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Hotel Mercure Gdansk Stare Miasto

4.0 star property

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Photo gallery for Hotel Mercure Gdansk Stare Miasto

Serves lunch and dinner
View from property
Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable) | 1 bedroom, minibar, in-room safe, individually furnished
Exterior detail
Sun deck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Spa
  • Gym
  • Housekeeping
  • Bar

Explore the area

Map
Ul. Jana Heweliusza 22, Gdansk, Pomerania, 80-890
  • Gdansk Old Town Hall
    ‪5 min walk‬
  • European Solidarity Centre
    ‪6 min walk‬
  • St. Mary's Church
    ‪11 min walk‬
  • Gdańsk (GDN-Lech Wałęsa)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, individually furnished

Suite, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable)

Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable) | 1 bedroom, minibar, in-room safe, individually furnished

Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable)

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Comfortable)

Standard Room, 2 Single Beds (Comfortable) | 1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 2 Single Beds (Comfortable)

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Comfortable)

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed (Comfortable)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, City View (Old Town View)

1 bedroom, minibar, in-room safe, individually furnished

Comfort Double Room, 1 Double Bed, City View (Old Town View)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, Multiple Beds

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, City View (Comfortable, old town view)

1 bedroom, minibar, in-room safe, individually furnished

Comfort Room, 2 Single Beds, City View (Comfortable, old town view)

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Comfort Room, 1 Queen Bed

Privilege, Comfort Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, individually furnished

Privilege, Comfort Room, 1 Queen Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 1 Single Bed

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property

IBB Hotel Gdansk

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1006)
The price is CHF 81
for 1 room
includes taxes & fees
8 Mar - 9 Mar
IBB Hotel Gdansk

About this property

Hotel Mercure Gdansk Stare Miasto

Eco-certified hotel connected to a shopping centre in Gdansk City Center with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and spa services. Housekeeping is available on request.
Hotel Mercure Gdansk Stare Miasto offers 271 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mercure Gdansk Stare Miasto. During your stay, you'll be connected to a shopping centre and just a quick walk from Gdansk Old Town Hall. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Steps from Madison Shopping Gallery and St Bridget’s Church
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Mercure Gdansk Stare Miasto offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Hotel Mercure Gdansk Stare Miasto. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gdańsk hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Winestone – This restaurant serves lunch and dinner. A children's menu is available.
Winestone Bar – This pub serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 75 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; PLN 79 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Winestone
  • Winestone Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (109 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.31 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 79 per person
  • Airport shuttle fee: PLN 90 per person (one-way)
  • Airport shuttle fee per child: PLN 90 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: PLN 75 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mercure Gdansk Stare Miasto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gdansk Hotel Mercure
Gdansk Stare Miasto
Hotel Mercure Gdansk
Hotel Mercure Gdansk Stare
Hotel Mercure Gdansk Stare Miasto
Hotel Mercure Stare Miasto
Hotel Mercure Stare Miasto Gdansk
Mercure Gdansk Stare Miasto
Mercure Stare Miasto
Stare Miasto Gdansk
Mercure Gdansk Stare Miasto
Hotel Mercure Gdansk Stare Miasto Hotel
Hotel Mercure Gdansk Stare Miasto Gdansk
Hotel Mercure Gdansk Stare Miasto Hotel Gdansk

Hotel Mercure Gdansk Stare Miasto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 395 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 2 nights in Oct 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over priced breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marcin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, amazing view from the windows and generally all you need for a city stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Olie, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is one step above a dump. Where do I start? The AC doesn't work. The TV doesn't work. The hair dryer is broken. No power outlets in the bathroom. The rain shower head is broken, the hand-held shower head holder is broken, the shower drain cap is broken, there's a weird humming noise coming from the vent/speaker whatever the heck that thing is. The mattress is ridiculously uncomfortable, so I ended up with horrible back pain. The room cleaners came in without knocking, and after asking them to come back, they never did. The front desk staff are nice and helpful and the location is good, but sadly these are the only redeeming qualities. For the price, I could have stayed at a much better place.
Stayed 3 nights in Sep 2024

8/10 Good

Sergei

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

domenico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located close to Old Town and Gdansk Glowny! Reception staff was amazing!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When visiting Gdańsk we find this property to offer consistent and gracious service and lodging. This visit was no exception…. Superb. The area has a myriad of dining options, including the hotel restaurant, which has always been excellent.
Stayed 1 night in Sep 2024

8/10 Good

Mr.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tanmoy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the convenient location, I cannot think of anything that makes feel that the hotel can live upto a four star status. The staff did no greetings and did not even respond to our greetings. They put us in a room that is somehow made into twin beds room. One bed is totally on the side of the wall. One sleeping on that bed will easily hit their legs and arms on th conceret wall. Shock one was that the room was half the size of the room they showed online. Shock two was that the beds, duvet, pilow case, towel, everything collected a significant amount of dust showing there was no cleaning of them for days. We were too tired the night we arrived and sleept on the beds and we had severe skin irritation and allergic reaction. After notifying the reception and returning to the room we could easily see that they did not change anything. Perhaps the housekeeping swept the sheets and changes nothing two towels. We requested new sheets and other covers. They ignored the request. The AC was not working. However, they fixed that. Staff's behavior showed clear sign of racism and their discomfort in serving someone from Indian ethnicity, except for those young ladies serving coffee at breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Thaddeus, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything looked immaculate. Daily housekeeping was great.
Stayed 7 nights in May 2024

10/10 Excellent

Kathie K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good staff nice hotel
Always a pleasure to stay here.
Stayed 5 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

LESLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Stephen Edmund

Liked: Cleanliness, staff & service
The property is in need of refurbishment, but was clean and relatively comfortable. Breakfast was extremely good, which boosted my rating to 4 stars rather than only 3.
Stayed 7 nights in Apr 2024

6/10 Okay

P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
All wishes ignored.
I was very disappointed. I gave my card for a swipe so that i could charge food to the room. But whenever i tried i had to pay separately. When i checked out and mentioned this, they first denied having taken a swipe and then found it and asked what i wanted to about it. Eventually, refunding the money swiped. They also have a scheme whereby if you dont want the room cleaned on a particular day you hang a sign on your door and get points on your Accor Club card. Every time it was ignored and no points were credited
Stayed 6 nights in Apr 2024