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Te Waonui Forest Retreat

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Te Waonui Forest Retreat

Exterior
Bar (on property)
Lobby
Property entrance
Massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
3 Wallace Street, Franz Josef, Franz Josef Glacier, Westland, 7856
  • Waiho Hot Tubs
    3 min walk
  • Glacier Hot Pools
    3 min walk
  • Westcoast Wildlife Centre
    3 min walk
  • Mount Cook (MON)
    393 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Accessible Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night

Scenic Hotel Franz Josef Glacier

Parking included
Free WiFi
Restaurant
Breakfast available
4.2 out of 5, Very good, (587)
The price is CHF 232
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Scenic Hotel Franz Josef Glacier

About this property

Te Waonui Forest Retreat

Luxury hotel with free valet parking and spa services
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services and laundry facilities.
Te Waonui Forest Retreat offers 100 air-conditioned accommodations with MP3 docking stations and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Te Waonui Forest Retreat. During your stay, you're just a quick walk from Waiho Hot Tubs. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Indulge with massages at Amaia Luxury Spa
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Waiho Hot Tubs and 3 minutes on foot from Glacier Hot Pools
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Te Waonui Forest Retreat. Valet parking is free.

This 5-star Franz Josef Glacier hotel is smoke free.

Canopy Restaurant – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Canopy Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat Hotel
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Hotel Franz Josef Glacier

Te Waonui Forest Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 143 reviews" "
Rating 8 - Good. 23 out of 143 reviews" "
Rating 6 - Okay. 8 out of 143 reviews" "
Rating 4 - Poor. 5 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service from the moment we arrived, nothing was a problem and made us feel so welcome, would definitely come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff and great breakfast. Highly recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Virginia, Bennington

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's a unique place! We loved it
Stayed 1 night in Jun 2024

10/10 Excellent

horacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at Franz Josef Glacier; We travel to Franz Josef town to visit the glacier and happy with hotel. Spacious room, great breakfast, friendly staff and walking distance to restaurants and main locations. Great price-value.
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with with lovely grounds. Restful atmosphere. Excellent restaurant for both dinner and breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Ittipol

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property. Very quiet and secluded (even though it is in the heart of Franz Josef).
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Great food, rooms were nice, and the location was very convenient. I wish the pools had been reopened.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl, Tiburon,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Coco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel during this New Zealand trip. Room is spacious, has a private balcony facing lush green plants. The canopy restaurant provides breakfast buffet and 5 course dinner. We definitely will stay there again.

10/10 Excellent

Jon

Travelled with partner
Friendly staff in a relaxed atmosphere. Hotel grounds were lovely.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed here one night but it was amazing. Service was top notch and the 5 course dinner was awesome. Service by all employees was superb.
Stayed 1 night in Jan 2024

6/10 Okay

Akshat

Stayed 2 nights in Jan 2024

8/10 Good

Engel

Stayed 2 nights in Jan 2024

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable and relaxing stay in this large but quiet resort. Staff very friendly and meals nice. Day spa had good services and not as pricey as some hotels. Easy walk to the township.
Stayed 3 nights in Dec 2023

4/10 Poor

Rod

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice deluxe room and amenities. Friendly staff. Parking a bit tight.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Long

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience! Loved the facilities and the food at the restaurant was delicious!
Stayed 1 night in Dec 2023

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing space , service was absolutely impeccable, beautiful welcoming environment and room. Dining room meals were beautiful. Expensive stay and I found the bed very uncomfortable but the staff were amazing the surroundings amazing , food was amazing.
Stayed 1 night in Nov 2023

8/10 Good

Ranveig

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful forrest retreat. Rooms include a five course dinner and breakfast that were both very nice. Only issue was the boil water notice and lack of bottled water in the room.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The tropical setting was really nice. The food and customer service was excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Shanene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magically getaway in Franz Josef
The rainforest retreat was very special and beautifully presented. Staff were very welcoming and friendly. The hot towel and kiwi juice in arrival after a long drive was heavenly. The rooms look over the rainforest and feel secluded. Rooms are quiet, big and clean. Bathroom was spotless with great shower and separate bath. We were lucky enough to have the 5 course dinner and was not disappointed…highly recommend. The buffet brekkie was great too with lots of different options.
Stayed 1 night in Nov 2023

2/10 Terrible

Rong

Stayed 1 night in Oct 2023