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Fenix West

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fenix West

3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services
3 Bedroom Penthouse Suite | Terrace/patio
Lobby sitting area
TV, Netflix, streaming services
3 Bedroom Penthouse Suite | Private kitchen | Espresso maker, high chair

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Kitanominecho, Furano, Hokkaido, 076-0034
  • Furano Ski Resort
    1 min walk
  • Asahigaoka Sogotoshi Park
    13 min walk
  • Furano Shrine
    4 min drive
  • Asahikawa (AKJ)
    65 min drive

Room options

View all photos for 1 Bedroom Premier Suite

Desk, blackout curtains, soundproofing, iron/ironing board

1 Bedroom Premier Suite

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Hotel Room

Superior Hotel Room | Desk, blackout curtains, soundproofing, iron/ironing board

Superior Hotel Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for 3 Bedroom Penthouse Residence

Desk, blackout curtains, soundproofing, iron/ironing board

3 Bedroom Penthouse Residence

  • 100 sq m
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

View all photos for 3 Bedroom Penthouse Suite

Desk, blackout curtains, soundproofing, iron/ironing board

3 Bedroom Penthouse Suite

  • 64 sq m
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

Desk, blackout curtains, soundproofing, iron/ironing board

2 Bedroom Premier Suite (Dual Key)

  • 59 sq m
  • Sleeps 5
  • 4 Single Beds OR 2 Double Beds

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Desk, blackout curtains, soundproofing, iron/ironing board

1 Bedroom Suite

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Large Single Bed

View all photos for 3 Bedroom Premier Suite (Triple Key)

Espresso maker, high chair

3 Bedroom Premier Suite (Triple Key)

  • 100 sq m
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

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Property amenity

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Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (380)
The price is CHF 679
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About this property

Fenix West

Ski-in/ski-out access for fun in the snow
With direct access to the slopes, Fenix West offers amenities such as ski storage, complimentary wireless Internet access and free self parking. Housekeeping is available once per stay.
Fenix West offers 44 air-conditioned accommodations with espresso makers and complimentary slippers. Televisions come with cable channels and Netflix.

Bathrooms include bidets, complimentary toiletries and hairdryers. This Furano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Fenix West, you're just a quick walk from Furano Ski Resort. Free WiFi in public areas, free self-parking and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include locker space, laundry facilities and a lift
  • On-site recreation includes ski-in/ski-out access and ski equipment rentals
  • Steps from Furano Ski Resort and 13 minutes on foot from Asahigaoka Sogotoshi Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. Ski-in/ski-out access, ski storage, and concierge services are also featured at Fenix West. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Furano hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Ronin Coffee – This café serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person
  • A coffee shop/cafe

Restaurants on site

  • Ronin Coffee

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • In the mountains

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for JPY 7000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 7000 per night
  • Crib (infant bed) fee: JPY 7000.0 per day
  • Laundry fee: JPY 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano

Fenix West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Su Lin Anna P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room with 3 bedrooms. Fully furnished.
Stayed 3 nights in Jul 2024

10/10 Excellent

Low

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

seung hwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Jun 2024

10/10 Excellent

Chee Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Fenix West!
Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork. The design is classically modern understated. The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day. I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our snowboard trip, super close to the hill.
Stayed 4 nights in Jan 2024

8/10 Good

Jacob, Tumon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.
Stayed 6 nights in Jan 2024

10/10 Excellent

Teng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice view.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.
Stayed 1 night in Jul 2023

10/10 Excellent

CHUNG JEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境
附近有提供兩個飯店停車場，環境乾淨舒服，2樓的房間還有一個陽台；如果事前有回信，無法在6PM前抵達，當天也會發mail提供自助報到手續，讓人入住。
Stayed 2 nights in Aug 2024

8/10 Good

Misae

Liked: Cleanliness, staff & service
駐車場が分かりにくかったです。 タオルの交換を言わないとしてくれないのが少し不便でした。
Stayed 2 nights in Aug 2024

8/10 Good

Ching Lai Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

BINGYI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

TIK YAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一般
雖然酒店新淨及房間整潔，惟服務台的營業時間是上午9時至下午6時，營業以外時間要自行處理入住及退房，覺得不便，而且車位不足，晚上要在昏暗環境下尋找車位。此外，房間包早餐，店方亦沒有指示到哪間餐進食，要自行摸索。現時很多酒店都借環保之名而不會每日清潔房間，這間酒店亦是，入住兩晚，連浴巾等都沒有補給。
Stayed 2 nights in Aug 2024

10/10 Excellent

Fang Yu

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
很棒
整體非常讚！ 唯一要注意的是櫃檯人員服務時間，超過時間以後無法進大門比較麻煩
Stayed 2 nights in Jul 2024

8/10 Good

Kazuyuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本にいながら外国の施設に泊まっているような感覚で、加えて外国人の利用も多く北海道の観光状況の変化を実感できる。
Stayed 1 night in Jul 2024