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Best Western Galena Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels
Indoor pool, outdoor pool, pool loungers
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Grant Home
    8 min walk
  • Washburne House Historic Site
    11 min walk
  • Grant Park
    14 min walk
  • Dubuque, IA (DBQ-Dubuque Regional)
    30 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and 24-hour fitness centre
An indoor pool, an outdoor pool and a 24-hour fitness centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Galena Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Grant Home. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Grant Home and Washburne House Historic Site
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
Guests are served a free full breakfast daily from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1041 reviews" "
Rating 8 - Good. 318 out of 1041 reviews" "
Rating 6 - Okay. 97 out of 1041 reviews" "
Rating 4 - Poor. 58 out of 1041 reviews" "
Rating 2 - Terrible. 31 out of 1041 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by very friendly staff at the front desk,my room was clean and very spacious loved the whirlpool bath the pool and hot tub area was very relaxing breakfast in the morning was good was hoping for biscuits and gravy but oh well I
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with family
Quiet property near Galena.
Stayed 1 night in Aug 2024

10/10 Excellent

Brindell M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price. Clean and friendly staff. Great breakfast! Will definitely stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hot tub in the room.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
One and done
Outlet on lamp broken, pillows were uncomfortable, shower pressure was excellent but slow drain. Breakfast was a no!
Stayed 2 nights in Aug 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crystal cave suite is amazing. Hot tub, sauna, and an awesome shower in the room. Perfect for a romantic getaway!
Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the front desk was great! He was very friendly, funny, and accommodating. He offered me Best Western rewards which I have not been offered before; he also asked if everything was going okay when we passed through the lobby. The pool was nice (the indoor/outdoor passing was fun for us), the breakfast was plentiful,and the honeymoon suite was quite cozy! The two queen room my family was in was a good size and very cozy as well! Nice hotel in a cute little town!
Stayed 2 nights in Jul 2024

10/10 Excellent

Angeline

Stayed 1 night in Jun 2024

6/10 Okay

ghassan, burr ridge

Travelled with family and small children
Liked: Staff & service
Advertised Pics dont match when you see it personally. Poorly maintained and lobby for seating Overrated and not worth the money
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for over a decade. By far the best hotel option in Elgin for whatever my needs are. Hubby and I don't bother looking at other places.
Stayed 1 night in May 2024

10/10 Excellent

Renate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best-kept Secret in Galena
I had booked 2 rooms, 1 for our adult children and 1 for my husband and me, and both had the cabin-theme. We truly enjoyed our time, we had a little balcony. Sumit checked us in, and he was very friendly and helpful. We will definitely stay there again when we travel to Galena!
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galena
The check-in person was very friendly and really made checking in fun. It’s nice to deal with people who really seem to like their job!
Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Pranil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great staff. Very accommodating. In the perfect location close to downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean suites. Friendly staff. Good breakfast included. Nice, safe area.
Stayed 1 night in Apr 2024

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled terrible. There was a potato chip in the blanket when we arrived and a brown streak on another blanket. Towels were dingy. Shower curtain moldy at the bottom. Dusty webs on the ceiling. Flickering lights in the bathroom. Dirty and dusty indoor/outdoor furniture. Not enough hot food at breakfast for all hotel guests. Pool and hot tub area dark and depressing. Yellow ring around hot tub. Dirty, weed-filled parking lot strewn with litter. Reasonably friendly staff. View from balcony would’ve been nice if grounds weren’t littered with pop cans and cigarette butts.
Stayed 3 nights in Jul 2024