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Mountain House Inn

2.0 star property

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Photo gallery for Mountain House Inn

42-inch flat-screen TV with cable channels, TV
Fridge, microwave, coffee/tea maker
2 outdoor pools
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pool
  • Free WiFi

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for SMOKING ROOM

SMOKING ROOM | Desk, free cots/infant beds, free rollaway beds, free WiFi

SMOKING ROOM

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

Sidney James Mountain Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.1 out of 5, Very good, (1085)
The price is CHF 149
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Sidney James Mountain Lodge

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
This hotel features 2 outdoor pools, a seasonal outdoor pool and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a vending machine are on-site.
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Our customers tell us they can't get enough of Mountain House Inn's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1038 reviews
Rating 8 - Good. 299 out of 1038 reviews
Rating 6 - Okay. 174 out of 1038 reviews
Rating 4 - Poor. 90 out of 1038 reviews
Rating 2 - Terrible. 90 out of 1038 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dhyan

Stayed 3 nights in Dec 2024

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay with amazing prices. The hotel was close enough to downtown Gatlinburg that you could simply walk there; no need to worry about parking. Considering the price, the room was as expected. Overall, the hotel is nice for a quick stay and the staff was very helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Travelled with partner
It was exactly like what we paid for. Like most around they are outdated but this one seemed pretty clean with the exception of some dog hair on the sofa.
Stayed 2 nights in Dec 2024

8/10 Good

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcus

Liked: Cleanliness, room comfort
convenient location downtown
Was brief just an overnighter was surprised no one was there for check in around 6pm had an envelope taped to front door with my name and a key in it which was a little disturbing should someone else just walk by and get my key and receipt for the stay. Left next morning around 6:10 and still no one in office and no place to leave key. Went back to room and left key in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Yoobin

Stayed 2 nights in Aug 2024

10/10 Excellent

Lokanath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money.
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Stayed 2 nights in Nov 2024

6/10 Okay

Sharon

Travelled with family and small children
Disliked: Staff & service, amenities
Pricing good. Had no housekeeping service. Didnt get daily towels replenished, no trash bags replenished, etc.. had large gap at bottom of door which allowed cold air in room. No condiments for coffee. Other wise ok.

6/10 Okay

Skyla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Perfect location to downtown. Literally right there. This is one of those hotels where you get what you pay for. Staff was fine, our key was taped to the lobby door when we got there because they closed early so that was convenient, room wasn’t the cleanest, but was ok. Bring your own blankets as theirs are thin and old. Perfect perfect location, walkable to the village and downtown. Overall would stay again if working with a budget, but don’t expect anything nice here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at a great price
I love Mountain House Inn. Everytime I have stayed here the room was clean and the beds are comfortable. The staff is super friendly. The bathroom is always clean and have plenty of towels. I will be staying here again. My family also loves this hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Keri

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The toilet got backed up
Stayed 2 nights in Nov 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is located on downtown, close to everywhere, but is really needs outdated.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
For what you payfor not bad at all! Just gets a two star cause that's the property! Really outdated in every way. Wasn't dirty just really old, the bathroom trim on oneside was rotted out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Darrell

Stayed 2 nights in Nov 2024

4/10 Poor

Sirajuddin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The charges $96 are too much for the property its a very old property and i would not stay here
Stayed 2 nights in Nov 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Two free rollaways. Friendly helpful receptionist
Stayed 1 night in Nov 2024

2/10 Terrible

Belinda

Stayed 2 nights in Nov 2024

4/10 Poor

Karla

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in.
Stayed 2 nights in Nov 2024

4/10 Poor

PRESTON

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024