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Hotel Säntispark

4.0 star property

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Photo gallery for Hotel Säntispark

Indoor pool
Sports facility
Deluxe Double Room with Balcony | Premium bedding, down duvets, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Wiesenbachstrasse 5, Gaiserwald, SG, 9030
  • Freizeit Santispark
    ‪4 min walk‬
  • Kybunpark
    ‪3 min drive‬
  • Abbey Library of Saint Gall
    ‪12 min drive‬
  • Friedrichshafen (FDH-Friedrichshafen - Lake Constance)
    ‪59 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, in-room safe, desk

Classic Double Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Twin Room

Premium bedding, down duvets, in-room safe, desk

Comfort Twin Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Suite

Comfort Suite | Premium bedding, down duvets, in-room safe, desk

Comfort Suite

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Lifestyle Double Room with Balcony

Balcony

Lifestyle Double Room with Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, desk

Family Room

  • Sleeps 6
  • 2 Large Single Beds, 2 Single Sofa Beds and 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room with Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, down duvets, in-room safe, desk

Comfort Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Lifestyle Junior Suite with Balcony

Lifestyle Junior Suite with Balcony | Premium bedding, down duvets, in-room safe, desk

Lifestyle Junior Suite with Balcony

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Säntispark

Family-friendly hotel connected to the convention centre in Gaiserwald with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has free water park access and a fitness centre. Wired Internet in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a lazy river are on-site.
Hotel Säntispark offers 136 accommodations with washers/dryers and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor tennis courts, an indoor tennis court and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials.
With your stay at Hotel Säntispark, you're connected to the convention centre and just a quick walk from Freizeit Santispark. Enjoy features like free wired Internet, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • Enjoy international cuisine while dining at Schnabelweid
  • Buffet breakfast served weekdays for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the free water park with a lazy river
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and a steam room
  • Just a 3-minute drive from Kybunpark and 8 minutes from Red Square
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Säntispark offers its guests a complimentary water park, 2 hot tubs, outdoor tennis courts, and an indoor tennis court. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6857 square feet (637 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the family-friendly Hotel Säntispark. Parking is available for a fee.

This 4-star Gaiserwald hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10 AM.
Schnabelweid – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 1 per hour)
  • Return airport shuttle (surcharge)
  • Parking on site (CHF 15 per day; includes in/out privileges)
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 25 for adults and CHF 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Schnabelweid

Things to do

  • 2 hot tubs
  • 4 outdoor tennis courts
  • Billiards/pool table
  • Children's club
  • Free water park
  • Gym
  • Indoor tennis court
  • Lazy river
  • Mini golf
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free water park access
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,857 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25.00 for adults and from CHF 17.00 for children
  • Self-parking fee: CHF 15 per day (in/out privileges)
  • Nearby parking fee: CHF 1.00 per hour
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Crib (infant bed) fee: CHF 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Santispark
Hotel Santispark Gaiserwald
Santispark
Santispark Gaiserwald
Hotel Säntispark Gaiserwald
Hotel Säntispark
Säntispark Gaiserwald
Hotel Säntispark Hotel
Hotel Säntispark Gaiserwald
Hotel Säntispark Hotel Gaiserwald

Hotel Säntispark Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 137 reviews
Rating 8 - Good. 34 out of 137 reviews
Rating 6 - Okay. 5 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kawa

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The receptionist and front desk were very nice and friendly. The pool was very attractive. The suite was big but no concept. The balcony looks over dirty top roof. We asked the front desk to change the room but no response. Modern but boring with exception of bottle of water nothing else. It was a bad option for a hotel and faraway from the center.
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The comfort room was big enough for 2 adults and 2 kids (with bunk beds). The breakfast and food (in general) at the main restaurant is very good. Also, there is a kids room near the restaurant where kids can play. The Waterpark is just across the street from the hotel, so this is also very convenient.
Stayed 4 nights in Jul 2024

10/10 Excellent

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT hotel
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Planning a water park visit? it’s your pick!
We were looking to visit the Appenzell/St. Gallen region, combined with a visit at the Säntispark for the kids. Couldn’t pick a better place - the water park entrance is included in the room price and you get your bracelets at the hotel - no line up! Great breakfast and great service.
Stayed 2 nights in Sep 2020

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Jens viggo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back seat break
Driving through Switzerland gave the kids a welcome back seat break in waterland
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, small rooms!
Great location, friendly and helpful staff. Very small rooms with a glass door to the bathroom giving very little privacy. I would stay here again though
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like having to pay 15 SF for parking inside or out
Stayed 1 night in Jul 2019

