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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
In-room safe, desk, iron/ironing board, free cots/infant beds
Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Gatlinburg Downtown

Hotel with an indoor pool, a short walk to Gatlinburg Space Needle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Courtyard by Marriott Gatlinburg Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Gatlinburg Convention Center and 13 minutes on foot from Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Tennis

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Self-parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alysonn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, staff was friendly, and hotel was clean.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Very busy area. Hotel was clean and beds were comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Anjaneyaprasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Property conditions & facilities
Great place to stay in Gatlinburg. Close to great restaurants within walking distance. The staff are super friendly and the lobby smells wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Daisyri

Liked: Cleanliness
Nice place just the bistro expensive for 2 egg
Stayed 1 night in Feb 2025

8/10 Good

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very Clean hotel, convenient to the convention center and downtown. Limited food for a courtyard, but friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

montell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I only had one complaint…….. sadly no complementary breakfast 🥺 but other than that great place will be booking again ❤️
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 3 nights in Jan 2025

10/10 Excellent

Elddys, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very professional services. Clean and perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gatlinburg Excursion

The accommodations and staff were exceptional! I am excited for my next stay at this property and other properties.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen, Greensboro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My daughter danced at the convention center and this was the perfect hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, terrible showers, the lobby is a lawless land of mayhem.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Dec 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a great hotel! Our only issue was the day shift front desk person. Both she and the morning coffee person were very rude. So, if you don’t care that much about southern hospitality, then I say you can’t go wrong with this property!
Stayed 6 nights in Dec 2024

8/10 Good

Vesta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel, Service could improve.

Hotel smelled amazing when you walked into the lobby. The Lobby was very inviting and clean. The room was nice. I enjoyed the balcony and its location for the views. My only issue was room service. We did not have a housekeeper come to our room by noon. My father was in the room all day. We did not have any clean towels for showering. I had seen Housekeeping in our hallway cleaning rooms late morning. I went to the front desk to ask for Housekeeping to bring us clean towels. She seemed bothered by my asking. She told me Housekeeping was still cleaning rooms until 3pm and if they don't come to my room to let the desk know. On my way back to my room, there as a Housekeeper on my floor. I asked her if she had any clean towls n her cart that I could have. I don’t believe she understood me or spoke. She just stared at me and pointed to room numbers on a clipboard. I pointed to my room. She got out her phone and dialed a number and placed it on speaker phone and handed me her phone. I thought this was weird. I explained to the lady on the phone that I just wanted towels. She spike very little english. Not really sure what she said, and out of frustration I just said ok and walked away. It was later that evening someone knocked on our room door and gave us towels. I didn’t think it should have been such an ordeal to get towels to shower.
Stayed 3 nights in Dec 2024

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean property and all the attractions within the downtown area is close by. The front desk staff wasn't very pleasant and friendly and that impacted my overall experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with family
Average across the board. Nothing stands out in either direction. We had really loud people next door on both nights and the walls did little to dampen the noise. Good location but that’s about it.
Stayed 2 nights in Dec 2024

10/10 Excellent

yadit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024