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Hey Lou Hotel Frankfurt Airport

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Standard Single Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Lufthansa Flight Training Center
    ‪7 min drive‬
  • The Squaire
    ‪8 min drive‬
  • Opel Factory
    ‪9 min drive‬
  • Kelsterbach (QLH)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 1 Bedroom, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property

Platzhirsch Living Hotel

Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (285)
The price is CHF 205
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Platzhirsch Living Hotel

About this property

Hey Lou Hotel Frankfurt Airport

Riverfront hotel with free airport shuttle and 24-hour business centre
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Hey Lou Hotel Frankfurt Airport gets high marks from our customers. During your stay, you're just a quick walk from Taunus Nature Park. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy Regional cuisine and garden views while dining at Craft-Beer-Brewery
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 8 minutes by car from The Squaire and 13 minutes from Deutsche Bank Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Kelsterbach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Craft-Beer-Brewery – Overlooking the garden, this brewpub specialises in Regional cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Brauhaus – On-site theme restaurant. Open selected days.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 9.95 for children
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 308 out of 717 reviews" "
Rating 8 - Good. 251 out of 717 reviews" "
Rating 6 - Okay. 92 out of 717 reviews" "
Rating 4 - Poor. 40 out of 717 reviews" "
Rating 2 - Terrible. 26 out of 717 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lois F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but in an odd location
This was listed as an airport hotel. It was quite a distance from the airport, in an industrial park with no restaurants in walking distance. The on-site restaurant/bar were already closed when we arrived. Check-in was at a kiosk - I think there was a staff person somewhere but we didn't need assistance. The bed was very comfortable but the room was too warm and I couldn't turn on a/c - called the desk and was told nothing could be done then. I mentioned it the next day and was told there is no a/c, only heat. Breakfast was good and we were amused by the robot-busser rolling around. One final point: the free shuttles to/from Frankfurt run once/hr, there is no service from the hotel after 10:30 am until 4 pm; and from the airport none after 11 am until 4:20 pm.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Stayed 2 nights in Sep 2024

8/10 Good

Tim, Sammamish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and property are nice…but be sure to check the property website for airport shuttle hours - we had to take a $35 taxi because they dont operate all hours. Also beware that property does not respond to expedia platform messages nor do they answer the telephone at night, not for me and not for expedia customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dina

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
This property was on an industrial zone, and we didn't see any restaurants or shopping center within walking distance.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Electronic check in didn’t allow early checkin before 3pm (ie 2:55pm without penalty. Bargelocks behind hotel was cool to watch.
Stayed 1 night in Oct 2024

8/10 Good

Robert, New Port Richey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
The automated check- in is slow and cumbersome, I prefer a live person at check in. One lone employee to deal with all these people, understaffed here. Then our room and the substitute had a non functioning TV. Third room has a very foul odoured bathroom. Gross. However Andrew was excellent in helping us, he was kind and polite. Great employee ! Hotel Shuttle has no service for 5.5 hours midday. Terrible.!
Stayed 1 night in Oct 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited dining and transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy, Webster Groves

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a self check-in process but very easy to complete. The staff were pleasant and helpful. The restaurant/bar was great with a very nice atmosphere. It was a last minute hotel find and we were a little wary as we were not familiar with the brand however, we were extremely happy with Hey Lou!
Stayed 1 night in Sep 2024

4/10 Poor

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long check in at self serve kiosk despite already doing online checkin ahead. Bed too firm. Room hot. No A/C. Staff in restaurants very nice and efficient. Long way from airport. Overall I would not recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Great hotel. Very modern. Ease of ck in and out. Good breakfast and restaurant on site with microbrewery.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The technology used for check in.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was small, but adequate. Near airport. Only complaint is carrpet was stained. Services were reasonably good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight from airport. Great remodeled property with a brew pub. Abuts a conservation area.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip, Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a bit of industrial area; however there it is beside the river which has a beautiful walkway.
Stayed 1 night in Sep 2024

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle only runs once per hour until 10AM and again it arrives at 4:20PM at the airport. That's not listed on the website so we waited 3-1/2 hours for the shuttle. With traffic it's about 25 minutes. In the morning we took the 7:30AM departure shuttle which is a huge bus and the ride was about 15 minutes away without traffic. The saving grace for the location is the walkway along the river behind the hotel and the bridge that crosses over to a small town. In town near the bridge is a wonderful German beer garden restaurant with excellent food/prices. There is also a Tandori restaurant a few minutes further walk. The prices are much better and great variety than the restaurant at the hotel. The hotel is clean and comfortable, and staff very nice. The walls seem to be thin as we could hear noise from above. I would stay here again knowing the shuttle schedule, however, if you arrive during the afternoon plan on taking Uber or a taxi to avoid the wait.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shatwauriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the Frankfurt Airport and offered shuttle service to the airport.
Stayed 1 night in Aug 2024