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Visited for three days on business and had a very pleasant stay. I did not take advantage of the free access to the water park next door but my colleague did and was very impressed. I ate at both restaurants and particularly enjoyed the Italian, but most of us found the food at the Swiss restaurant to be a little too salty (which I have subsequently read on other reviews). Will definitely be back to the Santispark.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
We had a very pleasant stay at Santispark. The location is very close to the highway and so it is rather convenient. The rooms are spacious and comfortable and the staff members are helpful. There are also two very nice restaurants in the hotel.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing & Quite
For the price paid , the hotel is perfect in every aspect. The location is very quite and relaxing, surrounded by green hills and golf playground, there is excellent spa and gym facilities, the staff speak good english and are helpful with recommendation and provide free discount card for attractions in the region. The only small minor issue is no A/C in the room but during our stay that was not problem because the weather was perfect.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Didier

Stayed 2 nights in Oct 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr schön und entspannend. Besonders hervorheben möchte ich das sehr freundliche und hilfsbereite Personal der Rezeption
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyne

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in St. Gallen and Waterpark
It was a lovely stay and if you want to join the waterpark this is a must stay! The entre to the park was included in the price and that was used alot! Breakfast was nice - but could use an upgrade on some of the elements to choose from. The restuarant was amazing - the bar was perfect for beer. Limited selection on cocktails but a nice staff. Close to many things in Sankt Gallen. Will recommend!
Stayed 5 nights in Jul 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut gewesen: sauber, freundliches Peronal, ruhig. Minus: miserables WLAN-Empfang, ständig abgebrochen. Gut, dass ein benachbartes Einkaufszentrum ein super schnelles und v.a. Stabiles WLAN anbietet.
Stayed 2 nights in Jul 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pitstop med gode muligheder
Havde 2 overnatninger, hurtig check-in og adgang til p-kælderen. De stiller badehåndklæder til rådighed, og gratis adgang til badelandet ved siden af, hvor der ligeledes er mulighed for at nyde aftensmad, en is eller indkøbsmulighed. Vi spiste den ene aften på hotellet restaurant, rigtig godt, men dyrt. Men sådan er det med alt - højt prisniveau. Eneste minus, sovesofaen var ikke optimal, sov dårlig i den. Matcher ikke det gode hotel i øvrigt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anita Renate

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns sehr gut gefallen
Stayed 2 nights in Jul 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Kurzurlaub mit Diskussionen und kleines Zimmer!!
Wir kamen an und freuten uns auf denn kurzurlaub mit denn Kindern! Habe extra ein mehrbett Zimmer gebucht für 4 Pers. Es war dann nur 1 kleines doppelbett und ein schmales Bettsofa für 1 Person da, was viel zu Hart war! Ich gieng nochmals zur Reception und fragte nach, warum wir nicht das mehrbett zimmer bekommen wie gebucht! Für 4 Pers. Dann hiess es das würden Sie gerne frei halten für eine grössere Familie, wir sollen doch einfach für das 1 jährige ein Baby bett *mit aufpreis* nehmen! Ich verstand das ganze nicht, weill ich habe ja mehrbett zimmer mit doppelbett und 1 kajüten bezahlt.... am liebsten wären wir wieder gegangen, ca gesamt zeit von 30min diskussion! Wir reisen sehr viel und hatten noch nie so eine hin und heer! Dann im Zimmer riechte es stark wie nicht gelüftet!! Bett anzüge waren nähte defekt und bettlacken verschmiert!.... *habe Fotos* soo schade!! Auch kein entgegenkommen! Frühstück für dieses teure zimmer auch nicht dabei! Sehr schade!! Hätte ein entgegenkommen erwartet... auch die höfflichkeit des Herren an der Reception! Genervt hat mich auch, alls der jüngere behauptete, *ja sie haben ja sowieso das günstigste zimmer.....* NEIN HATTEN WIR GENAU NICHT!!! hatte ihm meine Buchung und die zimmer auf ihren Hompage gezeigt! Dann sagt er so: *ach jaa doch nicht das günstigste, aber es ist ja jetzt bezahlt!...* ich dachte; *super, alles andere als erholung und auzeit! Wäre lieber zur Arbeit gegangen! NIEMEHR... SEHR ENTTÄUSCHT!!
Stayed 1 night in Jul 2024