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Melia Frankfurt City

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Photo gallery for Melia Frankfurt City

Executive lounge
The Level Premium Room with Skyline View | Minibar, in-room safe, blackout curtains, soundproofing
Rooftop terrace
Sauna
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning

Explore the area

Map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Frankfurt Trade Fair
    ‪4 min walk‬
  • Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Festhalle Frankfurt
    ‪1 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

The Level Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Grand Suite

Flat-screen TV

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Room with Executive Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Guestroom

Minibar, in-room safe, blackout curtains, soundproofing

Melia Guestroom

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Master Suite with Executive Lounge Access

Flat-screen TV

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (2 + 1)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Grand Suite (2+1)

Flat-screen TV

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Master Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Master Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for The Level Premium Room With Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

The Level Premium Room With Skyline View

  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Suite

Flat-screen TV

The Level Grand Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for THE LEVEL ROOM

Minibar, in-room safe, blackout curtains, soundproofing

THE LEVEL ROOM

  • Sleeps 2
  • 1 Queen Bed

View all photos for Melia Premium Room With Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Premium Room With Skyline View

  • Sleeps 2
  • 1 King Bed

View all photos for Melia Guestroom

Minibar, in-room safe, blackout curtains, soundproofing

Melia Guestroom

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite

  • Sleeps 3
  • 1 Queen Bed

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About this property

Melia Frankfurt City

Hotel with 2 restaurants, a short walk to Festhalle Frankfurt
2 restaurants, a full-service spa and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and conference space. Change of towels is available on request
Melia Frankfurt City offers 430 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Melia Frankfurt City. During your stay, you're just a quick walk from Festhalle Frankfurt. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include 15 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute walk from Congress Center Messe Frankfurt and 5 minutes on foot from Frankfurt Trade Fair
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Melia Frankfurt City offers its guests a full-service spa and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Melia Frankfurt City. Parking is available for a fee.

Smoking is allowed in designated areas at this Frankfurt hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Neu-Frankfurt – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oben Restaurant & Skybar – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.50 for children
  • Covered self-parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 425 reviews
Rating 8 - Good. 86 out of 425 reviews
Rating 6 - Okay. 32 out of 425 reviews
Rating 4 - Poor. 22 out of 425 reviews
Rating 2 - Terrible. 18 out of 425 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

4/10 Poor

Nina

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Very bad customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mikel

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay .. beautiful hotel .. amazing location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. 5 star quality hotel. Very quiet, clean and modern.
Stayed 1 night in Feb 2025

4/10 Poor

Alberto Vittorio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There are some aspects that I just couldn't stand: 1 - during my stay I spent one of the afternoons in the hotel resting, during the afternoon they came in 2 times to ask me if I wanted room service. It makes me think that the other afternoons I was not there it is normal to enter guest rooms for no reason. 2 - on the check-in information they write that you have to present the credit card used to make the purchase, omitting that you have to pay 50€ deposit per night compulsorily with it. (Cash not accepted). Why not write that down? Anyway, it's been more than 24 hours since I checked out and I still haven't been reimbursed. I don't understand where the problem is and why they have to freeze funds for me. Despite this the hotel staff was very kind. The administrative part could be clearer on these issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, well designed rooms with a great view of the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Tramieka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
its a great hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

enza

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
property very nice and clean lack of comunication when you check in
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyeongho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here overnight after a long day of traveling before picking up our rental car the next morning. We walked down the street to another hotel restaurant as it appeared others close by were closed. All in all, the check in was smooth, the room was clean and the hotel itself was in a safe part of town. Would stay there again if in the area, although the breakfast was quite expensive so we did not eat there the next morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Maikel, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and the restaurant food is excellent. Nice staff and rooms comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

mohammed, Schaumburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in terms of cleanliness / brand new top of the line fixtures / shower etc. one of the best I have stayed
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Frankfurt
Stayed 3 nights in Dec 2024

2/10 Terrible

Olivia

Stayed 1 night in Dec 2024

10/10 Excellent

Won

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristin, Victoria

Stayed 3 nights in Nov 2024

10/10 Excellent

Eva, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new, modern, confortable and well located. Additionally it has what is quite possibly the best breakfast buffet I have every had.
Stayed 3 nights in Dec 2024

10/10 Excellent

ERICK

Stayed 1 night in Nov 2024