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Casa Velha do Palheiro, Relais & Chateaux

5.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Velha do Palheiro, Relais & Chateaux

Front of property
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Interior
Aerial view
Garden

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Rua de Estalagem 23, Funchal, 9060-415
  • Palheiro Gardens
    5 min walk
  • Palheiro Golf Club
    14 min walk
  • Madeira Botanical Garden
    6 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    20 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Garden View

Double or Twin Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room, Garden View

  • 27.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Golf View

Double or Twin Room, Golf View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room, Golf View

  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Studio Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Casa Velha do Palheiro, Relais & Chateaux

Luxury country house with 3 hot tubs and full-service spa
A full-service spa, a golf course and an indoor pool are available at this country house. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, an outdoor pool, a restaurant and a fitness centre are on-site.
Casa Velha do Palheiro, Relais & Chateaux offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Funchal country house provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Palheiro Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Casa Velha do Palheiro, Relais & Chateaux, you're just a quick walk from Palheiro Gardens. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Casa Velha Dining Room
  • Take a swim in the indoor and outdoor pools or soak in the 3 hot tubs
  • Indulge with reflexology, Ayurvedic treatments or manicures and pedicures at Palheiro Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Steps from Palheiro Gardens and 14 minutes on foot from Palheiro Golf Club
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Casa Velha do Palheiro, Relais & Chateaux offers its guests a full-service spa, a golf course, and 3 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, an indoor pool, and a fitness centre are also featured at the luxury Casa Velha do Palheiro, Relais & Chateaux. A free area shuttle within 7 km is available.

Smoking is allowed in designated areas at this 5-star Funchal country house.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Casa Velha Dining Room – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Relais & Chateaux.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 7 km
  • Area shuttle
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Casa Velha Dining Room

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 15 October 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 64.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 64.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Casa Velha do Palheiro, Relais & Chateaux offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 3434

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the country house before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Velha Palheiro
Casa Velha Palheiro Funchal
Casa Velha Palheiro House
Casa Velha Palheiro House Funchal
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Madeira/Funchal
Casa Velha Palheiro Country House Funchal
Casa Velha Palheiro Country House
Casa Velha Do Palheiro
Casa Velha do Palheiro Relais Chateaux
Casa Velha do Palheiro, Relais & Chateaux Funchal
Casa Velha do Palheiro, Relais & Chateaux Country House
Casa Velha do Palheiro, Relais & Chateaux Country House Funchal
Casa Velha Do Palheiro
Casa Velha do Palheiro Relais Chateaux
Casa Velha do Palheiro, Relais & Chateaux Funchal
Casa Velha do Palheiro, Relais & Chateaux Country House
Casa Velha do Palheiro, Relais & Chateaux Country House Funchal

Casa Velha do Palheiro, Relais & Chateaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 86 reviews" "
Rating 8 - Good. 12 out of 86 reviews" "
Rating 6 - Okay. 2 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, relaxing and perfect for a few rounds of golf…staff brilliant
Stayed 9 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful safe haven!
This was a wonderful haven after my flight was cancelled due to high winds. The bedroom and bathroom were so spacious and service so attentive. Happy memories of eating a delicious breakfast on the lawn in the sunshine then going to the gym, sauna, indoor and outdoor pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a sneaky breakaway
The hotel in itself was excellent. Reception could not have been more helpful. The room was large and comfortable, I would have liked a view but in the block we were in that wasn’t possible. Kettle tea coffee etc was not normally provided but when requested was provided. Any issues such as the safe being temperamental were dealt with really quickly. Breakfast superb, eggs cooked to order. Dinner in the main restaurant was overall good, we had one problem with a meal that was dealt with by the fabulous maitre d to our satisfaction. Pool and spa lovely.
Stayed 4 nights in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great stay. Staff were very welcoming and we enjoyed our meals in the hotel restaurant and in the clubhouse.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really enjoyable stay.
A relaxing and very comfortable stay with friendly staff in a great location.
Stayed 5 nights in Feb 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location, incredibly relaxing
Stayed 7 nights in Sep 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique property
We had a lovely stay at Casa Velha do Palheiro. It is a beautiful property, the gardens being the highlight. Gorgeous, well-kept and quiet. A privilege to spend time there. Staff is very polite and competent. Rooms a tad tired, but we were told they are being renovated. That said they are still very clean and comfortable. All in all, we had a great deal and a memorable stay.
Stayed 6 nights in Jun 2022

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old fashioned/dated and Golf not in good condition
The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably
Stayed 3 nights in Aug 2021

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet peaceful hotel and the beautiful gardens are unique. Would thoroughly recommend a stay even if you are not a golfer.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is unique in that it is situated in the beautiful Palheiro Gardens. One could spend a whole day relaxing and ambling around looking at the beautiful flowers and trees. Breakfast provides a wide choice from which to chose and with eggs and omelettes cooked to order
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the garden, so beautiful and big! I truly recommend this oasis.
Stayed 1 night in Feb 2019

10/10 Excellent

Gillian, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel set alongside a golf course and botanic gardens Food was excellent plenty of variety and innovations A 20 min walk to the Clubhouse where there was a wonderful view down over Funchal and the harbour And a terrace and restaurant which was sheltered and a sun trap Food here was also excellent
Stayed 10 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely house , beautiful gardens; staff efficient. Excellent breakfast; car necessary.
Stayed 5 nights in Oct 2018

10/10 Excellent

JaneB, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, gorgeous location, very peaceful, very comfortable large clean rooms. Staff are superb, nothing is too much trouble.The main restaurant is first class along with the Restaurant Manager, Luis, and his superb team. The restaurant at the Golf clubhouse is also superb with stunning views over Funchal. we shall return and highly recommend.
Stayed 7 nights in Oct 2018

10/10 Excellent

Sue, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space
Beautiful setting, helpful staff, delicious food, clean room and plenty of peaceful space.
Stayed 7 nights in Sep 2018

6/10 Okay

George, Toronto, On.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy at night To much lights on around rooms at night No nightly entertainment Spa and dining service was great
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel for relaxation
Great place to stay, calm, stylish (buildings, gardens, personnel, and even guests). Personnel goes out of their way to help you have the greatest possible holiday. Somewhat upmarket, but everything is top class: rooms, food (breakfast).
Stayed 6 nights in Aug 2018

10/10 Excellent

Tricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Individual, stylish hotel away from Funchal
Charming hotel in 200 year old mansion with new wings in grounds.
Stayed 4 nights in Nov 2017

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B Smith Oct 17 Review
Our holiday was booked to celebrate a special birthday. The hotel proved to be a great pick for our base as we explored the island of Madeira. Quiet, comfortable and stylish, it sits in lovely surroundings and is convenient for both excursions into Funchal and its environs as well as further afield. The ability to join a classic Levada walk from the hotel grounds as well as the beauty of the surrounding gardens makes it very suitable for the independent traveller.
Stayed 6 nights in Oct 2017

10/10 Excellent

sandra, macclesfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful gardens
A great 4 nights here. Helpful staff, lovely big room and great breakfast Enjoyed the Madeira wine tasting!
Stayed 4 nights in Oct 2017

10/10 Excellent

Marcus, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Had a great holiday. Hotel very comfortable. Staff very helpful and friendly. Restaurant nice, good quality food with excellent service. I would highly recommend.
Stayed 7 nights in Oct 2017