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The Domicil Hotel Frankfurt City

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Domicil Hotel Frankfurt City

Lobby sitting area
City view from property
Lobby
Standard Double or Twin Room | View from room
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Karlstrasse 14, Frankfurt, HE, 60329
  • Kaiserstrasse
    4 min walk
  • Skyline Plaza
    11 min walk
  • Frankfurt Trade Fair
    11 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    22 min drive

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Hypo-allergenic bedding, minibar, desk, blackout curtains

Comfort Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | View from room

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Comfort Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, desk, blackout curtains

Deluxe Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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includes taxes & fees
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About this property

The Domicil Hotel Frankfurt City

Pet-friendly hotel connected to the convention centre in Frankfurt with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
The Domicil Hotel Frankfurt City offers 65 accommodations with minibars and a hairdryer. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

With your stay at The Domicil Hotel Frankfurt City, you're connected to the convention centre and just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Frankfurt Trade Fair and Alte Oper
  • Pets welcome for a fee
The Domicil Hotel Frankfurt City offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The Domicil Hotel Frankfurt City also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Farsi, French, German, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.00 per person
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Domicil Frankfurt
Best Western Hotel Domicil
Best Western Hotel Domicil Frankfurt
Favored Hotel Domicil Frankfurt
Favored Hotel Domicil
Favored Domicil Frankfurt
Favored Domicil
The Domicil Frankfurt City
Favored Hotel Domicil Frankfurt
The Domicil Hotel Frankfurt City Hotel
The Domicil Hotel Frankfurt City Frankfurt
The Domicil Hotel Frankfurt City Hotel Frankfurt

The Domicil Hotel Frankfurt City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 96 out of 454 reviews" "
Rating 8 - Good. 221 out of 454 reviews" "
Rating 6 - Okay. 92 out of 454 reviews" "
Rating 4 - Poor. 31 out of 454 reviews" "
Rating 2 - Terrible. 14 out of 454 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

ROMIN

Stayed 2 nights in Sep 2024

4/10 Poor

Simon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hottest room i have ever slept in. Window to the street was too noisy to keep it open. Shower over the bath is no good if you are over 6ft 1 in. Staff nice enough and location oposite station is brilliant. Very cheap for the city center. Would only stay again in winter
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
While it's not IN the red light district, it does seem on the border and there were an awful lot of homeless and druggies hanging around or passed out in the area, which is also quite trashed. We had a room with 2 split unit ACs, neither of which did anything other than turn on and show a green light. They definitely weren't cooling anything off. Avoid.
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Stayed 4 nights in May 2024

8/10 Good

JOHN

Liked: Amenities
Hotel itself excellent including Staff but the near by station no so safe for my partner which was a pity. If you do not mind the area The Hotel itself is Excellent!!
Stayed 6 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024

8/10 Good

IRMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for a tradeshow in Messe
Location is good, 5 min walk from train main station HB and 15-20 min walk to Messe. At night you see people doing drugs in that street, but there is police always around. Its is confortable stay, and breakfast delicious
Stayed 4 nights in Jan 2024

8/10 Good

Kaspar

Liked: Cleanliness, staff & service
Very good value for the price
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Hotel was very nice, however the area is not the best. Edge of the red light area with lots of groups of people hanging about.
Stayed 3 nights in Nov 2023

6/10 Okay

Johanna

Stayed 2 nights in Oct 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, good value hotel near a rough are
Very nice hotel, clean, friendly staff and extremely good value. However it is near the red light area that seemed very rough to me. (People injecting on the street etc) But easy to avoid as long as you don't turn left when coming out of the hotel.
Stayed 3 nights in Jul 2023

4/10 Poor

Josh

Liked: Staff & service
Hotel and staff were fine. Only problem is their location, an area that doesn't make you feel safe unfortunately.
Stayed 4 nights in Jul 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
That is an incredibly unsafe area, and the hotel was not great. There is an enormous amount of drug addicts right outside the door, I couldn't walk outside without them running straight up to me. The rooms are not nearly as nice as they look in the pictures and there is no air conditioning.
Stayed 8 nights in Jun 2023

6/10 Okay

Shahab Aldin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Barak

Stayed 3 nights in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean, modern rooms, and overall good experience.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Would NOT stay again.
We were supposed to stay here two nights. The room we were given was next to the elevator and a cable in the elevator shaft knocked against the wall anywhere from 4 to 10 times every 10 seconds. We requested a change of rooms and were told there was nothing they could do. We asked for a manager, they were on vacation. Who is in charge when they are gone - noone. This was a non-refundable reservation. We called Hotels.com and told them of the situation. They attempted to correct the situation with the staff and received the same response. We stayed one night and checked out. Hotels.com refunded our second night. The room size was ok, the building is older, but the bathroom smelled of mold. The area of town is not great. There were drug addicts outside the building, garbage all over the street. Not sure how it rates a 7.6.
Stayed 2 nights in May 2023

10/10 Excellent

fergus

Business traveller
Liked: Property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Kind of sketchy neighbourhood but the place itsself was clean and comfortable and the staff were great.
Stayed 1 night in May 2023

10/10 Excellent

Shelley

Stayed 2 nights in May 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

4/10 Poor

Alessandro

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
The size of the rooms is correct. The bedding is also good. But there is a smell of mildew in the bathroom. And the area is probably one of the most rundown in the whole city.
Stayed 1 night in Jul 2022

8/10 Good

joey p.

Liked: Cleanliness
Cozy
Very nice staff, very cozy room.
Stayed 4 nights in Jan 2022

8/10 Good

PIERPAOLO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to Frankfurt
Welcoming was great! A very kind and smiling lady welcomed me and told me that check-in was from 3.00pm, but, she would have safeguarded my belongings until that time and on if necessary. My room was very quite and comfortable, tidy and clean, bathroom was perfect, with all the amenities needed. The spot is perfect, just a couple of minutes walk to both the Main Train Station, the Alte Oper and several Underground station are very close! People from the Staff were very responsive, kind and polite.
Stayed 3 nights in Sep 2021