Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Lobby sitting area
1 bedroom, desk, iron/ironing board, free WiFi
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Room

  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.46 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 16.46 per day (in/out privileges)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1126 out of 2007 reviews
Rating 8 - Good. 576 out of 2007 reviews
Rating 6 - Okay. 213 out of 2007 reviews
Rating 4 - Poor. 62 out of 2007 reviews
Rating 2 - Terrible. 30 out of 2007 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alicia, Gadsden

Liked: Cleanliness, staff & service, property conditions & facilities
My Son had a basketball tournament at Rocky Top and we wanted something that was close and close to downtown. We got both at Egdewater so convenient to everything. Very clean and friendly staff we didn't get to chance to swim but we did go look. Very clean as well. We love the scenery of the Mountains! We loved that we didn't have to pay for parking downtown we just walked from the hotel. We will definitely stay here again! Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay !

Loved this hotel and location ! We didn't have river view but had top floor, jetted tub, fireplace room. Jetted tub was small but nice ! Hot water and good jets ! The location to walking everything Gatlinburg can't be beat ! Very close to Sugarlands & Sky Bridge ! The breakfast was pretty good ! Same every day. Hotel clean, 2 hot tubs = nice, pool kinda chilly but not bad. Kids were loving it ! A nice river walk right outside ! Nature.. fishing.. I'd be wary of booking in season because of a crowded parking garage. Mid March was perfect ! It would be a little unnerving if all those narrow spaces were taken with cars passing eachother in the close quarters..
Stayed 5 nights in Mar 2025

6/10 Okay

RHONDA

Travelled with family, Travelled with partner
Liked: Staff & service
Our shower had mold around the bottom, door wouldnt close and no fan in the bathroom. Pillows were terrible and bed was like sleeping on a board.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

George

Disliked: Amenities, property conditions & facilities
Nothing other than location
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, will definitely be back. Great location, nice rooms, friendly staff & good breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Gatlinburg!

We were very pleased with this hotel stay. It was comfortable and well maintained. The staff were all wonderful. The location was so convenient for walking to downtown Gatlinburg. The hot breakfast every morning was delicious. The pool and hot tub were great!
Stayed 4 nights in Mar 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Amenities
We asked for towels, they were never brought to the room. The room had a few bugs when we arrived.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

Great location, clean, friendly service. No issues!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little getaway

Loved the location. Easy walk to most attractions. Nice view of downtown. Could hear the water below from balcony.
Stayed 2 nights in Feb 2025

10/10 Excellent

Boyd

Get away

We enjoyed everything!
Stayed 5 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Edgewater. We love the beautiful river and geese outside the hotel. The walk to the strip takes 3 minutes. Kids love the pool as well. Will be back next year.
Stayed 4 nights in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
We had the two adjoining rooms, it was perfect for our big family.
Stayed 4 nights in Mar 2025

6/10 Okay

SUSAN

Location was convenient to walk to the “Main Street” in Gatlinburg. Parking was free. Hot breakfast was eggs, biscuits, gravy, sausage, instant oatmeal, pancakes. Carpet in room was sticky and dirty.
Stayed 4 nights in Mar 2025

8/10 Good

Ashley

Stayed 2 nights in Mar 2025

8/10 Good

Edneilda

Travelled with group
Liked: Staff & service, amenities
Overall we enjoyed the hotel & staff, good location walkable distance to restaurants and entertainments. The only problem we had was the bathtub was clogged and toilet overflow.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool facility was SO good. The biggest complaint we had was there were only two elevators for the building. Sometimes we waited 20 minutes for the elevators. The location was extremity close to the Gatlinburg strip without all the noise and drama. We would definitely stay again for the pool alone!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dianabell

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel! It is well taken care of and the staff is very sweet and personable. The swimming pool area is beautiful and the hot tub even better! The rooms are a little small but it serves the purpose. My room had a fireplace so that compensates. Will totally repeat my stay at this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela, Spring Hill

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denan, Alpharetta

Stayed 1 night in Mar 2025