-in, it was a faceless experience which then spread throughout our stay. Although the staff we encountered were on the whole very friendly and helpful there was a distinct lack of leadership and an obvious shortage of staff.
We understand that because of the pandemic there have to be changes to the usual practices but that doesn’t really explain why we had to ask for extra toilet rolls (one for a four day stay was never going to be enough). We also had to ask for clean towels and empty our own bin because the rooms weren’t made up daily - which we would expect for a so-called 4 star hotel. Again, the pandemic may be an excuse but surely cleanliness can be maintained with careful planning. When we asked staff why our towels hadn’t been changed they said that we should have been made aware at check-in that rooms weren’t going to be made up but of course it was contactless so we weren’t told.
When we complained to a member of staff about how ridiculous it was that we had to ask for toilet roll she was very apologetic. She explained that the hotel had changed hands a couple of years ago and the property was now run by a management company - which may explain why it felt lacking in atmosphere and warmth.
Beautiful location in the Highlands next to Neptune's ladder canal locks.
Allan
Stayed 2 nights in Aug 2021
8/10 Good
Verified traveller
Travelled with partner
18 Aug 2021
Liked: Cleanliness, staff & service, amenities
We stayed at this hotel twice on our trip round Scotland. The 2nd time was better than the 1st, mainly because the room better dodgy water pressure 1st time round. Staff were pretty good, food was fine. Bit pricey and I'm not really sure how it can be a 4 star hotel. Suited our needs you get a good view of Ben Nevis on a clear day.
staff unfailingly friendly and helpful.
amazing location and added bonus of balcony with view of ben nevis, overlooking canal and neptune's staircase of locks.
excellent room, spacious, views, comfortable bed, all immaculate.
bistro well organised and a very pleasant space to eat in.
Very enjoyable stay in a good location. Hotel very clean,staff very friendly and helpful.
Lovely hotel in a beautiful location. Hotel very clean. Staff very friendly and helpful
peter
Stayed 4 nights in Jul 2021
6/10 Okay
Christine
24 Jul 2021
Liked: Cleanliness
Perfect location but a bit tired and understaffed
Average stay but Hotel a bit dated. Room large, clean and had good ‘ in room ‘ beverages etc. No-one working in reception when we arrived so had a wait a bit for checkin. No-one working reception when we left, it was a key drop, therefore no-one enquired about our stay or time at the hotel. Bar area was short staffed, so because they had 2 tables of dirty tumblers to deal with, they decided to call last orders at 10.15 . Maid came into room at 9am whilst we were dressing even though check out wasn’t for a while after. Location great… Right beside Neptune’s Staircase and the Balvadie railway station so convenient for sight seeing and travelling.
Excellent location, very good staff specialty young lady Prachi. Plenty of parking. Very good Bistro. Good room size and baths. Quick response to any requests.
To go to some rooms, you may have to pass through staircases and a series of corridors that are not situated at same level. That to us was a minor issue.
The meals were good staff very friendly and helpful
Verified traveller
Stayed 6 nights in Jun 2021
4/10 Poor
Stuart
22 Jun 2021
Disliked: Property conditions & facilities
4 star rating very misleading. Rooms old fashioned. Breakfast not the best but evening meal ok in canteen style restaurant which was a let down. Personally would not recommend as the whispering pines far better.