See all properties

MainStay Suites Gatlinburg Downtown Area

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
803 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪3 min drive‬
  • Traffic Light #5
    ‪3 min drive‬
  • Anakeesta
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room

Comfort Suites Gatlinburg Downtown-Convention Center

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (501)
The price is CHF 157
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Comfort Suites Gatlinburg Downtown-Convention Center

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel with free parking, near Ripley's Aquarium of the Smokies
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, microwaves and dishwashers. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Gatlinburg Downtown Area. During your stay, you'll be within walking distance of Anakeesta. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Just a 3-minute drive from Anakeesta and a few minutes from Ripley's Aquarium of the Smokies
MainStay Suites Gatlinburg Downtown Area offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. MainStay Suites Gatlinburg Downtown Area also features coffee/tea in common area, laundry facilities, and a corner/local shop. Free self parking is available.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 183 reviews" "
Rating 8 - Good. 33 out of 183 reviews" "
Rating 6 - Okay. 10 out of 183 reviews" "
Rating 4 - Poor. 5 out of 183 reviews" "
Rating 2 - Terrible. 15 out of 183 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Srilu

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel for a budget price
Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy to find comfortable hotel that was perfect for our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the front desk staff. He had a great sense of humor and was very welcoming. The room was great and everything was clean.
Stayed 1 night in Sep 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Found a Cheeto in the floor but other than that pretty nice. Big room
Stayed 2 nights in Sep 2024

8/10 Good

Ayush

Stayed 2 nights in Aug 2024

8/10 Good

William, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast bar could use improvement . Not much variety.
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property very clean. Staff super friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Very clean throughout The staff were very friendly and professional. They answered all of my questions
Stayed 3 nights in Aug 2024

10/10 Excellent

Dannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from the moment of check-in to check-out was warm and friendly from the whole staff (Very Professional). The room was very clean. I loved that the room has a regular size Refrigerator and stove and also the microwave. This was a wonderful trip. If I take another trip in the area again I will be staying at Main Stay Suites. By the way, I got to see a Black Bear in the parking lot the first day.
Stayed 4 nights in Aug 2024

10/10 Excellent

leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Staff & service, amenities, property conditions & facilities
So we really liked the hotel, the only thing was in the pull out couch there was a dirty sheet still on the bed. And during breakfast, the milk cartons were beyond sour. On the plus side, the staff was nice an accommodating. And while we were there, it was quiet. Overall, if we visit again, I would stay at this place again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Larry D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aniversary Trip
Really nice new hotel. Sadly the first night there was no satellite or WiFi. The cabinets in the room don’t open and close very well. The room is huge, clean and with tons of extras
Stayed 1 night in Aug 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg
Very nice hotel Big room Stayed just one night for a quick trip to Dollywood
Stayed 1 night in Aug 2024

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is immaculate. The rooms are clean and so well designed. Plenty of parking and the staff is wonderful.
Stayed 2 nights in Aug 2024