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4.3 out of 5

"The Franz Josef scenic hotel was fantastic from start to finish. The rooms were very clean and the location was great! The staff were very friendly an ... " More

By a verified traveller on Wed 29 Jul 2020

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin KS

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Twin QQ

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Scenic Hotel Franz Josef Glacier's great location gets high marks from our customers. During your stay, you're just a quick walk from Westcoast Wildlife Centre. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Westcoast Wildlife Centre and 5 minutes on foot from Waiho Hot Tubs

Scenic Hotel Franz Josef Glacier ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scenic Hotel Franz Josef Glacier

Everyone (2) Couples (1)
5 out of 5
The Franz Josef scenic hotel was fantastic from start to finish. The rooms were very clean and the location was great! The staff were very friendly and attentive. Would definitely recommend.

Posted by , from Isle of Bute, Scotland on 29 Jul 2020

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Comment from Hotel Management

2 Aug 2020 by Louise Hollis

Dear Kevin Thank you for taking the time to leave such a great review of the hotel. I'm glad to read that you enjoyed your stay with us, I will pass on the above comments to the team Kind Regards Louise Hollis Front Office Manager

5 out of 5
Sehr zentral gelegen. Grosse, schöne Zimmer. Hilfsbereites Personal. Genügend Parkplätze vorhanden. Restaurant und Angebot eher minimal.

Posted by on 24 Feb 2019

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Comment from Hotel Management

2 Mar 2019 by Lesley

Hi Anonymous Thank you for your comments. Kind regards, Lesley, Assistant Manager

4 out of 5
Hienolla paikalla ja näkymä Mount Cookin vuoristoon. Loistava palvelu vastaanotossa. Ruoka oli hyvää, mutta tarjoilu jälkiruuan osalta tosi hidasta.

Posted by on 21 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Alexander Tschampel

Kia ora, Thank you for providing feedback. I am pleased to hear that you have enjoyed the central location of the hotel and the spectacular views from our guest rooms towards the Southern Alps. You have visited us during our busiest time of the year and I am apologies for any slow service you have experienced in our restaurant. Nga mihi o te tau hou (Happy New Year) Alexander Tschampel General Manager

3 out of 5
Schönes Hotel, dessen Zimmer in die Jahre gekommen sind. Bad zudem nicht heizbar und sehr kalt. Heizung im Zimmer selbst ein Heißluftgebläse. Sehr schlechtes Preis-Leistungs-Verhältnis.

Posted by on 22 Nov 2018

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Comment from Hotel Management

2 Dec 2018 by Alexander Tschampel

Sehr geehrter Chris, Vielen Dank fuer Ihr Feedback, welches wir schaetzen. Es tut mir leid, dass Sie unser Preis-Leisungs-Verhaeltnis unbalanced finden aber kann Ihnen guaranteeren dass wir unser moeglichstes tun um dem entgenzuwirken. Vielen Dank fuer Ihren visit. Mit freundlichen Gruesse, Alexander Tschampel General Manager Scenic Hotel Franz Josef Glacier

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.

  • 130 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Scenic Hotel Franz Josef Glacier offers 130 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Television
  • Fridge
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Canavans Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Moa Bar – On-site bar.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Car recommended
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franz Josef Glacier Hotel
  • Franz Josef Glacier Scenic Hotel
  • Hotel Franz Josef Glacier
  • Hotel Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.