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Castaways Resort and Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castaways Resort and Suites

Outdoor pool
Lobby sitting area
Lobby sitting area
Lobby sitting area
Children’s play area – outdoor

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
42629 East Mall Drive, Freeport, Grand Bahama
  • Port Lucaya Marketplace
    18 min walk
  • International Bazaar
    18 min walk
  • Ruby Golf Course
    4 min drive
  • Freeport (FPO-Grand Bahama Intl.)
    4 min drive

Room options

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout curtains, iron/ironing board

Suite Room 1 king Bed + Parlor Room

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

King Room 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Castaways Resort and Suites

Resort in Freeport with fitness centre and 24-hour front desk
This resort features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a poolside bar and a business centre.
Castaways Resort and Suites offers 118 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Castaways Resort and Suites. During your stay, you're just a quick walk from Lucayan Archipelago. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a playground
  • Steps from Lucayan Archipelago and a 2-minute drive from Port Lucaya Marketplace
  • Local-area shuttle service available for a fee
Castaways Resort and Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 580 square feet (54 square metres) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites.

Smoking is allowed in designated areas at this 3-star Freeport resort.

The resort hosts a free manager's reception on selected days.
Castaways Resort and Suites has a restaurant serving breakfast and dinner.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 580 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Guests must transfer via aeroplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Castaways Resort and Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests aged under 21 years old staying between 2 March and 31 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by aeroplane and boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Castaways Resort and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 52 out of 200 reviews" "
Rating 8 - Good. 48 out of 200 reviews" "
Rating 6 - Okay. 49 out of 200 reviews" "
Rating 4 - Poor. 30 out of 200 reviews" "
Rating 2 - Terrible. 21 out of 200 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ramses

Stayed 17 nights in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilton

Stayed 3 nights in Aug 2024

4/10 Poor

selvinique, Nassau

Business traveller
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
Stayed 1 night in Aug 2024

6/10 Okay

cj

Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Selwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!
Stayed 2 nights in Jul 2024

2/10 Terrible

Hans

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Arkata

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.
Stayed 1 night in Jul 2024

10/10 Excellent

Griselot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Keora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Leslee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and staff was friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffery

Stayed 3 nights in Jul 2024

10/10 Excellent

Romana

Liked: Cleanliness, amenities, property conditions & facilities
It was good... Everyone was friendly...
Stayed 1 night in Jul 2024

4/10 Poor

Maggie, Sunrise

Stayed 3 nights in Jul 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was nice.
Stayed 1 night in Jun 2024

6/10 Okay

Devaughn

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport! Friendly Bahamian staff always ready to please!

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
No check in until 3 PM after waiting at an empty desk for 10 minutes. Came back at 5 and was told to step aside for someone else that came out of nowhere. Took 20 minute for them to check in, then 20 more for me in miserable heat and no AC. Takes 6 pieces of paper and another $8 gouge for "local tax" even though already paid a LOT of fees and taxes. Tiny ants in the room. Lousy restaurant. Stay away!
Stayed 1 night in Jun 2024

4/10 Poor

Christine

Stayed 2 nights in Jun 2024

10/10 Excellent

Deandray

Liked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Tristina

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Tristina

Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Stayed 5 nights in Mar 2024