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Hotel Serrano

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serrano

Reception
Reception
Presidential Room | Bathroom | Free toiletries, bidet, towels, soap
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Wilson Lutz Farias Municipal Museum
    14 min walk
  • Our Lady of Graces Church
    51 min drive
  • Hospital Padre Joao Berthier
    71 min drive

Room options

View all photos for Standard Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Bathroom | Free toiletries, bidet, towels, soap

Presidential Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Cantelle Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (70)
The price is CHF 45
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Cantelle Hotel

About this property

Hotel Serrano

Hotel in Frederico Westphalen with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel Serrano offers 56 air-conditioned accommodations, with free toiletries. 42-inch flat-screen televisions come with digital channels. This Frederico Westphalen hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Serrano, you'll be within walking distance of Wilson Lutz Farias Municipal Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include meeting rooms and a lift
  • 0.7 miles (1.1 km) from Wilson Lutz Farias Municipal Museum and 26 miles (41.8 km) from Our Lady of Graces Church
  • Cats and dogs welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Self parking is free.

Smoking is allowed in designated areas at this Frederico Westphalen hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Hotel Serrano has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

MARCELO

Stayed 1 night in Feb 2022

8/10 Good

Luis Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Ary

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples e bom
Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joao F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência de fim-de-semana
Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
Stayed 2 nights in Nov 2021

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom lugar
Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
Stayed 2 nights in Oct 2021

8/10 Good

ANTONIO L Q

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tudo perfeito, menos estacionamento e café da manhã q no domingo não foi adequado, eles serviram o café na conveniência do posto, e muito precário, ex: não tinha nenhuma fruta cereais e coisas do tipo, e detalhe, pagamos por isso.
Stayed 1 night in Sep 2021

10/10 Excellent

Edson dias da

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lugar limpo tudo bem novo.exelente atendimento .pouco barulho em certos momentos por ser junto posto .
Stayed 2 nights in Sep 2021

4/10 Poor

Rafael

Travelled with family
Disliked: Cleanliness, staff & service
Decepcionante
Estadia bastante decepcionante. Hotel fica junto com posto de combustível e o café da manhã e na loja de conveniência. Não tinha luvas para utilizar no café da manhã. Pessoa da recepção pediu para mandar o comprovante de que já tinha pago. Além disso, quando cheguei no hotel não tinha ninguém na recepção e tive que pedir para alguém do posto me ajudar
Stayed 1 night in Sep 2021

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou nossas expectativas!
Stayed 1 night in Jun 2021