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Holiday Inn Club Vacations Smoky Mountain Resort by IHG

3.0 star property

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Photo gallery for Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Resort view
Signature Room, 4 Bedrooms, Non Smoking | In-room safe, blackout curtains, iron/ironing board
Indoor pool, outdoor pool
BBQ/picnic Area
In-room safe, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pool
  • Hot tub
  • Air conditioning
  • Business services

Explore the area

Map
404 Airport Road, Gatlinburg, TN, 37738
  • Gatlinburg Space Needle
    ‪6 min walk‬
  • SkyPark
    ‪8 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board

Room, 2 Bedrooms

  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | In-room safe, blackout curtains, iron/ironing board

Room, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Room, Accessible (Roll-In Shower) | Living area | 30-inch flat-screen TV with cable channels, TV, fireplace

Room, Accessible (Roll-In Shower)

  • 63 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Signature Room, 3 Bedrooms, Non Smoking

View from room

Signature Room, 3 Bedrooms, Non Smoking

  • 224 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Standard Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, Non Smoking

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Bedrooms, Non Smoking

Signature Room, 2 Bedrooms, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Signature Room, 2 Bedrooms, Non Smoking

  • 109 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Signature Room, 4 Bedrooms, Non Smoking

  • 165 sq m
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room

In-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • 106 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Family-friendly hotel with 2 hot tubs and 24-hour business centre
An indoor pool, an outdoor pool and a 24-hour business centre are available at this smoke-free hotel. Additionally, a business centre, a children's pool and concierge services are on-site. Housekeeping is not available.
Holiday Inn Club Vacations Smoky Mountain Resort by IHG offers 136 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Guests can make use of the in-room full-sized fridge/freezers, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

30-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you're just a quick walk from Gatlinburg Space Needle. Enjoy features like an indoor pool, a 24-hour business centre and 2 hot tubs.
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes 2 hot tubs -
  • Within a 10-minute walk of Arcadia and Gatlinburg Space Needle
  • Local-area shuttle service available for a fee
As a guest of Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you'll find 2 hot tubs, a waterslide, an indoor pool, and an outdoor pool. You'll find a 24-hour business centre on site. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Club Vacations Smoky Mountain Resort by IHG.

This 3-star Gatlinburg hotel is smoke free.

Languages

English

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from 3 August 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.09 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self-parking
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 465 reviews
Rating 8 - Good. 114 out of 465 reviews
Rating 6 - Okay. 22 out of 465 reviews
Rating 4 - Poor. 11 out of 465 reviews
Rating 2 - Terrible. 11 out of 465 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful room and view...

Stayed 3 nights in Feb 2025

10/10 Excellent

martha

Stayed 6 nights in Jan 2025

10/10 Excellent

Daisyri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best to stay whole family have kitchen you can cook food so save some money eating outside
Stayed 1 night in Feb 2025

8/10 Good

angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed our stay. Indoor pool was cold..
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

saudi marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MARIA

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and will be back
Stayed 2 nights in Sep 2024

2/10 Terrible

Nohemi, Clarkton

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natashs

Stayed 3 nights in Apr 2024

10/10 Excellent

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bears
Stayed 4 nights in Apr 2024

10/10 Excellent

Chalis

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the strip
Stayed 3 nights in Mar 2024

10/10 Excellent

Crushondra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Feb 2024

8/10 Good

Moses

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it an 5 star but they didn’t have breakfast lol. Other than that everything was great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Juan, Greenville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly excellent!

For the most part we loved the resort! There were a few things that could have been better. When we first got there at check in they sent me right over to someone to push a timeshare presentation on me. That is the last thing you want to deal with after traveling all day with kids! Then, there was no way to get to our room, or even the corridor to our room indoors, and it was snowing while we were there. The splash pad was very difficult to find and is a pretty good walk when it’s freezing outside. I actually had to get directions to it from the front desk because the signs didn’t help at all! The water in the splash pad is cold and there is no hot tub in that area. The hot water in the room also ran out extremely quickly! The bedroom in the condo would NOT heat up. I had to bundle up to sleep in there! Pros: Other than the bedroom not getting warm, the condo was very comfortable and spacious. Loved the jetted tub! The staff were all very friendly and helpful! The location is perfect! You can walk everywhere!
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom has a timeshare here and have stayed multiple times, we love it here!
Stayed 1 night in Jan 2024