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Hotel De Ville

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel De Ville

Egyptian cotton sheets, premium bedding, down duvets, minibar
Hallway
Front of property – evening/night
View from room
Luxury Duplex A | Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Via di Sottoripa 5, Genoa, GE, 16123
  • Old Port
    3 min walk
  • Cattedrale di San Lorenzo
    3 min walk
  • Palazzo Ducale
    4 min walk
  • Genoa (GOA-Cristoforo Colombo)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Triple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Triple Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Double Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Double Room, 1 King Bed

City Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

City Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Double Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

48-inch flat-screen TV with digital channels, TV, first-run films

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Duplex

View from room

Luxury Duplex

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Quadruple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Duplex A

Luxury Duplex A | Egyptian cotton sheets, premium bedding, down duvets, minibar

Luxury Duplex A

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Duplex

Egyptian cotton sheets, premium bedding, down duvets, minibar

Luxury Duplex

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Double Room, 1 Double Bed

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel De Ville

Family-friendly hotel connected to the convention centre in Genoa with a 24-hour front desk
Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and 24-hour room service.
Hotel De Ville offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel De Ville. During your stay, you'll be connected to the convention centre and just a quick walk from Old Port. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Old Port and a 3-minute drive from Port of Genoa Cruise Ship Terminal
  • Airport and beach shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel De Ville. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Genoa hotel.

24-hour room service is available.

Languages

Belarusian, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Secured, covered parking on site (EUR 24 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel De Ville offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ville Genoa
Ville Genoa
Hotel De Ville Hotel
Hotel De Ville Genoa
Hotel De Ville Hotel Genoa

Hotel De Ville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 203 reviews" "
Rating 8 - Good. 56 out of 203 reviews" "
Rating 6 - Okay. 16 out of 203 reviews" "
Rating 4 - Poor. 4 out of 203 reviews" "
Rating 2 - Terrible. 1 out of 203 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kaitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Large room and nice bathroom. We felt very safe there. The staff were super helpful and gave great recommendations. The area of the hotel and port area was nice. There are some sketchier areas in the old city. Just be aware and be smart.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff. It’s an old building but that is part of been in Genova. The rooms are large. There is a/c unit in the room but because of the rooms are so large it does not keep the room cool. They need more air circulation like ceiling fans. The hallways felt hot coming in and out of the room. We had breakfast one morning it was okay. Again dining room was warm no ventilation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Agnes

Travelled with partner
The hotel was clean and elegant, staff very nice. The streets around the hotel are noisy and dirty though
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Tess

Travelled with partner
Liked: Staff & service
There is NOT parking at this hotel. The main reason I booked this hotel is because they indicated they have parking. Once we passed the non refundable window I received a message stating that parking is offered off site at a public parking garage at a discount to our customers and that they can not guarantee a parking spot. The Parking garage was close by, but we had to wait over an hour in order for a spot to open up. Other then the parking issue, the accommodation was basic and clean, Bed was extremely hard, you are off of the main road and can hear the road. The location was good to walk to shops and restaurants. It did take about 20 minutes to get to the Genoa airport the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from Marina area. Good walking position. Staff was extra helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in Genoa 😊
We had a wonderful stay July 2024. Claudia was amazing with her recommendations for activities and restaurant suggestions. We ended up leaving a day early due to last minute Taylor Swift tickets, but my teenage daughter and I would recommend this hotel highly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was quick!!! Staff very accommodating
Stayed 1 night in Jun 2024

8/10 Good

Adele, Castleford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very large and cleaned daily. The location was great for transport links and located opposite the marina area. The backstreets to the hotel were fine during the day but I wouldn't have felt safe on a night time. The hotel was not aware of our VIP status offered via Expedia
Stayed 4 nights in Jun 2024

6/10 Okay

Atef

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hôtel , Clean, modern .
Stayed 5 nights in May 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hec

Stayed 1 night in May 2024

8/10 Good

Baneza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Anna, Toronto

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great hotel and location, except we had mould in the bathroom, which they cleaned by the time we were back that afternoon.
Stayed 2 nights in May 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service, amenities
No amenities, re used glass water bottles no water pressure uncomfortable bed
Stayed 2 nights in May 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Great location to see the sights!
Stayed 1 night in Apr 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Situated across the street from Genoa harbor, great location for walking to food, shops, attractions and 15 mibute walk from train station. Good size rooms, friendly staff. The only negative was that our shower had some visible mold in it.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Chip

Stayed 1 night in Dec 2023

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 1 night in Nov 2023

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. The staff were fantastic, especially Ford. Planning to return next year. My new favorite place.
Stayed 2 nights in Nov 2023

10/10 Excellent

MARY

Stayed 1 night in Nov 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Lovely hotel. Good-sized room, helpful staff, great location. They shouldn’t charge for breakfast (18 euros is a lot), but otherwise the experience was completely positive.
Stayed 3 nights in Nov 2023