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Mandarin Oriental, Geneva

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Geneva

Rooftop terrace
Front of property
Cocktail bar
Lake
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1, Quai Turrettini, Geneva, GE, 1201
  • City Center Shopping Area
    6 min walk
  • Rue du Rhône
    6 min walk
  • Mont Blanc Bridge
    8 min walk
  • Geneva (GVA-Cointrin Intl.)
    21 min drive

Room options

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Water view

Suite, 1 King Bed, River View

  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Rooftop terrace

Junior Suite, 1 King Bed, Terrace

  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View, Corner

Property amenity

Suite, 1 King Bed, River View, Corner

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, River View

Property amenity

Deluxe Suite, 1 King Bed, River View

  • 95 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Property amenity

Deluxe Twin Room

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room (King)

Deluxe Room (King) | Courtyard view

Deluxe Room (King)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Property amenity

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Room, 1 Queen Bed, River View | Water view

Room, 1 Queen Bed, River View

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, River View (Mandarin, King or Twin)

Room, River View (Mandarin, King or Twin) | Water view

Room, River View (Mandarin, King or Twin)

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Terrace (Suite)

Penthouse, Terrace (Suite) | 1 bedroom, premium bedding, pillow-top beds, minibar

Penthouse, Terrace (Suite)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

Property amenity

Junior Suite (Panoramic)

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | In-room dining

Royal Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Queen Bed

Property amenity

Family Suite, 1 Queen Bed

  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Panoramic Suite

Water view

Panoramic Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Rooftop)

Junior Suite (Rooftop) | Water view

Junior Suite (Rooftop)

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel d'Angleterre Geneva
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (328)
The price is CHF 730
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel d'Angleterre Geneva

About this property

Mandarin Oriental, Geneva

Art Deco Geneva hotel in Downtown Geneva with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, a sauna and WiFi in public areas.
Mandarin Oriental, Geneva offers 178 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
Our customers tell us that they can't get enough of the room service at Mandarin Oriental, Geneva. During your stay, you're just a quick walk from Cité du Temps. A restaurant, a 24-hour gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy a meal at the fine-dining restaurant or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the room service
  • Within a 10-minute walk of City Center Shopping Area and Rue du Rhône
  • Train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mandarin Oriental, Geneva offers its guests a sauna, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2852 square feet (265 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Geneva. For a fee, parking is available.

This 5-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Mandarin Oriental, Geneva has a restaurant on site.
SACHI – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
MO Bar – This cocktail bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 15 per day)
  • Available in some public areas: WiFi (CHF 15 per day); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up shuttle (surcharge)
  • Parking on site (CHF 40 per day)
  • Valet parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CHF 58 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MO Bar
  • SACHI

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,852 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 58 per person
  • Fee for in-room wireless Internet: CHF 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired Internet in public areas: CHF 15 per stay (rates may vary)
  • Self-parking fee: CHF 40 per day
  • Valet parking fee: CHF 40 per day
  • Pet fee: CHF 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Mandarin Oriental, Geneva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 284 reviews" "
Rating 8 - Good. 44 out of 284 reviews" "
Rating 6 - Okay. 17 out of 284 reviews" "
Rating 4 - Poor. 8 out of 284 reviews" "
Rating 2 - Terrible. 10 out of 284 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sajjid

Stayed 3 nights in Jul 2024

10/10 Excellent

Glenn, Lafayette

Stayed 2 nights in Jul 2024

10/10 Excellent

Ara

Liked: Staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2024

10/10 Excellent

FIRUZAN

Stayed 1 night in Jun 2024

10/10 Excellent

Gregory

Stayed 3 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very friendly and helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

Maggie, New York

Stayed 5 nights in May 2024

10/10 Excellent

Amnon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 excelent experience
Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10
Stayed 3 nights in Apr 2024

10/10 Excellent

Maen

Stayed 1 night in Mar 2024

10/10 Excellent

Sandra Jane

Stayed 1 night in Mar 2024

10/10 Excellent

MIGUEL A.

Stayed 2 nights in Feb 2024

2/10 Terrible

Carlos

Liked: Amenities
Disliked: Property conditions & facilities
The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.
Stayed 1 night in Jan 2024

6/10 Okay

ozge

Liked: Cleanliness, property conditions & facilities
The reservation desk could be more polite and accomodating
Stayed 1 night in Jan 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. Beautiful hotel. Good food.
Stayed 2 nights in Jul 2023

4/10 Poor

Nikolai

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

michael

Stayed 3 nights in Jun 2023

2/10 Terrible

ezequiel

Stayed 2 nights in May 2023

8/10 Good

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2023

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Juergen

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Lazy staff and slow dirty rooms
Stayed 2 nights in Apr 2023

4/10 Poor

Juergen

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Housekeeping snappy, dirty bedsheets not beeing changed, minibar never filled up, staff lazy and not attentive and slow, worse mandarin I ever stayed at
Stayed 1 night in Apr 2023

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its just fine, service not consistent with 5 star hotel. At MO Bar waiter poured the beer all over one of us and our stuff. They didnt change plates, the table or anything. Clothes and our bags were also drenched. Rooms are pretty and clean and location is very good.
Stayed 1 night in Apr 2023

10/10 Excellent

Risto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023