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Gatlinburg Town Square by Exploria Resorts

2.5 star property

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Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
GTV Studio | Free WiFi, bed sheets
Interior entrance
Exterior
Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pool
  • Air conditioning

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪16 min walk‬
  • Anakeesta
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for GTS Accessible Studio

GTS Accessible Studio | Free WiFi, bed sheets

GTS Accessible Studio

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Terrace/patio

GTS Accessible 1 bedroom Condo

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room | Free WiFi, bed sheets

GTVH Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible 2 bedroom Condo

Free WiFi, bed sheets

GTS Accessible 2 bedroom Condo

  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for GTV Hotel Accessible Queen

Free WiFi, bed sheets

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTV Accessible 1 bedroom Condo

Free WiFi, bed sheets

GTV Accessible 1 bedroom Condo

  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Free WiFi, bed sheets

GTVH Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for GTS 2 Bedroom Premium

Free WiFi, bed sheets

GTS 2 Bedroom Premium

  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Free WiFi, bed sheets

GTS 2 Bedroom Deluxe

  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for GTS 1 bedroom Condo

Terrace/patio

GTS 1 bedroom Condo

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS Studio

GTS Studio | Free WiFi, bed sheets

GTS Studio

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 3 Bedroom Condo

GTS 3 Bedroom Condo | Free WiFi, bed sheets

GTS 3 Bedroom Condo

  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for GTV 1 Bedroom Condo

Free WiFi, bed sheets

GTV 1 Bedroom Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTV Studio

GTV Studio | Free WiFi, bed sheets

GTV Studio

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel with fitness centre and seasonal outdoor pool
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool and concierge services are on-site. Housekeeping is available on request.
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Town Square by Exploria Resorts. During your stay, you're just a quick walk from Gatlinburg Space Needle. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute walk from Gatlinburg Convention Center and 15 minutes on foot from Great Smoky Mountains National Park
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. WiFi is free in public spaces. A fitness centre, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.

This Gatlinburg hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1008 reviews
Rating 8 - Good. 254 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 63 out of 1008 reviews
Rating 2 - Terrible. 68 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, Sullivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Gatlinburg for both of us, it was a blast, loved it all except the horrible congestion of traffic on the strip!
Stayed 2 nights in Feb 2025

8/10 Good

Brandi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved the way the condo was setup. My only complaint is that it took aroubd 30 minutes with the faucets running in bith bathrooms before our room had hot water. I called the front desk after 15 minutes and was told its an old building and takes while. I feel wheb you check in if its going to take 30 minutes you should be warned. Granted we were on the top floor and furthest from the center if the building. I work in a large, very old hospital on the 10th floor and our water takes maybe 10 minutes. If its longer than that you should warn your guests. After this, we had hot water on demand the rest of the stay. Otherwise, we quite enjoyed our stay. We loved the location and amenities and we would absolutely stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the room. It was cozy and set assist from the typical hotel room.
Stayed 2 nights in Feb 2025

6/10 Okay

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda Norred

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay but it was very loud! Kids out by the fire talking dirty with my little ones on hearing it. And waking my littles up early with horse playing near our front door. Front desk staff were helpful and very friendly. Hope to be able to come back.
Stayed 3 nights in Feb 2025

8/10 Good

Dustin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Braxton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property overall was a bit strange. A two step check in process at a building not on site for the area I was staying was a strange way to start the trip. An under group parking garage with elevators that were some of the slowest I’ve experienced while traveling. Then walk into a room with no closet. No dresser. And worse of all no door on the bathroom. The bathroom also had for some reason a shower chair? And did not drain well at all. Over the room relatively clean but having a full set of dishes did not help when I had to leave my clothes in my bag or hanging on the door frame.
Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this resort and It was great. I booked for the valentines weekend and I’m not sure if the area was busy for that time but it was busy all weekend. Everyone was out and about and it was lively and enjoyable. I didn’t have much interaction with the staff but the checkin staff was friendly and the room was great. I say all this to say that my stay was perfect.
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in the heart of Gatlinburg, plenty to do, just a short walk away, parking is a bit tricky if you have a large truck or van, we had great time overall and will be returning next year,
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Just OK

We had a nice stay. The bed was incredibly uncomfortable. Also we had issues with the heating/cooling system and it made weird noises that kept us awake.
Stayed 2 nights in Feb 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for the condo was very affordable and we could easily access anything in Gatlinburg by walking
Stayed 2 nights in Feb 2025

10/10 Excellent

Termaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Attractions were right up the street
Stayed 2 nights in Feb 2025

10/10 Excellent

LaSheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love trip

The stay was amazing. The staff were very friendly when we arrived. Will definitely book again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little difficult to figure out where to check in, other than that great place
Stayed 2 nights in Feb 2025

2/10 Terrible

Nestor

Disliked: Cleanliness, property conditions & facilities
Bad smell, bed was not clean and didn’t have new bed linen, had to leave couple of hours after
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Scouting Groups needing to meet the sleeping standards for overnight arrangements. The 2 room suite allowed for 4 individuals to sleep in their own beds. There was a kitchen for preparing their own meals, and a living space perfect for chilling.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great stay room needs some remodeling but otherwise it was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Orlena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place to stay.
Stayed 3 nights in Feb 2025

4/10 Poor

Krisna, Evansville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here and the pictures online are not of the actual property. Nothing they say they have are located in the property its at a neighbor property down the street. This was noting more than a glorified motel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kinsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet. Enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024