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Hotel Cristall

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Cristall

Hallway
Coffee service
Front of property – evening/night
Lobby lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ottostr. 3, Frankfurt, 60329
  • Skyline Plaza
    ‪8 min walk‬
  • Frankfurt Trade Fair
    ‪9 min walk‬
  • Festhalle Frankfurt
    ‪13 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, blackout curtains

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout curtains

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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4.0 out of 5, Very good, (1001)
The price is CHF 395
for 1 room
includes taxes & fees
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About this property

Hotel Cristall

Hotel with a 24-hour front desk, a quick walk to Skyline Plaza
Self parking, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site.
Hotel Cristall offers 30 air-conditioned accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Cristall. During your stay, you're just a quick walk from Financial District. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair
As a guest of Hotel Cristall, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Cristall also features complimentary newspapers in the lobby, shopping on site, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Arabic, English, French, German, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5.00 per person
  • Covered self-parking fee: EUR 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Hotel Cristall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 243 reviews
Rating 8 - Good. 109 out of 243 reviews
Rating 6 - Okay. 17 out of 243 reviews
Rating 4 - Poor. 3 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Otto, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joe

Travelled with group
Liked: Staff & service
Good budget hotel
It was okay, right next to Frankfurt Main Central Station. I didn't hear much noise from the trains but more noise of people wandering around late at night. It is an older building with small room size for single person. It has air conditioning which is perfect during the summer and descent wi-fi. TV was all in German though, Front desk allow me 1 hour early check-in. I also received a free bottle water. Staff was great and free breakfast was descent. Great for a backpacker like me or a 1 night stay for connecting flights
Stayed 1 night in Jul 2024

8/10 Good

Rasmus

Stayed 5 nights in Jun 2024

6/10 Okay

Mike

Stayed 4 nights in Jun 2024

10/10 Excellent

Pei Jin

Stayed 2 nights in Jun 2024

8/10 Good

So Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024

8/10 Good

elaine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
very convenient to train, breakfast good, personnel and condition of room very good; only problem we met was no way but up steps in front of hotel, steps down to only lift and lift only to 3rd floor;
Stayed 1 night in May 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

DONGJO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Holger

Stayed 1 night in Jan 2024

8/10 Good

Trevor

Stayed 1 night in Nov 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Bob, Camas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joanne, Keller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our brief stay at the Hotel Christall. It is very close to the Frankfurt Hbf which was important to us. The air-conditioned room was perfect for our one-night stay. Breakfast was just right. The staff were very pleasant and helpful. While it was a bit of a walk, we enjoyed going to the river and an older part of the city. We would stay again.
Stayed 1 night in Jul 2023

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankfurt done easy
Lovely place to stay ! Great location friendly people Nice breakfast
Stayed 4 nights in Jul 2023