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Hotel Marco Polo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marco Polo

Lake
View from property
Terrace/patio
Lobby
Quadruple Room | In-room safe, desk, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Via dei Cipressi, Garda, VR, 37016
  • Al Corno Beach
    7 min walk
  • Ristorante Pizzeria Al Porto
    14 min walk
  • Domegliara-Sant'Ambrogio Station
    35 min drive
  • Verona (VRN-Valerio Catullo)
    49 min drive

Room options

View all photos for Single Room

Single Room | In-room safe, desk, bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Room

Economy Room | In-room safe, desk, bed sheets

Economy Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, bed sheets

Standard Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, bed sheets

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Exterior

Le Terrazze Sul Lago Residence & Hotel

Pool
Pet-friendly
Kids pool
Parking included
4.2 out of 5, Very good, (419)
The price is CHF 88
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Le Terrazze Sul Lago Residence & Hotel

About this property

Hotel Marco Polo

Lakefront hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and an outdoor tennis court are on-site.
Hotel Marco Polo offers 127 accommodations with a safe and a hairdryer. Televisions come with digital channels. Bathrooms include baths or showers and bidets. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Marco Polo, you're just a quick walk from Al Corno Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes an outdoor tennis court and a playground
  • 7 minutes on foot from Al Corno Beach and a 2-minute drive from Baia delle Sirene Park
As a guest of Hotel Marco Polo, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and a garden are also featured at Hotel Marco Polo. Limited free parking is available on a first-come, first-served basis.

This 3-star Garda hotel is smoke free.

Guests are served a free buffet breakfast.
Hotel Marco Polo has a restaurant serving breakfast, lunch and dinner.

Languages

English, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property’s Half Board rate plans exclude beverages.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Marco Polo Garda
Marco Polo Garda
Hotel Marco Polo Garda, Lake Garda
Marco Polo Hotel Garda
Hotel Marco Polo Hotel
Hotel Marco Polo Garda
Hotel Marco Polo Hotel Garda

Hotel Marco Polo Reviews

Reviews

6.2
Rating 10 - Excellent. 15 out of 187 reviews" "
Rating 8 - Good. 57 out of 187 reviews" "
Rating 6 - Okay. 59 out of 187 reviews" "
Rating 4 - Poor. 39 out of 187 reviews" "
Rating 2 - Terrible. 17 out of 187 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Xiaojia

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Ellen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel but good dinner and nice pools
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pools were very good, rooms were very clean but dated
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Wont come back
It was middle of summer when we where staying and they had no air con or fan for our room. It was very uncomfortable.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so nice as it looked when we booked
Got there and we where very disappointed with rooms. Smells, very small, and seriously needs a renovation. No view,just concrete blocks in front of us. We booked also 10 weeks before.

10/10 Excellent

Charles, San Clemente, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace & Quiet
Happened to find this while driving to our next destination. This resort is just past an area very crowded. So practice a little patience getting there and you won't be disappointed!

6/10 Okay

simon, england

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel on a hill
Friendly helpful staff, a bit dated. 2 problems/issues - the hill up from the road was a killer to walk up after an evening out in town & our south facing room had no air-con so was always much too hot for comfort. - small issues though when you consider closeness to town & the beauty of the surroundings

6/10 Okay

richard l.

Liked: Cleanliness, staff & service
Ok family trip
Hotel good,food good,+amenities for family's locations ok but car is a must hotel is at the top of steep hill. View's over lake fantastic,apart from steep hill our stay was very pleasant.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Potentially a good hotel much in need of updating
Booked this hotel so that I could be near mother at another hotel, however had to be really fit as the drive is incredibly steep and a long trek to Garda lakeside. Bit spooky at night as lack of lighting on the drive. Hotel was geared towards Germans, all info and excursions written in German and even the TV channels were in German apart from one Italian replaying dubbed American series. Hotel was in a good setting with potential to be really lovely but was tired and in serious need of an update. My sheet had a hole in it, although clean. Staff were fairly friendly and helpful. Booked on B & B basis and missed it a couple of times as it was from 7.30 - 9.30 am. but hey no big deal. Felt really anonymous. Shared the swimming pool with ducks and the odd feathers.

6/10 Okay

Julie, Surrey UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful views
We first went to this hotel about 13 yrs ago, it was a little tired then but the views are amazing. I was very concerned after booking again this year and reading the reviews but we were pleasantly surprised. The hotel itself is dated but we were allocated on of the buildings outside the main hotel. The room was a basic with no view but the cleaners work hard to keep this hotel clean and tidy. There are 2 pools the higher one, shared with the adjacent chalet park is beautiful and next to the hotel/park pizzeria, which serves excellent food and takeaway pizza and has an amazing view over the lake. I think we were probably the only English people in the hotel mostly German etc...Breakfast is ok, nothing great but a good choice overall although seating is a little difficult as most tables are reserved for a big German tour company, the staff in the restaurant are less than cheerful at finding you somewhere to sit. Its all very badly organised but a small issue really. The hotel is up a steep hill, hence the view. Boats are easily used like buses on the lake making it all easily accessible although not cheap. Overall a enjoyable stay.

4/10 Poor

Steve, Guernsey C.I.

Liked: Cleanliness
Disliked: Staff & service, room comfort
Would have thought two star, dis appionting
Breakfast system was terrible, suspect because we were only B & B. We were shunned at breakfast.

4/10 Poor

eldad, uk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
just ok
Room was not clean and very minimal. It could be useful to have a kattel in the room. The towels were minimal and the bathroom where wet all time. I thing it was not worth the money.

8/10 Good

Verified traveller

Liked: Cleanliness
Had a wonderful stay
We loved it..the pool is massive and the views are spectacular. We just expected to have a varied breakfast as it was identical every single day. It is located about 20 minutes away from centre (on foot) so if you don't plan to drive there is quite a distance everyday.

