Luxury hotel with free valet parking and spa services
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services and laundry facilities.
Te Waonui Forest Retreat offers 100 air-conditioned accommodations with MP3 docking stations and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Te Waonui Forest Retreat. During your stay, you're just a quick walk from Waiho Hot Tubs. Free WiFi in public areas, free valet parking and a restaurant are available.
Free WiFi
Free valet parking
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Indulge with massages at Amaia Luxury Spa
Services include a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
Just a 3-minute walk from Waiho Hot Tubs and 3 minutes on foot from Glacier Hot Pools
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Te Waonui Forest Retreat. Valet parking is free.
This 5-star Franz Josef Glacier hotel is smoke free.
Canopy Restaurant – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Canopy Restaurant
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Free cot
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Heated bathroom floor
Private bathroom
Towels provided
Entertainment
LCD TV with cable/satellite channels
MP3 dock
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 1.5 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat Hotel
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Forest Retreat Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice hotel at Franz Josef Glacier; We travel to Franz Josef town to visit the glacier and happy with hotel. Spacious room, great breakfast, friendly staff and walking distance to restaurants and main locations. Great price-value.
This is my favorite hotel during this New Zealand trip. Room is spacious, has a private balcony facing lush green plants. The canopy restaurant provides breakfast buffet and 5 course dinner. We definitely will stay there again.
Coco
10/10 Excellent
Jon
Travelled with partner
15 Feb 2024
Friendly staff in a relaxed atmosphere. Hotel grounds were lovely.
Enjoyable and relaxing stay in this large but quiet resort. Staff very friendly and meals nice. Day spa had good services and not as pricey as some hotels. Easy walk to the township.
The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.
Amazing space , service was absolutely impeccable, beautiful welcoming environment and room. Dining room meals were beautiful. Expensive stay and I found the bed very uncomfortable but the staff were amazing the surroundings amazing , food was amazing.
Beautiful forrest retreat. Rooms include a five course dinner and breakfast that were both very nice. Only issue was the boil water notice and lack of bottled water in the room.
The rainforest retreat was very special and beautifully presented. Staff were very welcoming and friendly. The hot towel and kiwi juice in arrival after a long drive was heavenly. The rooms look over the rainforest and feel secluded. Rooms are quiet, big and clean. Bathroom was spotless with great shower and separate bath. We were lucky enough to have the 5 course dinner and was not disappointed…highly recommend. The buffet brekkie was great too with lots of different options.