Imperial Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Hotel

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
View from property
Reception
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Eyre Square, Galway, Galway
  • Shop Street
    1 min walk
  • Eyre Square
    2 min walk
  • St. Nicholas' Collegiate Church
    4 min walk
  • Galway (GWY)
    20 min drive

Room options

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Imperial Hotel

Galway hotel in Galway City Centre with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is not available.
Imperial Hotel offers 80 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels.

This Galway hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Imperial Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Shop Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Shop Street and The Fountain
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Imperial Hotel.

This 3-star Galway hotel is smoke free.

Bar and Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day); discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 17 May 2024 to 31 August 2024 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Imperial Galway
Imperial Hotel Galway
Imperial Hotel Hotel
Imperial Hotel Galway
Imperial Hotel Hotel Galway

Imperial Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1002 reviews" "
Rating 8 - Good. 440 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good but triple check late checkout request
Lovely lady on reception checked us in and the the room was ready about 20 minutes ahead of check-in time and it smelled so fresh and clean and asked to ensure that late checkout was noted .. but unfortunately when booking and paying for late checkout doesn't always go to plan. On last 2 occasions lack of communication has resulted in either calls from reception or knocks on door from house keeping..this needs to improve...
Stayed 1 night in Aug 2024

8/10 Good

Jantje

Proximity to Galway
Stayed 1 night in Aug 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the 3 hotels we stayed at around Eyre Square, my daughter and I agreed that this was our favorite. It’s quite large inside with a restaurant and a bar. Our room was a good size, very clean, and very comfortable. The location is right off the square and just around the corner from Shop Street. Super easy to get around and explore—a perfect central location. It’s close to the bus station, train station and a nice walk to the Aran Island Ferries. We loved it. The restaurant food, was fine, lots of variety, but not my favorite soda bread there. But there are tons of places and pubs right around that area to choose from.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable hotel in a great location with amazing staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right on Eyre Square and close to all city sights, as well as rail and bus stations; quiet room with good temperature control; would stay here again!
Stayed 3 nights in Jul 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Isabelle

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Shaun

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
We were traveling with friends and on the second day we were there we traveled out of town to see sights. Our friends received a call that their room flooded out from a broken pipe above them and they needed to return immediately. Our day was completely ruined as was their luggage and clothing with water and sheet rock. Hotels answer was to give a free dinner and try to wash clothing, nothing else, not even a free night, what a joke. Also to park our car we had to walk back to hotel, a 15 minute walk on some dirty streets!
Stayed 2 nights in Jul 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Stayed 1 night in Jun 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in May 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

liam

Stayed 1 night in Apr 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked last minute, were surprised by how good it all was... excellent location for Galway town center, right on the plaza. Large rooms, off site parking in structure with a discount.
Stayed 1 night in Apr 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location in city center. Parking is in Hynes Car Park a 7 minute walk to hotel. Discount given for hotel guests of 10 euros per 24 hours. Lifts were out of service during our visit but the staff was more than accommodating to help transport luggage to rooms if needed.
Stayed 1 night in Mar 2024

8/10 Good

Seamus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jan 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Gaetano

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Barry

Stayed 1 night in Jan 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Maps & directions need updating
Overall, the stay was great. The staff were helpful, communicative, and friendly. The rates were reasonable. The location was the best thing about this hotel. Visiting during the Christmas holidays, the parking was a major issue. We knew to expect off-site parking, but the directions to the parking were nonexistent on the website and Google Maps (and Apple Maps) led us down a wrong turn, then a closed street, and then to a parking site that was triple the cost and at least triple the distance from the hotel. The hotel staff were friendly and encouraged us to a closer, cheaper location but the trouble we had navigating to the parking made us want to leave the car where it was for our stay. Water pressure was low, and the noise level was high, but those were the few issues we had. The breakfast was wonderful, and our overall experience was positive.
Stayed 1 night in Dec 2023

10/10 Excellent

Carmel

Stayed 1 night in Jan 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family short break
Great location and really friendly and helpful staff. Would definitely stay again.
Stayed 1 night in Jan 2024