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Tree Lodge

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sole Use of Budget Ensuite Room w/ Bunk

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Bed in 4 - Bed Flash - Packer Dorm (Ensuite)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Tree Hut

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Flash - Packer Double Room (Ensuite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Rainforest Retreat, you're just a quick walk from Westcoast Wildlife Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This upmarket holiday park has 87 accommodations. All accommodations offer free WiFi and TVs.

  • All accommodations offer TVs
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Steps from Westcoast Wildlife Centre and 3 minutes on foot from Waiho Hot Tubs
  • Pets welcome free of charge

Rainforest Retreat ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rainforest Retreat

Family (2)
5 out of 5
entire resort embedded into rain forest - lovely nature

Posted by on 17 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Oscar

Thank you

5 out of 5
Tolle Lage, tolle Zimmer, alles perfekt! Die Einrichtung ist ganz modern und hat uns sehr gut gefallen.

Posted by on 6 May 2019

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Property Features

Rainforest Retreat offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Rainforest Retreat. Self parking is free. This 4-star Franz Josef Glacier holiday park is smoke free.

  • 87 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Rainforest Retreat offers 87 accommodations. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.

  • Communal kitchen access
  • Television
  • Housekeeping (daily)
  • Heating

Food & Drink

Monsoon – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Nearby Activities

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 6:00 PM
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Rainforest Retreat
  • Rainforest Retreat Hotel
  • Rainforest Retreat Hotel West Coast
  • Rainforest Retreat West Coast
  • Rainforest Retreat Motel Franz Josef Glacier
  • Rainforest Retreat Motel
  • Rainforest Retreat Franz Josef Glacier
  • Rainforest Retreat Campground Franz Josef Glacier
  • Rainforest Retreat Campground
  • Rainforest Retreat Holiday Park Franz Josef Glacier
  • Rainforest Retreat Holiday Park
  • Rainforest Retreat Holiday Park
  • Rainforest Retreat Franz Josef Glacier
  • Rainforest Retreat Holiday Park Franz Josef Glacier

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.