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Best Western Hotel Metropoli

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Hotel Metropoli

Standard Room, 1 Single Bed, Non Smoking | Down duvets, memory-foam beds, minibar, in-room safe
Interior
Reception
Front of property – evening/night
Daily buffet breakfast (EUR 10 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
P.zza Fontane Marose, Genoa, GE, 16123
  • Via Garibaldi
    1 min walk
  • Le Rune
    1 min walk
  • Genoa Piazza Principe Station
    17 min walk
  • Genoa (GOA-Cristoforo Colombo)
    24 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Down duvets, memory-foam beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Down duvets, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Down duvets, memory-foam beds, minibar, in-room safe

Standard Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed) | Down duvets, memory-foam beds, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking (1 extra bed)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About this property

Best Western Hotel Metropoli

Hotel with a 24-hour front desk, near Port of Genoa Cruise Ship Terminal
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Best Western Hotel Metropoli offers 52 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets. 43-inch LCD televisions come with digital channels. Bathrooms include bidets and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Metropoli. During your stay, you're just a quick walk from Via Garibaldi. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Via Garibaldi and Palazzo Lomellino
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Hotel Metropoli.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Weight limit: 55 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number IT010025A12NXSWWLV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Best Western Hotel Metropoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 633 reviews" "
Rating 8 - Good. 252 out of 633 reviews" "
Rating 6 - Okay. 35 out of 633 reviews" "
Rating 4 - Poor. 8 out of 633 reviews" "
Rating 2 - Terrible. 1 out of 633 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawana

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping in the area and excellent dinner options. The option breakfast menu was simple and had something for everyone. Definitely great value and be sure to try their cappuccino included at breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jassem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marieta

Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit Milan
We were happy to stay there, convenient, well located, excellent breakfast, great service, will stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally pleasant and helpful. This is a lovely hotel and very well situated for walking round the old city. I definitely recommend this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! We felt very welcomed, and appreciated the support from the people who worked there. The breakfast served was far above what we expected, and I am glad we included that with our stay. The hotel is very close to city attractions and dining, I would recommend staying there!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
The hotel was beautiful, clean, comfortable and the service was fantastic. The location was also really close to the main square in Genoa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Best Western Metropoli was very enjoyable! The location of this hotel is perfect in many ways. Close to Palazzo Ferrari and all the sites in Genoa. Plus, very conveniently located to transportation, dining and shopping. The staff ware very friendly, kind and accommodating! I am a solo female traveler and I felt very safe and comfortable at this hotel. I would highly recommend it for your stay in Genoa. Safe travels!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, walking distance to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Lourdes

Liked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Chelsea

Disliked: Staff & service, amenities
Some of the staff were not the nicest. Otherwise it’s clean and conveniently located
Stayed 3 nights in May 2024

10/10 Excellent

Jamshid

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. The room was spacious and well appointed. The hotel was in a very good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Reuben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay with young kids and explore the city from. Not too far from the main station via the underground train. On the edge of the old city. Staff were great particularly with the children. A room with bunk beds was perfect for us. Air conditioning was very welcome in the hot climate.
Stayed 3 nights in Aug 2024

8/10 Good

Tarik

Stayed 2 nights in Aug 2024

8/10 Good

Lu

Travelled with family
Liked: Cleanliness, staff & service
great location and nice staff
Stayed 8 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Brilliant location - close to everything and easy to reach with the airport bus (Volabus). Plenty of good restaurants, bars etc in easy walking distance. Superior room was large, clean, quiet and comfortable. Air con battled a bit on the super hot days (35 degrees). But this is normal in Italy. Wifi worked well. Breakfast was very good. All staff were kind and incredibly helpful - proactive (not just responsive) to our needs.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers!
Stayed 1 night in Jul 2024

8/10 Good

Aprile, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good options available.
Stayed 2 nights in Jul 2024

6/10 Okay

Yanik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction and it was difficult to find.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and reliable staff. The hotel is located near the city center making it a walkable location to nearby attractions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Front desk team AAA+
From the start we were welcomed by an incredibly friendly and helpful team of girls at the front desk. The genuine nature of the receptionists continued throughout our short stay, which made it more enjoyable. The rooms were clean and comfortable for our family of four. We will definitely return the next time in Genoa.
Stayed 1 night in Jun 2024