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HNN Luxury Suites

3.0 star property

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Photo gallery for HNN Luxury Suites

Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Presidential Suite | Living area | Flat-screen TV
Minibar, in-room safe, desk, laptop workspace
Junior Suite | View from room
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Balbi 29, Genoa, GE, 16126

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

HNN Luxury Suites

Hotel in Genoa, near Port of Genoa Cruise Ship Terminal
This smoke-free hotel features concierge services, dry cleaning and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a communal living room and multilingual staff assistance are on-site.
HNN Luxury Suites offers 10 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at HNN Luxury Suites. During your stay, you're just a quick walk from Piazza Principe. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port
HNN Luxury Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. HNN Luxury Suites also features dry cleaning/laundry services, room service (during limited hours), and express check-out.

This 3-star Genoa hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per day)

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Via Balbi 153, Hotel Nuovo Nord, same property.]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 22 per day (656 ft away)
  • Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Via Balbi 153, Hotel Nuovo Nord, same property.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A1EZP6RMPH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at HNN Luxury Suites.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

HNN Luxury Suites Hotel Genoa
HNN Luxury Suites Hotel
HNN Luxury Suites Genoa
HNN Luxury Suites Hotel
HNN Luxury Suites Genoa
HNN Luxury Suites Hotel Genoa

HNN Luxury Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 364 reviews
Rating 8 - Good. 100 out of 364 reviews
Rating 6 - Okay. 19 out of 364 reviews
Rating 4 - Poor. 3 out of 364 reviews
Rating 2 - Terrible. 2 out of 364 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

JIANFU

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no hot water for shower, receptionist didn't respond and never solve the problem.
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near the train station
Stayed 1 night in Dec 2024

8/10 Good

Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night and it was good
Stayed 1 night in Dec 2024

8/10 Good

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Experience
Wonderful! This location is indeed super close to the train station, which was perfect for me. It was very easy to find, and check-in was a breeze. The room was spacious enough and very comfortable. I can admit that the bathroom lighting wasn't the best for me when it came to doing my makeup, but that's just a personal preference. Breakfast was also really great! The only complaint I did have was related to noise - I was on the 4th floor, and I'm not sure if there were rooms above us or if it was the roof or even the building next door, but there was such loud movements and noises coming from up there randomly throughout the evening. Besides that, I had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Chloe

Stayed 1 night in Nov 2024

8/10 Good

Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big room, clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Ellen, Haddonfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Genoa for one night so location close to station was ideal. Our suite was great, breakfast was good, everything went smoothly. Lots of dining options right outside the door. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for families, about a 10 minute walk from city centre. Plenty of restaurants surrounding hotel. Great room and location for an overnight stop
Stayed 1 night in Oct 2024

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to the train station
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but nice, friendly staff and nice room. Clean
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gerhard, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because it was conveniently located close to the cruise port, metro station, and train station. Room was a good size and modern. Enjoyed our breakfast and have to compliment Anna on making things run so smoothly. She always kept a watchful eye on the food options and made sure nothing was ever empty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Stayed 3 nights in Aug 2024

6/10 Okay

Silvia

Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very helpful. Room was great and was well located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariusz

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yanmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying here
Very nice hotel. Good condition with good service.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment that met all our needs.
Stayed 2 nights in Aug 2024

8/10 Good

Nahal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and spacious and very well set up for our family of three. The location was close to the train station. It was a bit noisy but overall, it was good.
Stayed 1 night in Aug 2024

8/10 Good

Leonardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location near the train station
Stayed 1 night in Aug 2024