2/10 Terrible

Jay, BIRMINGHAM

Disliked: Staff & service, property conditions & facilities, room comfort
BAD EXPERIENCE
I WOULD NOT RECOMMEND THIS HOTEL AT ALL. RECEPTION STAFF NOT EASY TO GET HOLD OF. YOU END UP WAITING THERE A LONG TIME TO BE SEEN TO. AS WE WENT IN OCTOBER THE NIGHTS WRE COLD DID NOT HAVE YOUR OWN HEATING SYSTEM SO WERE COLD UNTIL THE HOTEL PUT THE HEATING ON. AT BREAKFAST FOOD WAS NOT COVERED SO HAD FLYS SITTING ON THE FOOD NOT PLEASENT AT ALL. ENDED UP EATING FOOD THAT WAS PACKAGED THEREFORE ON FLY'S ON THERE. THE ENTERANCE FOR THE HOTEL WAS NOT LIT UP SO COULD GET LOST AS THE HOTEL IS ABOUT 5-8 MIN INCLINE FROM THE MAIN ROAD. THE HOTEL ITSELF IS ON A HILL SO BEST FOR CAR DRIVERS. WOULD GO TO GRADA AGAIN BUT NOT THAT HOTEL. WOULD NOT EVEN GIVE IT A ONE STAR IN MY EXPERIENCE

8/10 Good

Louie, Motherwell

Liked: Cleanliness, staff & service, room comfort
A reasonable hotel not as bad as some reviews say
almost cancelled this hotel after reading the reviews. I and a retired engineer aged 80+ arrived on monday 14/09/09. The climb to the hotel was nothing like a heart attack inducing slope. Once the layout understood it was possible to miss last part using paths through grounds and the lift. Hotel could do with refurbishment. Rooms were comfortable and clean. Food was more trattoria than restaurant but the pasta was well prepared, al dente as it should be and sauces good. some complained about only one set of cutlery but this is common in continental eating places. I also do it with guests when I have a 4/5 course meal as I dont have enough cutlery for one set for each course! Staff helpful and friendly but one had to ask rather than information being volunteered. Location a bit far from town but the walk could be via the lakefront most of the way. No 27 bus stop close by on the main road handy for trips. Restaurant seats about 300 folk in each of 2 sittings and evening meal choice can be made the day before or in the morning. We were B&B but ate in the hotel during stay. Salad buffet, 1st course two pasta choices or soup, main course meat/fish/vegetarian, dessert with two or three choices. Grounds nice pools nice but a bit cold at the time of our visit. Some of the shabbiness of the hotel was caused by guests eg scoring of inside of lift doors.

6/10 Okay

Claire, London

Liked: Staff & service
Disliked: Room comfort
Amazing pool area, average hotel
I read a lot of reviews of this hotel before visiting and was a bit wary as some were quite scathing. Overall, I found the Marco Polo to be quie satisfactory for a 3 star hotel. The pool areas were both fantastic and the pizzeria bar was great with a nice menu. Our room, unfortunately, was situated directly above the bar which meant we had music playing into our room until late every night and we had to have the windows open as the hotel has no air-conditioning! This would be my main complaint. Also, the hotel is situated up a steep hill which requires a general level of fitness to climb and the sign-posting for the hotel is quite poor. Once you're up the hill though the location is great, beautiful views and a decent complex. The hotel met with my expectations and in some ways was nicer than I'd thought, after reading the terrible reviews. I would recommend staying here to other visitors but be realistic about what you're hoping for.

6/10 Okay

R, Glasgow

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Would look at other hotels before going back
Everything was ok, just a bit tired looking. The hotel could do with a facelift. The breakfast was designed for the many German guests and wasn't ideal for the UK tastebuds! That said it was clean, the staff were helpful and we were there to see Lake Garda which we did - could have been worse.

8/10 Good

Kristof

Disliked: Property conditions & facilities
Dit hotel heeft dringend een grote upgrade nodig!! Ontbijt kon ook beter!
Stayed 1 night in Sep 2024

8/10 Good

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint kun hårdt at komme op af bakken
Stayed 6 nights in Sep 2024

6/10 Okay

julien

Travelled with family
Disliked: Property conditions & facilities, room comfort
Suffisant pour une nuit étape
Fidèle aux descriptions faites par les voyageurs qui y ont séjourné. Année 80! En dehors de l’hôtel les piscines sont très bien, vues incroyables sur le lac. C’était sûrement un endroit de tout premier choix il y a quelques décennies. Pas de climatisation!
Stayed 1 night in Aug 2024

10/10 Excellent

Esther

Stayed 2 nights in Aug 2024

6/10 Okay

Maurizio

Travelled with family
Stayed 3 nights in Aug 2024

8/10 Good

Manfred

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Die Lage mit Aussicht über den Gardasee ist wunderschön! Es müsste in das Hotel dringend investiert werden! Die Sanitäranlagen sind veraltet (aber sauber), im Pool fehlen Fliesen und viele Pflastersteine stehen in den Außenanlagen hoch. Nichtsdestotrotz würden wir wieder kommen!
Stayed 3 nights in Jul 2024

8/10 Good

Helle

Travelled with family
Liked: Cleanliness, staff & service
Hotellet ligger godt og i gåafstand fra en dejlig “sø-strand”. Det er noget slidt men Ok. Personalet er yderst flinke og hjælpsomme. Der er ingen wifi på værelserne og der er ingen aircondition - hvilket var er problem for os, da der var meget varmt.
Stayed 2 nights in Jul 2024

8/10 Good

Gerhard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Personal freundlich und hilfsbereit! Ich komme gerne wieder
Stayed 1 night in Jul 2024