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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | View from room
Terrace/patio
Front of property – evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • Chicken Hut
    3 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 903 out of 1654 reviews" "
Rating 8 - Good. 498 out of 1654 reviews" "
Rating 6 - Okay. 176 out of 1654 reviews" "
Rating 4 - Poor. 54 out of 1654 reviews" "
Rating 2 - Terrible. 23 out of 1654 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very confusing to check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. Only complaint is the wait for the elevator and lack of be ventilation in the elevators.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities
We really enjoyed this hotel. It wasn’t always quiet but generally doors quit slamming before 10:00 The reason for 4 stars was the breakfast provided. While I’m glad to get some juice and coffee it’s the same as most. This hotel is so nice I guess I expected a little more. The other reason may or may not bother you but it did my party a little bit. The hotel uses key cards which is fine but there’s no security to get to any of the hotel floors. It would be nice to have the doors and or elevator have more security to only let in patrons who have a key card. Pillows, linens and mattresses were good. A little general maintenance here and there (tile was cracked around the shower). But all in all this hotel was better than most.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth, Rocky Point

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this hotel and I'd definitely stay again. The pool area is amazing and relaxing. Is was walking distance to the parkway which made it convenient for shopping, activities and dining.
Stayed 5 nights in Sep 2024

10/10 Excellent

pam, Clinton township

Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, off the main road, covered parking. Provided wildlife entertainment-black bear on the property.
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location! Everything is in walking distance!
Stayed 4 nights in Sep 2024

10/10 Excellent

Madilyn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

ROBERTO

people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and the room itself. It was so convenient being right next to parkway we literally walked everywhere we went unless we went to pigeon forge!
Stayed 3 nights in Aug 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

jenious

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Caitlin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except the bathroom is super small and the tub was leaking
Stayed 5 nights in Sep 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and so close to everything! It was nice not have to pay to park everyday and everything was in walking distance. The river was beautiful and you could see the fish in the nice clear water. The breakfast was a plus and the stay was very friendly and helpful. We celebrated our anniversary and the staff left two champagne glasses and a card in our room for us!! The only thing that I would change is that the air conditioner was a little loud. Other than that, no complaints! We really enjoyed our stay and would stay here again in a heartbeat!!
Stayed 3 nights in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Sep 2024

8/10 Good

deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Fav, but needs some tweaks!
We love the creekside view, with balcony rooms. It’s a quick convenient walk to the Main Street. The hot breakfast and the staff that run it are awesome. The maid staff and workers that you meet in the halls are all extremely nice. The cons are the desk staff. They aren’t rude but they aren’t welcoming. They need the other staff to show them how to step up their game. One of the hot tubs was broken or entire visit, so they other one was over crowded and people staying in it. We waited an hour sitting outside around the fire (which is really nice) and then said forget it. The beds are set on metal frames that over the years have become squeaky and clankety. It is still one of our favorite places to stay, because the good things exceed the bad.
Stayed 2 nights in Sep 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service
Elevators are slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife stayed for 2 nights. The staff was extremely nice. The room was clean. The bed was was very comfortable. We loved that it was walking distance to shops and food. The continental breakfast was great with a good variety of food. Definitely going to stay next time we visit.
Stayed 2 nights in Sep 2024

6/10 Okay

EVELYN, haughton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was great. Everything within walking distance. Hotel is old and definitely needs some upgrades. Also parking garage very hard to park a full size truck
Stayed 3 nights in Sep 2024