We did not stay due to Bed Bugs! Beach Box refused to refund our money! Beach Box refused to admit that there were Bed Bugs despite irrefutable photographic evidence. Evidence of live bed bugs was provided with time, date, and location stamped photos. As of this writing, VRBO has not refunded my money. Beach Box Property Manager lied to VRBO and said he was working with us. He is not! He said we lied about the Bed Bugs, he is lying. We have nothing to gain by lying, we had to find a hotel for 9 people after driving over 13 hours to get to Galveston. We had really looked forward to a couple of relaxing days at the house before we went on our cruise. We provided proof but Beach Box ignored the proof and attacked us and said we have to be a licensed professional to recognize a Bed Bug. Anyone with a phone, IPad or computer can look up pictures of Bed Bugs. Read the Beach Box reviews on Yelp! VRBO should kick Beach Box off of their site! I wish that this site would allow me to include the photos. We have multiple photos that have blood dripping stains on the mattresses and bedding in several bedrooms. The bathtub in one room had a very healthy, well-fed Bed Bug in the tub and the caulk of the tub is covered in mold. Beware of Beach Box properties, as soon as they got our money, they ghosted us! Bed Bugs are parasites, they can hitch a ride in your purse, your luggage, your clothes, and then go home with you.