Hôtel Golf Relais de l'Empereur

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Golf Relais de l'Empereur

Golf
Lunch, dinner, brunch served; Regional cuisine, garden views
Front of property
Reception
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
31 Rue Emile Francois, Genappe, Brabant Wallon, 1474
  • Empereur Golf
    3 min walk
  • Hulencourt Golf
    14 min drive
  • Villers-La-Ville Abbey
    20 min drive
  • Charleroi (CRL-Brussels South Charleroi)
    31 min drive

Room options

Superior Double or Twin Room

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite (Connecting suite)

  • 70 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

Standard Double or Twin Room

  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Hôtel Golf Relais de l'Empereur

Hotel in Genappe with golf course and coffee shop/cafe
Along with a golf course, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Hôtel Golf Relais de l'Empereur offers 12 air-conditioned accommodations with minibars and a safe. This accommodation is furnished with day beds and desks. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hôtel Golf Relais de l'Empereur, you're just a quick walk from Empereur Golf. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine at Art des Sens - Club House, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a golf course, golf lessons and hiking/biking trails
  • Just a 3-minute walk from Empereur Golf and 14 minutes by car from Hulencourt Golf
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Golf Relais de l'Empereur offers its guests a golf course. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 2368 square feet (220 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hôtel Golf Relais de l'Empereur. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3.5-star Genappe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
Art des Sens - Club House – Overlooking the golf course and garden, this brasserie specialises in Regional cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Art des Sens - Club House

Things to do

  • 27-hole golf course
  • Ecotours
  • Golf caddies
  • Golf clubhouse
  • Golf driving range
  • Hiking/biking trails
  • Pro golf lessons
  • Pro golf shop

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (2,368 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Day bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 24 December and 2 January.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 57 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Hôtel Golf Relais de l'Empereur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Relais L'Empereur Hotel Genappe
Relais L'Empereur Hotel
Relais L'Empereur Genappe
Relais L'Empereur
Hôtel Golf Relais l'Empereur Genappe
Hôtel Golf Relais l'Empereur
Golf Relais l'Empereur Genappe
Golf Relais l'Empereur
Golf Relais L'empereur Genappe
Hôtel Golf Relais de l'Empereur Hotel
Hôtel Golf Relais de l'Empereur Genappe
Hôtel Golf Relais de l'Empereur Hotel Genappe

Hôtel Golf Relais de l'Empereur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 46 reviews" "
Rating 8 - Good. 10 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 3 out of 46 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ayse

Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was like always perfect
Stayed 1 night in Feb 2021

4/10 Poor

Pol, bonn

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
The view ia great, dome of the staff is wonderful, however, lack of will to enforce covid19 protocol from the ataff due the "exclusive" nature of the guests make this place mot safe in these pandemic days. If you are one of the negationists that thinks this is just another flu, this is for sure your place, otherwise avoid like hell.
Stayed 1 night in Jul 2020

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reommended
Very spacious room, perfectly clean and new. The restaurant has amazing food. There is an anti-mosquito plug in the room: don't forget to turn it on! (We did forget... :-()
Stayed 1 night in Jun 2020

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like always great
Stayed 1 night in Jun 2020

10/10 Excellent

Doru Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb facilities and experience. Slightly surreal experience checking in late at night but very efficient. Will stay here on every trip to Brussels!
Stayed 1 night in Apr 2018

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but isolated
I was sceptical due to the previous low rating. The issues first. This place is isolated. In Winter there is no bar or restaurant. The mini bar is a bottle of water. So when like me you arrive at 8pm in a taxi, there is literally no one to be seen and nothing to eat. Arrival is via instructions to obtain you key fob from a night safe by the entrance - not complicated, but instructions only sent in French - would be better to send in several languages. Once inside, and into the room, things were different. The room was new, spacious, and very clean. A fantastic en-suite, huge in size, great walk in shower. TV available, beds very comfortable, very quiet and a good sleep. Morning - breakfast - no instructions on where this is. Actually in a seperate building. Once found, not the most friendly of people, but the service and quality / freshness of the breakfast was very good - needed it as I hadn't eaten the previous night. I recommended to the owners to put in some kind of snacks in the mini-bar, wine, beer, soft drinks, so that people can at least have something when they arrive. WIFI was not great

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Stay
Hotel is about 8 minute drive from anything. Was difficult to find as hotel is far off main road along a narrow rural road. WiFi was very week. Place was clean, staff very nice, comfortable bed, good shower.
Stayed 4 nights in Oct 2017

2/10 Terrible

Phil and Jackie, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The description of the hotel is very inaccurate
Difficult to find GPS/Waze take you to the edge of a nearby village. Situated up a busy single track road. no sign on the hotel road side. Room was large, modern and very clean but soulless. We were directed to the restaurant and bar/restaurant which is separate from the hotel. We were informed by the single member of staff that no catering staff had arrived today. Therefore the ONLY available food option was a packet of chips/crisps and only 3 flavours at that!!! On leaving when we said this was a bed and breakfast not a hotel, we were then informed there are full restaurant facilities but ONLY when a tournament/event is on, however not otherwise. There is no lounge area within the hotel itself when the bar/restaurant shuts and is LOCKED at 6pm you are forced to sit in your room unless you go offsite for the amenities they cannot provide namely all those expected in a hotel. I would also add this B&B is in the middle of nowhere so a walk to any facilities is out of the question. Honesty from the reception staff would have meant that we could have driven elsewhere but regrettably this was too late after having a drink at the bar! We should have known better when the numerous golfers onsite did not visit the Bar/restaurant and left after they finished their round. Who ever owns this hotel is losing a great opportunity and I would recommend a change in management. I have never in years of travelling complained about a hotel before but I feel compelled in this case.
Stayed 1 night in Jul 2017

8/10 Good

ANTOINE

Stayed 1 night in Aug 2024

6/10 Okay

maja

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

TSUNG I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
適合打高爾夫球的朋友來住。
Stayed 1 night in Jul 2024

2/10 Terrible

Jean-Pierre

Stayed 1 night in Jul 2023

8/10 Good

Wouter

Stayed 1 night in Aug 2022

4/10 Poor

Marie

Stayed 1 night in Aug 2022

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bonne prestation
Tres bel Hotel au pied du golf. Hotel tres calme, les chambres et salle de bains sont tres grandes et modernes. Nous avons passé un agréable sejour.
Stayed 3 nights in Nov 2021

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable
nous ne jouons pas au golf , mais nous avons passé plusieurs jours agréables dans cet univers vivant et calme. de la marche ..oui .. plein de sentiers tout autour .du vtt..oui une ballade passe juste devant le parking .
Stayed 4 nights in Jul 2021

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien literie impeccable très propre
Stayed 1 night in May 2021

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valido sia per lavoro che per relax
Albergo con stanze spaziose,pulito comodo all’autostrada ,strada di accesso (km 2.5 circa) un po’ stretta la poco trafficata
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
La tranquillité du cadre, la qualité des services, l'accueil du personnel, la propreté de la chambre, literie de très bonne qualité, de l'eau minérale offerte, le petit déjeuner complet malgré les circonstances.
Stayed 2 nights in Feb 2021

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020