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Mercure Hotel Freiburg am Munster

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Freiburg am Munster

Privilege, Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Bar (on property)
Interior detail
Lobby sitting area
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Muensterplatz
    3 min walk
  • Enchilada Freiburg
    1 min walk
  • Bertoldsbrunnen Bus Stop
    5 min walk
  • Colmar (CMR-Houssen)
    43 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 18.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Superior Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Novotel Freiburg am Konzerthaus

Pool
Spa
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1000)
The price is CHF 144
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Novotel Freiburg am Konzerthaus

About this property

Mercure Hotel Freiburg am Munster

Pet-friendly hotel connected to the convention centre in Freiburg im Breisgau with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Freiburg am Munster. During your stay, you'll be connected to the convention centre and just a quick walk from Southern Black Forest Nature Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Southern Black Forest Nature Park and 3 minutes on foot from Muensterplatz
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Parking is available for a fee.

This 3-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Muensterblick – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Parking on site (EUR 22 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
Property Registration Number DE120493093

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 1000 reviews" "
Rating 8 - Good. 445 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TERESITA DE LA TORRE

Stayed 1 night in Sep 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freiburg
Nice hotel with a comfortable room & friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024

8/10 Good

El

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good gym membership available good shopping everything right there so very close to town
Stayed 15 nights in Jul 2024

8/10 Good

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights as a base for visiting the Black Forest. It was perfect. Nice hotel in a central location. You could easily walk into the town. Parking located below the hotel - £20 per night. We didn’t have breakfast at the hotel as it was expensive but there were bakeries nearby which were lovely. Freiburg is a good location to drive to various places from.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities
Very good stay, we were very late due to transport problems. The night duty staff were so helpful, we got to the zimmer just fine. All over 5*
Stayed 7 nights in Jun 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, above and beyond
Very confortable nice hotel, great location near the cathedral and the old town. The staff were awesome, mailed us some items we forgot - very very helpful!! Everyone spoje English so well, very kind.
Stayed 2 nights in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff! Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great restaurants both nearby and inside the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Premnath

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location. Good service!
A good comfortable stay with the family in the old town of Freiburg. Good location and sufficient amneties in the hotel. Recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

ALICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located hotel
Stayed for two nigh nights to visit Freiburg and made most of it's perfect location. The staff, including cleaning personnel are very friendly to our dog too. That made our stay very enjoyable.
Stayed 2 nights in Mar 2024

8/10 Good

oliver

Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason for my visit to Freiburg was for the Christmas Market and to see Ravenna Gorge. The hotel was in a good location very close to the Munster and markets. The breakfast, staff and dining area were all very pleasant. It's a nice clean hotel close to shopping too. I would give this hotel 5 stars plus for their staff. When I checked out, I had forgotten my phone and I didn't realize it until I was getting ready to board my train to Baden Baden. A quick call to the hotel revealed they found my phone in my room and turned it in to the desk. I found them to be remarkably trustworthy. It was a great stay in the lovely city of Freiburg! Nothing negative to report.