Steigenberger Airport Hotel Frankfurt

VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Steigenberger Airport Hotel Frankfurt

Exterior
Indoor pool
Exterior
Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Unterschweinstiege 16, Frankfurt, HE, 60549
  • Gateway Gardens
    9 min walk
  • Five Continents Breakfast Bar
    3 min walk
  • Gateway Gardens Nord Bus Stop
    9 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Junior Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Business Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Business Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Suite

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

Steigenberger Airport Hotel Frankfurt

Hotel with 3 restaurants, in the vicinity of Deutsche Bank Park
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Steigenberger Airport Hotel Frankfurt offers 570 accommodations with minibars and laptop-compatible safes. 39-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, OpenSky Wellness & Fitnes. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Steigenberger Airport Hotel Frankfurt. During your stay, you're just a quick walk from Gateway Gardens. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at OpenSky Wellness & Fitnes
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Deutsche Bank Park and 10 minutes from Frankfurt Trade Fair
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Steigenberger Airport Hotel Frankfurt offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Steigenberger Airport Hotel Frankfurt. A roundtrip airport shuttle is free (available 24 hours).

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Unterschweinstiege – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Five Continents – This buffet restaurant only serves breakfast. Open daily.
Con.nex.ion – This lobby lounge only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day)
  • 24-hour free return airport shuttle

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: EUR 28 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Con.nex.ion
  • Five Continents
  • Unterschweinstiege

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 21,528 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Steigenberger
Steigenberger Airport
Steigenberger Airport Hotel
Steigenberger Hotel
Steigenberger Airport Frankfurt
Steigenberger Airport Hotel Frankfurt
Hotel Steigenberger Airport
Steigenberger Frankfurt
Steigenberger Airport Hotel
Steigenberger Airport Hotel Frankfurt Hotel
Steigenberger Airport Hotel Frankfurt Frankfurt
Steigenberger Airport Hotel Frankfurt Hotel Frankfurt

Steigenberger Airport Hotel Frankfurt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1445 out of 2237 reviews" "
Rating 8 - Good. 484 out of 2237 reviews" "
Rating 6 - Okay. 179 out of 2237 reviews" "
Rating 4 - Poor. 84 out of 2237 reviews" "
Rating 2 - Terrible. 45 out of 2237 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and gym and pool
Stayed 1 night in Sep 2024

10/10 Excellent

Maya

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

The Air conditioner did not work so the room was hot and stuffy. The safe did not work. The shower door is a bad design - water gets all over the floor.
Stayed 1 night in Sep 2024

6/10 Okay

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing Stay
Cable TV was out of service, as well as streaming on the TV, air conditionong may as well have been heating as it was less effective than opening the window (always lovely at a hotel by an airport), sink is in the middle of the room with a tiny mirror making shaving a joy, and shower leaked into the bedroom rug, which is about 10 inches away. I've experienced better for the price. Staff and restaurant were lovely, but I would look elsewhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice to have an airport shuttle. They were great moving us to another room because of water leaking.
Stayed 1 night in Sep 2024

10/10 Excellent

Kordian

Loved it
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient as it is near the airport and has a shuttle. The staff are great, super friendly and helpful! Having a spa area and massages is great, but the swimming pool was too cold. The restaurants advertised were closed, so the option was the lobby bar/cafe (with ok dining options)
Stayed 1 night in Sep 2024

4/10 Poor

Joan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were given the wrong info about walking to old town Frankfurt. We were told it would take 15 or 25 min to walk. In reality you need a car. Big problems with check out. They would not accept payment for 2 rooms. Despite me previously emailing the staff about how we have to pay at the hotel. We asked for 2 twin beds for 3 rooms. This was not done despite multiple requests before by email with the staff and the morning of the stay
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wayne

Best shuttle service at the airport!
Stayed 1 night in Sep 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a lovely spa area on the top floor, including a good-sized if rather chilly pool, steam room and fitness equipment. The place is supposed to have 4 eateries but only one was open and prices had the usual hotel mark-up. Rooms were quiet, and there's a nice wooded area across the street. The airport shuttle service is good. Otherwise there really isn't anything nearby so you're stuck with hotel food.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, amenities
Big hotel that has everything you need for an airport hotel including a shuttle every 20 min.
Stayed 1 night in Sep 2024

10/10 Excellent

Glenda, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an international flight early in the morning Great location free shuttle service
Stayed 1 night in May 2024

10/10 Excellent

Peter

Stayed 1 night in Jun 2024

10/10 Excellent

SHAILA

Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tushar

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yuliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the 24 hr shuttle to and from airport is the best.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for short stays. With a courtesy shuttle 24/7 serving both terminals 1 and 2 it is no problem getting from and to the airport.
Stayed 3 nights in Sep 2024

4/10 Poor

Alissa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Second stay was very disappointing! The executive suite room we were given 268 had a broken mini fridge (could not be fixed by repair person) so we had to throw out all our food and couldn’t enjoy our cold drinks. The room also had a dirty tooth paste stain on the bathroom cup and the hair dryer had so much dust on it (it looked like it wasn’t cleaned for over a month). Our first experience in the same executive room on floor 8 was nothing like the one we got this time on floor 2. The young lady who checked us in was also the one who checked us out the next day and when we showed her the issues with the room (cleanliness and broken mini-fridge) she just said “sorry” and took no ownership of her mistake in assigning a room with issues to us the night before. The voucher we got as gold member perk was impossible to use before the only bar that accepts it was open since it couldn’t be used towards the breakfast. Not a big deal, but we threw our own food away because of the lack of refrigeration in room 268.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Herndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The the room was hot; there was no staff available at check out early in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

ARCELIA, Sylmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel restaurant super expensive not very good food
Stayed 1 night in Sep 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Well run
Stayed 3 nights in Aug 2024

10/10 Excellent

Christa, St. Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Nothing to complain about it. Would recommend it any time.
Stayed 1 night in Sep 2024