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citizenM Geneva

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Geneva

Building design
Property entrance
King Room - Lake View | Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • City Center Shopping Area
    1 min walk
  • Rue du Rhône
    4 min walk
  • Saint-Pierre Cathedral
    6 min walk
  • Geneva (GVA-Cointrin Intl.)
    28 min drive

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Ruby Claire Hotel Geneva

Free WiFi
Air conditioning
Breakfast available
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4.5 out of 5, Wonderful, (767)
The price is CHF 135
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Ruby Claire Hotel Geneva

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a railway/underground station, steps from Saint-Pierre Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a railway/underground station and just a quick walk from City Center Shopping Area. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Saint-Pierre Cathedral and 4 minutes on foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in common area, express check-in, and a front desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 693 reviews" "
Rating 8 - Good. 154 out of 693 reviews" "
Rating 6 - Okay. 29 out of 693 reviews" "
Rating 4 - Poor. 20 out of 693 reviews" "
Rating 2 - Terrible. 14 out of 693 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
Loved the artistic creative atmosphere and great location across from the beach.
Stayed 1 night in Sep 2024

8/10 Good

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice funky hotel utilising tech savvy from check in , room functionality and check out services. Nice location right between old town and the city centre overlooking lake Geneva.
Stayed 1 night in Sep 2024

4/10 Poor

Frances

Travelled with partner
Recognizing that Citizen M isn’t targeted at my age group (room was decorated like a freshman girl’s dorm), I have the following comments: The shower and toilet are a few feet apart and everything got drenched. The room smelled of cigarette smoke with a strong overlay of disinfectant. The “lake view” we paid extra for was a tiny sliver you almost had to squint to see - not worth it. The main area decor was rather techno-dystopian, but I recognize this may be geared to the under-50 crowd. Breakfast was ok, but quite expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were really good
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly and very helpful staff. Clean room and excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ismael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms, feels like being on a cruise ship, but the space is so well organized that I did not mind the small square footage. Great hotel with funky/artsy decor, good breakfast, very central, quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property, as it’s very high-tech and very efficient! Everything is at the touch of the button. The rooms are small. The bed backs up to the window, but how often are you in the room anyway?! It had everything we needed and it was perfect! The staff was very friendly and responsive! This hotel was in an awesome location! Walkable to everything! We loved it and will definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Amenities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Boguslaw

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Aug 2024

8/10 Good

Pierre, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the location of this hotel. It’s Walking distance to all the important tourist sites in the downtown area
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

8/10 Good

oscar

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Hamid

Travelled with family
Disliked: Amenities, property conditions & facilities
Luxury if you are just out of prison as the bedroom is the same size. 2 meters x 5 meters. Width is exactly that of the double bed. I genuinely believe no hotel should be allowed to have such unacceptably small rooms. Unless it is the cheapest in Geneva and you can only afford it, do not not book here. You have been warned
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful breakfast. Simple but comfortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. High tech for those techies!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again
Stayed 2 nights in Aug 2024

8/10 Good

Laurie-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location in central Geneva - short walk from train station, close to lake front, old town and shopping district. Staff friendly and helpful, room spacious and clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Anicia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but room is too small
Stayed 2 nights in Aug 2024