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Imperador Palace Hotel

3.0 star property

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Photo gallery for Imperador Palace Hotel

Rooftop terrace
Reception
Reception
Double Room (Master) | Minibar, in-room safe, desk, blackout curtains
Standard Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100
  • Nossa Senhora Aparecida Parish Church
    ‪14 min walk‬
  • Chapel Square
    ‪14 min walk‬
  • Jose Cyrino Goulart Municipal Theater
    ‪15 min walk‬
  • Franca (FRC)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single) | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite (Single)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite (Double)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Minibar, in-room safe, desk, blackout curtains

Single Room (Master)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Minibar, in-room safe, desk, blackout curtains

Double Room (Master)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout curtains

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Front of property

Golden Tower Express Franca by Fênix Hotéis

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (227)
The price is CHF 51
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Golden Tower Express Franca by Fênix Hotéis

About this property

Imperador Palace Hotel

Hotel in Franca with free breakfast and free valet parking
Along with a restaurant, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Imperador Palace Hotel offers 76 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Imperador Palace Hotel, you'll be within walking distance of Nossa Senhora Aparecida Parish Church. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Within a 15-minute walk of Nossa Senhora Aparecida Parish Church and Chapel Square
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Imperador Palace Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Franca hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Imperador Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 389 reviews
Rating 8 - Good. 131 out of 389 reviews
Rating 6 - Okay. 48 out of 389 reviews
Rating 4 - Poor. 16 out of 389 reviews
Rating 2 - Terrible. 14 out of 389 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 6 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The time is very nice , especial Beatriz very nice and polite girl I will come back again.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Camila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não compensa
Demora no atendimento e na entrada, tomadas não funcionavam, chuveiro demorava 10 minutos para esquentar, secador desligava sozinho e o café da manhã era frio, ficaríamos dois dias e até encurtamos para um, não sabemos se irão nos reembolsar, pois pedem o pagamento já no checkup, então pagamos dois dias.
Stayed 2 nights in Nov 2024

2/10 Terrible

JANAINA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Péssima!!! Entrei no quarto e estava sem arrumar, com uso do hóspede anterior. Trocaram o quarto e quando entrei já tinha gente hospedado (sim, um absurdo total e falta de segurança para quem já estava hospedado). Trocaram pela terceira vez, o quarto estava arrumado e bem limpo, mas o frigobar fazia barulho como se tivessem 10 varejeiras no quarto e o ar condicionado fazia tanto barulho que foi melhor dormir com ele desligado… Colchão ruim, quase na madeira… Estava tão exausta que não tive forças pra trocar novamente de quarto…
Stayed 1 night in Nov 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfatória
Stayed 2 nights in Nov 2024

8/10 Good

Fernando

Stayed 4 nights in Nov 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ROGERIO H

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aristides

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kleber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ingrid tatiane da Silva B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Vitor

Business traveller
Stayed 1 night in Aug 2024

4/10 Poor

Marcelo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Alguns dias com agua fria no banho, a academia é fora e de péssima qualidade, funcionários educados e prestativos, ar condicionado barulhento e cafe da manhã otimo. Obrigado
Stayed 7 nights in Jul 2024

10/10 Excellent

Luiza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo,
Hotel Imperador exelente opção de estadia, mas a água é cobrado a parte, limpeza e organização 100%, funcionários exemplares, café da manhã sensacional.
Stayed 3 nights in Jun 2024

8/10 Good

Ruben Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa opção de hospedagem em Franca.
Quartos grandes e espaçosos. Confortáveis. Café da manhã excelente. Central. Precisa de modernização, mas no computo geral, passa com louvor. Tem um custo acima da média da cidade, mas podendo, boa opção.
Stayed 2 nights in Jun 2024

6/10 Okay

FELIPE

Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Medical

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Roseli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muito atenciosos , simpáticos e meu agradecimento especial as funcionárias da cozinha , que são maravilhosas.
Stayed 3 nights in May 2024

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Rodrigo Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência, hotel muito bom , bem localizado e um excelente café da manhã.
Stayed 2 nights in May 2024

6/10 Okay

Luiz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Média
A estada foi boa, mas há 2 pontos de melhoria: o sinal de Internet era muito instável, interrompendo com frequencia, o que prejudicava a televisão e o chuveiro não esquentava bem, demorando bastante para esquentar.
Stayed 1 night in May 2024