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Clarion Pointe Downtown Gatlinburg

2.5 star property

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Photo gallery for Clarion Pointe Downtown Gatlinburg

Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Lobby
Seasonal outdoor pool, open 9:30 AM to 10:00 PM, pool umbrellas
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
200 East Parkway, Gatlinburg, TN, 37738
  • Anakeesta
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Pointe Downtown Gatlinburg

Hotel with free breakfast, a short walk to Ripley's Aquarium of the Smokies
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site. Housekeeping is available on request.
Clarion Pointe Downtown Gatlinburg offers 96 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and blackout curtains. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Clarion Pointe Downtown Gatlinburg's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Anakeesta and 6 minutes on foot from Ripley's Aquarium of the Smokies
Clarion Pointe Downtown Gatlinburg offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Clarion Pointe Downtown Gatlinburg.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:30 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Gatlinburg Downtown
Howard Johnson Inn Gatlinburg Downtown
Howard Johnson Gatlinburg
Howard Johnson Hotel Gatlinburg
Park View Inn Gatlinburg
Park View Gatlinburg
Clarion Inn
Clarion Pointe Gatlinburg
Clarion Inn Downtown Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel
Clarion Pointe Downtown Gatlinburg Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel Gatlinburg

Clarion Pointe Downtown Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 215 out of 829 reviews
Rating 8 - Good. 203 out of 829 reviews
Rating 6 - Okay. 165 out of 829 reviews
Rating 4 - Poor. 130 out of 829 reviews
Rating 2 - Terrible. 116 out of 829 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. We opened the front door, and there was a huge mountain with a beautiful forest of pine trees. planning our next trip to my coworkers and family about Clarion Point.
Stayed 2 nights in Nov 2024

8/10 Good

Jerry

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Floor was dirty, hair in bathroom, ceiling tiles was half way off in some spots in bathroom also in my friends room ceiling tiles was out and the shower head was taped on and floor was dirty as well
Stayed 3 nights in Nov 2024

8/10 Good

Carl

Travelled with family
Liked: Amenities, property conditions & facilities
Great location within walking distance of main strip.
Stayed 4 nights in Nov 2024

6/10 Okay

Brittney

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good but there is construction going on across the street thats an eye sore. The rooms are old and out dated and are musty smelling. The worst part was the bathroom. There was cordboard between the door and the wall as a hinge, the shower from the room above was leaking water through the ceiling into our tub . I definitely will not be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Yomayra

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good folks!
Stayed 2 nights in Nov 2024

10/10 Excellent

Britney

Travelled with family, Travelled with partner
Perfect morning view. Would stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Stayed 2 nights in Oct 2024

8/10 Good

Darshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice spot. The room is small but comfy and clean
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good location to access Gatlinburg
During chek-in, nobody told us the room service is based on request.
Stayed 4 nights in Oct 2024

8/10 Good

Edgar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Evething was great. I will come back.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
Good if you just need a place to sleep.
The room was spacious, but had a musty smell to it. I had to buy Febreze to get rid of the smell. The toilet moved when you sat on it and the bathroom floor hadn't been mopped. Housekeeping is only available upon request. There was a closet to hang clothes, but not a dresser. The continental breakfast was the usual fare. It was within walking distance to the attractions, so that was nice.
Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No bath. No where to Hang things in the bathroom. Towel bar fell off. Hair on the bathroom floor, not ours. Mold on the ceiling in the bathroom
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very accommodating. Great location, in walking distance from everything. Room was clean and comfortable. Will be back!
Stayed 2 nights in Oct 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is fine, but in a little rough condition
Stayed 1 night in Oct 2024

2/10 Terrible

AGNALDO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful but the hotel in general is horrible. At check in they put us in a room that smelled of mold, impossible to stay in. We asked to change and the guy at the reception promptly moved us to another room, it didn't have a strong smell but the cleanliness was lacking. Dusty baseboards, dirty grout like mold, poor lighting, dirty doors, walls with holes, in short, I don't recommend it.
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Disliked: Cleanliness
Sad
Mold In refrigerator, air conditioner a window. Pool was not clean, floors were dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
The room looked like it was remodeled updated
Stayed 2 nights in Oct 2024

8/10 Good

Sarah E

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to sites
Stayed 3 nights in Sep 2024

8/10 Good

orenthia

Stayed 3 nights in Aug 2024

10/10 Excellent

Duny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche estuvo bien
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Travelled with family
Liked: Staff & service
There for family reunion. Room was clean. They could have finished the wall repair with paint. Shower curtain too short so water went all over the floor. Did have hot water so no complaint on that. NOT ENOUGH PARKING when hotel is busy. Had to park in road beside hotel with two other cars. Breakfast was good.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mohdiftekhar Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Loq security, no housekeeping
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Comfortable bed. Checking in was good. Walking distance to shopping and attractions. Good breakfast items. Cons: vending machine had warm pop. And when trying to check out there was absolutely no one around. At front desk, in the breakfast area. No one. Was hesitant to leave my key in their so called drop box,which was a little basket.
Stayed 2 nights in Aug 2024