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Sierra Palms Resort

4.0 star property

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Photo gallery for Sierra Palms Resort

Minibar, in-room safe, individually decorated, individually furnished
Front of property
Front of property
View from room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Lumley Beach, Freetown, Weatern Area, 232
  • Lumley Beach
    ‪9 min walk‬
  • National Stadium
    ‪8 min drive‬
  • St John's Maroon Church
    ‪9 min drive‬
  • Freetown (FNA-Lungi Intl.)
    ‪222 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Sierra Palms Resort

On beach with outdoor pool for sandy fun near Lumley Beach
Guests at this beach bed & breakfast will appreciate convenient on-site amenities such as barbecue grills and a picnic area.
Sierra Palms Resort offers 44 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Freetown bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the bed & breakfast include an outdoor pool.
During your stay at Sierra Palms Resort, you're just a quick walk from Lumley Beach. Features include free WiFi in public areas, free valet parking and a free ferry terminal shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine and a beachfront location while dining at Lily's Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 1-minute drive from Lumley Beach and 8 minutes from National Stadium
  • Free ferry terminal shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre, 3 meeting rooms, and coworking spaces are available. Event space at this bed & breakfast measures 1076 square feet (100 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Sierra Palms Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Freetown bed & breakfast.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Lily's Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hindi, Italian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 5 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lily's Restaurant

Things to do

  • Designer stores
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 5 for children
  • Airport shuttle fee: USD 60 per person (one-way)
  • Airport shuttle fee per child: USD 60 (one-way), (from 7 to 18 years old)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Sierra Palms Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Sierra Palms Resort Freetown
Sierra Palms Freetown
Sierra Palms
Sierra Palms Resort Freetown
Sierra Palms Resort Bed & breakfast
Sierra Palms Resort Bed & breakfast Freetown

Sierra Palms Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 14 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 12 out of 93 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
I got stuck in the elevator for 5 minutes, the room dirty, the hotel lobby dirty the tv wasn’t coming on the charging suction was not working the white bathroom tower was brown...
Stayed 3 nights in Nov 2024

2/10 Terrible

Oluwaseun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toliet infrastucture needs improvement.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashwini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel for business visit , middle of the beach and easy to access nearby places with good local transport connection and area is live you. Good rooms and similar Price, little issue of humidity on beach but it's expected worldwide on coastal area.
Stayed 1 night in Oct 2024

10/10 Excellent

Foday

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's fine , Good option for the beach lover. Good swimming pool and friendly staff .
Stayed 1 night in Oct 2024

10/10 Excellent

Mariam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing much I stayed one night , The breakfast of great with heavy meal options , notice some area need to work and mentioned to the manager on duty and he happly accept and promised to get it done because this is rainy season and on beach high humidity is there . Thanks team will be back .
Stayed 1 night in Oct 2024

4/10 Poor

Prince

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building needs renovation.. All the doors are literally old, and the doors couldn’t lock with the smart keys. There were mold in the room and the room smelled awful. Great location but old building that needs refurbishing!!!
Stayed 3 nights in Oct 2024

2/10 Terrible

Olugbemiga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Service, Dirty, Smelly and Major Reno needed
The property suffers from being too close to the beach. The beach is dirty, filthy, smelly and and full of waste. The stench can be smelled in the rooms. The second issue with this hotel is that it-s in desperate need of a renovation. doors not working, woodworks frames are chipped and look like about to fall of, floors looks tired, paintings looks ordinary and sorry. The 3rd issue is staff moral, apart from one or two staffs that were helpful, the rest especially during morning breakfast in the restaurants looks completely uninterested in their job or customers, they just ignore you and play on their phone while you have to approach and ask them for the basics. Housekeeping knocks on your room door at 8am while you're fast asleep and keep knocking until you wakeup and tell them to come back later. basic "Do Not Disburb" notice cards is not available in the room to allow you put on the external of the door to prevent this from happening. If you order room service from the room, the restaurant downstairs will respond but their menu is rubbish. To have food from the top (5th) floor restaurant, you have to go upstairs, make the order physically then return to your room. when they bring it to your room it's the food tray will travel on someone's shoulder "openned" all the way. No matter how much I complain that it's not hygienic the bring food to my food without any protective covering on the tray, the staff just look at me as if I'm talking gibberish, walk away. A nightmare
Stayed 8 nights in Sep 2024

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Malgalene

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, and great staff. A nice boutique hotel, but not the right place if you're looking for a quiet stay.
Stayed 7 nights in Jul 2024

8/10 Good

Ikmat

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Ashiaki

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean. Check in agent on day 1 was very unpleasant. Changed rooms multiple times and the last one was not clean. Sheets were stained, towels were stained. Roaches. Would not recommend. Nice facility but terrible run down.
Stayed 6 nights in Jul 2024

8/10 Good

Sahr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ibrahim Bobson

Liked: Cleanliness, staff & service
Great place to stay.
Stayed 3 nights in Jun 2024

8/10 Good

Jagdesh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jagdesh

Stayed 1 night in May 2024

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Ishata

Liked: Cleanliness

6/10 Okay

Ishata

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities

6/10 Okay

Ishata

Liked: Cleanliness, property conditions & facilities
The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lost power many time, we were stuck in the elevator because of it. Otherwise a good stay
Stayed 1 night in Jan 2024

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not well kept, I had to move to three different rooms before I settled to the third room. Stayed at this property for 9 days and half of those days, elevator was not working. I was on the 4th floor with bad knees so you can imagine. The shower and sink water was dirty (red coloration and taste like acid). Bathroom and room smells terribly. Staffs at the front desk and restaurant were very nice and accommodating but the facility service and cleanliness is poor.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mustapha, Hyde Park

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Passy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is excellent
Stayed 3 nights in Apr 2023

4/10 Poor

Disha

Business traveller
Disliked: Staff & service
Disappointing
Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else.
Stayed 12 nights in Feb 2023