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4.3 out of 5

"Generally good. Shuttle from Airport difficult (no obvious signs, no information on website - turns out no shuttle from Terminal 2). No water (hot o ... " More

By a verified traveller on Sun 22 Sep 2019

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Moxy Frankfurt Airport. During your stay, you're just a quick walk from Gateway Gardens. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests speak favourably about the proximity to the airport and the overall condition of the property
  • Steps from Gateway Gardens and 11 minutes by car from Frankfurt Trade Fair
  • Pets welcome for a fee

Moxy Frankfurt Airport ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Moxy Frankfurt Airport

Everyone (5)
5 out of 5

Posted by on 22 Feb 2020

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3 out of 5

Posted by on 1 Dec 2019

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3 out of 5
Generally good. Shuttle from Airport difficult (no obvious signs, no information on website - turns out no shuttle from Terminal 2). No water (hot or cold) when arrived, and only available the following morning. USB plugs next to plug didn’t work. Otherwise clean and well appointed.

Posted by on 22 Sep 2019

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5 out of 5
Super Zimmer und sehr Freundliches Personal

Posted by on 8 Oct 2023

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5 out of 5

Posted by on 30 Apr 2023

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Comment from Hotel Management

30 May 2023 by Koray

Hello Joerg,thank you very much for your feedback.

4 out of 5
War angenehm überrascht von diesem Flughafenhotel, sogar das Essen war gut und der Service sehr prompt

Posted by on 5 Nov 2019

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4 out of 5
Schneller CheckIn, saubere, hellhörige Zimmer, wenig Platz, Baustelle rund ums Hotel.

Posted by on 11 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by debs

Hello there, Thank you for choosing the Moxy Frankfurt Airport for your recent travels to Frankfurt. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,

5 out of 5
Das Hotel liegt an einer zentralen Position in Flughafennähe. Dennoch hört man absolut keinen Fluglärm. Jedoch spricht dass Personal teilweise nicht fliesen deutsch. In den Zimmern gibt es zudem kaum Stauraum oder Schränke.

Posted by on 14 Jun 2019

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and coffee/tea in common area are also featured at Moxy Frankfurt Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Frankfurt hotel is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • Built in 2017
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Frankfurt (Main) -Gateway Gardens Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Moxy Frankfurt Airport offers 305 accommodations with a hairdryer. Smart televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wired Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Smart television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Desk
  • Climate control
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Moxy Frankfurt Airport has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property mobile app recommended for guests
  • Property mobile app name Marriott Bonvoy
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Fee for in-room wireless Internet: EUR 10 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moxy Frankfurt Airport Hotel

You should know

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.