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Hotel Bel'Espérance

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bel'Espérance

View from property
View from property
Exterior
Lobby
Flat-screen TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
1 Rue Mina-Audemars, Geneva, 1204
  • City Center Shopping Area
    1 min walk
  • Place du Bourg-de-Four
    2 min walk
  • Rue du Rhône
    3 min walk
  • Geneva (GVA-Cointrin Intl.)
    19 min drive

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | In-room safe, desk, blackout curtains, iron/ironing board

Comfort Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, iron/ironing board

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Studio | In-room safe, desk, blackout curtains, iron/ironing board

Studio

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Bel'Espérance

Geneva hotel in Downtown Geneva with a rooftop terrace
A rooftop terrace, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and barbecues are on-site.
Hotel Bel'Espérance offers 39 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Geneva hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Bel'Espérance, you're just a quick walk from City Center Shopping Area. Free WiFi in public areas, a rooftop terrace and dry cleaning service are available.
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • 5 minutes by car from United Nations European Headquarters and 8 minutes from Palexpo
As a guest of Hotel Bel'Espérance, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. Hotel Bel'Espérance also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Saturday (7:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Bel'Espérance GENEVA
Hotel Bel'Espérance Hotel
Hotel Bel'Espérance Geneva
Hotel Bel'Espérance Hotel Geneva

Hotel Bel'Espérance Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 152 reviews" "
Rating 8 - Good. 65 out of 152 reviews" "
Rating 6 - Okay. 10 out of 152 reviews" "
Rating 4 - Poor. 3 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel centrally located in old-town Geneva. It’s basic but does what it advertises extremely well. Single rooms are small, but that is why they are less expensive. Dyson fans in the rooms make up for lack of A/C. I can’t really think of anything lacking at this price point and location.
Stayed 2 nights in Aug 2020

4/10 Poor

Suzan

Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown
The hotel was in a great area - near Jet D'Eau on Lake Geneva with tons of shopping and restaurants nearby. Unfortunately, the hotel itself was very rundown. Room was small and uncomfortable. Thankfully, we were only there for one night. Would not recommend for any longer than that!
Stayed 1 night in Mar 2020

8/10 Good

E.A., Toronto, On

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous! Steps from the main shopping streets and Public transportation. Plenty of restaurants, cafes and eateries. This hotel is simple and basic, however, it is a great value. The single rooms are tiny, yet the space is used well. A table with chair, TV a place to lay luggage, several hooks, a small closet with hangers. Firm mattress. The small bathroom also has space for toiletries, hair drier. Small shower but with very good water pressure. Very good breakfast, with scrambled eggs, links, bacon, potato, cold cuts, choice of cheeses, yogurt, choice of cereals, breads, croissant, etc. Delicious coffee. Couple of choices for fruit juice. Pleasant and helpful staff. The roof top terrace has an awesome view of the city. Good to know: the bathroom only has a cream soap in the shower and sink. Any other toiletries you need you will have to bring your own. No shower cap and wash clothes either.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great location. Front desk staff was very helpful.
Stayed 2 nights in Jan 2020

8/10 Good

Natalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly situated for exploring the city (especially old town) on foot but also close to many bus lines and within 20 minutes or so of everything I needed for work in the city. The staff was friendly and helpful, room was clean, and the self-service kitchen was great. The breakfast was very good and had a lot of choices. I would highly recommend this hotel to anyone traveling to Geneva.
Stayed 5 nights in Nov 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff. The room was small but clean and with a nice balcony. The view was breathtaking, both from the balcony and from the rooftop. When we stayed the lift was broken which my husband didn't mind too much but for me on my own carrying my luggage up four flights of stairs would have been very difficult. I think more effort could have been made with the decor; it was pleasant but plastic. However, it was absolutely ideally located and in the end I would stay there again.
Stayed 1 night in Nov 2019

8/10 Good

Ayelet

Stayed 1 night in Nov 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Regular traveler
The sound proof system in the room needs to be improved . Every time the guest next to me moved or using the washroom, I could hear it. Also I have asked to have a room not close to the elevator but this was what I got. I did not rest well at all when I was staying there . I found it a bit noisy in the neighbourhood as it’s a lot of traffic on the street where the hotel is located . However the location is excellent and Christopher , the gentleman who worked on the front desk was extremely helpful. Also my room was big so , it is a bonus for staying there.
Stayed 3 nights in Oct 2019

8/10 Good

Dale, Atlanta, GA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Old Town, easy walk to lake and sites. Breakfast good. Studio room excellent. Bathroom tiny and shower smallest ever had.
Stayed 3 nights in Oct 2019

8/10 Good

Krish, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and extra facilities like a laundry and shared kitchen
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!!!!! Clean, well appointed room. Staff was super nice and helpful. Highly recommend!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are big supporters of Salvation Army. Glad to find out we could help by staying at their hotel. It was just a couple blocks from the cathedral and the Calvin auditorium, plus the wall of the Reformation at Geneva University. Great time in Geneva.
Stayed 1 night in Sep 2019

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very good location, very close to the main commercial road. There also bus stops in a short distance. Wi-Fi is fine and there is an excellent breakfast included in the price. However, the room is very small (I rent a single room) and it is expensive.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff were all very helpful especially Christophe. Hotel is conveniently located in Old Town. There is a rooftop terrace that gives a fantastic view of the Jet D’eau!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

4/10 Poor

Richard, USA

Travelled with partner
Great Breakfast. Very noisy. No air conditioning required windows to be open. Noise from street outside and restaurant next store was terrible. Was not able to sleep because of this noise. party was restaurant existed until after midnight with loud music.
Stayed 2 nights in Sep 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

@sweetpete33, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hotel Bel Esperance many times over the years and always enjoyed my stay, very clean and the staff friendly, kind and accommodating. The breakfast is amazing at Hotel Bel Esperance. I’ll be back.
Stayed 1 night in Aug 2019

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to break up journey home,ideal location right in the heart downtown area.shops ,restaurant and sightseeing on your doorstep.the hotel was one off the cleanest I’ve stayed in.staff friendly,very nice breakfast. Only criticism but couldn’t be helped was that the lift is very small.
Stayed 1 night in Sep 2019