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INNSiDE by Melia Frankfurt Ostend

0-star property
Hanauer Landstrasse 81, Frankfurt, Hessen 044 511 21 42
Choose Dates
4.6 out of 5
Exceptional!
See all 8 ebookers Reviews

"Good location near u bahn re station and trams. Nice sauna " More

By a verified traveller on Mon 23 Dec 2019

Points Of Interest

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The Innside Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Innside Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Loft (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Innside Premium Room (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Innside Room - Extra Space (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at INNSiDE by Meliá Frankfurt Ostend. During your stay, you're just a quick walk from European Central Bank. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from MyZeil and a few minutes from Römerberg
  • Pets welcome for a fee

INNSiDE by Meliá Frankfurt Ostend ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for INNSiDE by Meliá Frankfurt Ostend

Everyone (4) Couples (3)
5 out of 5
Good location near u bahn re station and trams. Nice sauna

Posted by on 23 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by INNSiDE Frankfurt Ostend

Dear Anonymous, thank you so much for your amazing 10 out of 10 rating. We are delighted to read, that you enjoyed your overall stay and loved our location. The team of the INNSiDE Frankfurt Ostend wishes a wonderful weekend and we are already looking forward to welcome you back for another great experience. Kind regards, your INNSiDE Frankfurt Ostend Team

5 out of 5
Enfach toll.

Posted by on 20 Nov 2023

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Comment from Hotel Management

21 Nov 2023 by Innside Team

Sehr geehrte Sanela, vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung.Bis bald, hoffentlich.Mit freundlichen GrüßenIhre Innside Team

5 out of 5
Sehr gut, sehr freundliches Personal

Posted by on 20 Oct 2021

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Comment from Hotel Management

24 Oct 2021 by Ihr Innside Team

Lieber Rolf, vielen Dank für Ihre netten Worte und Ihre Zeit zur Bewertung des Innside by Melia Frankfurt Hotels. Gern gebe ich Ihr tolles Feedback an das gesamte Hotelteam weiter und wir freuen uns sehr, Sie bald wieder bei uns begrüßen zu dürfen. Für Sie alles Gute und bis ganz bald im Frankfurt. Mit freundlichen Grüßen

5 out of 5
Das Hotel macht einen modernen Eindruck, der Empfang war sehr freundlich und unsere Wünsche an das Zimmer wurden aufgenommen und erfüllt - sehr gut. Frühstück waren ebenfalls sehr gut.

Posted by on 24 Jul 2021

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Comment from Hotel Management

24 Jul 2021 by Ihr Innside Team

Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Wir freuen uns, wenn Sie uns bald wieder besuchen. Beste Grüße sendet Ihr Innside Team

4 out of 5

Posted by on 16 Jul 2019

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5 out of 5

Posted by on 25 Oct 2018

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Comment from Hotel Management

6 Nov 2018 by Stefan

Thank you very much for your five-star rating! Best regards Stefan Anders Front Office Manager

4 out of 5

Schön, funktionell eingerichtet, sehr gutes Person

Habe ein schönes Wochenende in Frankfurt in einem sehr gut geführten Hotel verbracht, sehr zuvorkommendes Personal, Topzimmer

Posted by on 2 Feb 2018

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4 out of 5

Angenehmer Ort des Hotels

Pros: Das Zimmer war schön sauber und alles gut, es gab auch Getränke im Kühlschrank und das noch umsonst.
Cons: In der Zukunft Bademäntel oder die Wünsche von den Reisenden anzunehmen oder umzusetzen.
Location: Es gibt viele Restaurants in der Nähe, auch die Innen-Stadt ist gleich in der Nähe. Und zum Shoppen sind die Läden mit dem Auto 7 min entfernt.
Die Zimmer waren in Ordnung, doch unsere Wünsche waren, dass wir auch Bademäntel gerne haben möchten, wurde leider ignoriert. Die Zimmer waren schön und sehr sauber, doch als wir das Hotel gebucht haben, hiess es dass wir eine schöne Aussicht haben werden, das war eben nicht der Fall. Ansonsten war es angenehm und wirklich ein guter Platz.

Posted by , from Basel-Land on 16 Jan 2018

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About the INNSiDE by Melia Frankfurt Ostend

Location Hanauer Landstrasse 81, Frankfurt, Hessen 60314

Renovations + Closures

The following facilities or services will be unavailable from November 9 2024 to November 16 2024 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Sauna

Property Features

INNSiDE by Meliá Frankfurt Ostend offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at INNSiDE by Meliá Frankfurt Ostend. For a fee, parking is available. This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 6 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Frankfurt (Main) Ost Station (0.4 km / 0.2 mi)
  • Metro station: East Station/Sonnemannstraße Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

INNSiDE by Meliá Frankfurt Ostend offers 168 air-conditioned accommodations with free minibar items and minibars. 40-inch LCD televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Films for purchase
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to noon.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays
  • Credit card and matching ID required at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Self-parking fee: EUR 22.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • INNSIDE Meliá Frankfurt Ostend Hotel
  • INNSIDE Meliá Frankfurt Ostend
  • Innside Frankfurt Ostend
  • Innside by Melia Frankfurt Ostend
  • INNSIDE by Meliá Frankfurt Ostend Hotel
  • INNSIDE by Meliá Frankfurt Ostend Frankfurt
  • INNSIDE by Meliá Frankfurt Ostend Hotel Frankfurt
  • Innside Frankfurt Ostend
  • INNSiDE by Melia Frankfurt Ostend
  • INNSiDE by Meliá Frankfurt Ostend Hotel
  • INNSiDE by Meliá Frankfurt Ostend Frankfurt
  • INNSiDE by Meliá Frankfurt Ostend Hotel Frankfurt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.