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Dormero Hotel Frankfurt Messe

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Double or Twin Room | Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains
View from property
Shower, free toiletries, hair dryer, towels
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
LISSABONNER STRASSE, 2, Frankfurt, Hessen, 60327
  • Frankfurt Trade Fair
    ‪2 min walk‬
  • Skyline Plaza
    ‪8 min walk‬
  • Congress Center Messe Frankfurt
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪20 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Free minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Free minibar, in-room safe, desk, blackout curtains

Comfort Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Dormero Hotel Frankfurt Messe

Family-friendly hotel connected to the convention centre in Frankfurt with a full-service spa
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Dormero Hotel Frankfurt Messe offers 148 accommodations with free minibar items and minibars. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Our customers tell us that they can't get enough of the helpful staff at Dormero Hotel Frankfurt Messe. During your stay, you'll be connected to the convention centre and just a quick walk from Skyline Plaza. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Steps from Frankfurt Trade Fair and 8 minutes on foot from Skyline Plaza
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dormero Hotel Frankfurt Messe offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Dormero Hotel Frankfurt Messe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Dormero Hotel Frankfurt Messe has a restaurant on site.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.9 per person
  • Self-parking fee: EUR 29 per day
  • A pet fee will be charged
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

DORMERO Frankfurt Messe
DORMERO Hotel Frankfurt
DORMERO Hotel Frankfurt Messe
DORMERO Hotel Messe
DORMERO Messe
Frankfurt DORMERO Hotel
Dormero Frankfurt Messe
DORMERO Hotel Frankfurt Messe Hotel
DORMERO Hotel Frankfurt Messe Frankfurt
DORMERO Hotel Frankfurt Messe Hotel Frankfurt

Dormero Hotel Frankfurt Messe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 242 reviews
Rating 8 - Good. 61 out of 242 reviews
Rating 6 - Okay. 44 out of 242 reviews
Rating 4 - Poor. 28 out of 242 reviews
Rating 2 - Terrible. 25 out of 242 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
If you have allergies - give them a call!
No accomodations for anyone with allergies to down-filled pillows and duvets. My request via hotels.com did not get through in advance and so the night auditor did his best to find appropriate bedding for me but came up short. In the end, I slept with two mattress covers, one folded up as the pillow and one as my duvet. He helped me put the covers on, so I got a good look at the state of the mattress and bedding. It wasn't horrible but not particularly clean either. So really not ideal overall for people with allergies.
Stayed 1 night in Oct 2024

2/10 Terrible

MARY ANNE, Greenport

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left the property as I did not want to wait six hours for a receptionist to turn up. I paid the extra day and no one told me I one was working in the hotel until the afternoon . Libby was filthy to waiting. Unacceptable: so I lost my entire stay/money. Also location awful and in the middle of nowhere . ZERO stars
Stayed 4 nights in Oct 2024

10/10 Excellent

tumurbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

MARY ANNE, Greenport

I paid for my room to check in early. There is no one at reception until 1. I got here at 9 am. No one told me
Stayed 1 night in Oct 2024

10/10 Excellent

Tomas

Stayed 5 nights in Sep 2024

10/10 Excellent

Stewart

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great despite poor internet.
Absolutely excellent hotel. Clean, confortable, good breakfast. Only issue was the internet was terribly slow. Some colleagues were unable to connect. Not a problem if you have wifi, but be warned.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Business traveller
It’s super close the Messe Frankfurt, short walk, but other than that a bit away from anything. The wifi didn’t work in my room at all, and dropped out frequently even in reception. Basic hotel, and it’s Frankfurt so $$
Stayed 3 nights in Sep 2024

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shower constantly went from hot to cold. AC did not work. Towels in the room had stains and the cost was extremely high due to the show. Fixed some of the issues for my second night only to have the fire alarm go off at 6am. I would not stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Mahmood

Liked: Cleanliness
Worth the money you pay for it
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Linas, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood, almost secluded. Far away from nightlife, but the point was sleeping, not partying. I arrived for a late checkin (11 PM), staff was friendly and was able to recommend something for the few hours I was in Frankfurt. Clean room, clean neighborhood. I loved the fact that breakfast was included, and the fridge was stocked with water, juice and beer, all free. I *hate* being nickel-n-dimed to death by hotels, where you run up some absurd tab by simply eating bagels and cream-cheese. This was a refreshing change from that.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly adequate hotel, very clean and good gym facilities. No bar at the time we were there as changing hands. Quiet location close to the Messe exhibition hall.
Stayed 2 nights in Jun 2024

10/10 Excellent

m

Stayed 2 nights in Jun 2024

4/10 Poor

Alan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
AC doesnt work. Wouldnt stay here again
Newish hotel, had a few fancy tricks up its sleeve with changable light colour panels in the room. That was about the only good thing about this place, other than staff member Julian, who tried his absolute best to get the AC to work, even cleaning our room’s AC filter. The hotel’s AC didnt work in either of our rooms and the noise from the trains, traffic and construction kept us up all night. Hotel is close to two train stations but seems to operate with a skeleton staff most of the day
Pretzel sat here for three days. Hope he didnt need AC
Stayed 2 nights in Jun 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean modern room, reception staff very helpful. Free beverages in the room and free coffee to go on the morning.
Stayed 1 night in Jun 2024

2/10 Terrible

Sanjay

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

kun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t come back
I stayed there for 4 nights , first 2 nights no body come here to clean the room so I went to the reception then someone cleaned, and The check out time is 12 clock, they keep woke me up since 9 am every 30 mins for 5 times , what is your problem?
Stayed 4 nights in Jun 2024

8/10 Good

Genizer, IRVINE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Once there we found the front desk help and support to be extremely good ! The hotel was convenient to our business needs in the area. I wish the wi-fi was better, the AC stronger but the hotel and price met expectations.
Stayed 5 nights in Jun 2024

4/10 Poor

mohamed

Stayed 1 night in Jun 2024

2/10 Terrible

Aaron

Needed to amend booking, by 48hrs offered over 5 weeks notice however was told by the hotel and Expedia that it was against against the hotel policy to amend bookings. Could understand if I was trying to cancel, or if it was short notice. Not very flexible for business traveller where plans can change. Had to lose the $189 and book another hotel. Will never book this property again for any future trips.
Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for short business trips
Stayed 1 night in Apr 2024

2/10 Terrible

Hanna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy due to train passing near the windows of our rooms. Very unfriendly service. Didn't allow check in 15 minutes before actual check in time, and no service at lobby during that time. One of the worst buffet breakfasts I have ever had in an hotel. Coffee machine barely working, and takes forever to service by staff. Eggs taste like ... And look worse. Empty plates were not replaced in a timely manner. Cleaning is not done automatically but you have to ask for it. Don't abide by their cancellation policies and interpret it erroneously.