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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Standard Room, 2 Queen Beds (Riverside) | View from room
Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • SkyPark
    ‪4 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 976 out of 1776 reviews
Rating 8 - Good. 533 out of 1776 reviews
Rating 6 - Okay. 184 out of 1776 reviews
Rating 4 - Poor. 58 out of 1776 reviews
Rating 2 - Terrible. 25 out of 1776 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Judy

Stayed 3 nights in Nov 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
8th floor. Great view. Great location. Parking garage and hot breakfast were nice amenities. Staff was very nice and accommodating. Least favorite thing was elevators. Paint and trimwork was sloppy.
Stayed 2 nights in Nov 2024

6/10 Okay

john

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location and that’s it
The location is great and the room was clean, but the hotel is very old and outdated. Breakfast was taken away at 9:45 when they say it’s open til 10. Yogurt was expired that was served for breakfast and sodas from the drink machine were also expired. Some expired as much as 11 months. tthey’re not very friendly at the front desk during check in. The lady at check in says the parking area is 6’4 inches tall, so if you’re a grown man you won’t be able to walk standing up, much less park your truck in there. They will provide parking up the street in a sketchy gravel parking lot with no security and you can walk half a mile in the cold, but if you go in after 9, it will cost you $20.00. Unless it’s really cheap, there is no reason to stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
A little dated but excellent for the price
Stayed 1 night in Nov 2024

8/10 Good

Leda

Stayed 2 nights in Nov 2024

6/10 Okay

Nathan

Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and outdoor heated pool, in room jacuzzi tub and fireplace
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It’s a nice hotel with a great view. The drunk couple fighting one night wasn’t great but other than that it was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay within easy walking distance to downtown Gatlinburg. Hotel was clean, staff was friendly and the included hot continental breakfast was great. Definitely would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Devontae

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The location of the Tacitus excellent. The room was clean and well maintained.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the best so far
We were very comfortable and happy staying here. The property is very nice and very clean. Our room was very clean and our bed was very comfortable. The breakfast was nice with thoughtful options both cold and hot. The location is central to all the Gatlinburg action which made it very convenient since everything was walkable. I would suggest bringing earplugs. This is nothing against the hotel, the garbage trucks collecting in Gatlinburg were very loud and disrupted my sleep every night. We had a river view and were almost at top floor. Maybe choosing Mountain View would help. Not sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super helpful regarding my group needing an extra parking spot and made it such an easy process!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stay somewhere else
Hotel parking was confusing, and it was confusing trying to figure out where to go to check in. The rooms were small and hard to navigate with our luggage inside. Also, there was a haunted house attraction right next to it bar played loud music all night, which could be heard in the room while we tried to sleep. There was frequent marijuana smoking by other guest which stunk our room and we were told by staff there was nothing they could do about it. The hot water was inconsistent and swapped from hot to cold without warning. Our room keys quit working our 2nd, preventing us from going in our rooms and we had to take them back to the staff and have them reprogrammed. Worst vacation stay we have had, and we take at least two trips a year. If you value space, peace, and a family atmosphere, try somewhere else.
Stayed 2 nights in Nov 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to strip thus convenient to center of most the action. Just bit dated otherwise
Stayed 2 nights in Nov 2024

8/10 Good

Tomas E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
updated with paint and carpet. good location. able to walk to downtown venues tub drained very slow ... very slow. noisy because it was downtown. had to get new room keys three times in five days.
Stayed 4 nights in Nov 2024

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location over the stream. It has a nice and unusual indoor outdoor pool and firepit. Breakfast was enjoyable and came with a nice view of the stream.
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Parker

Stayed 3 nights in Nov 2024

8/10 Good

Anatolii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2024