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The Yanné, Onsen Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Yanné, Onsen Hotel

Hot springs
Hot springs
Elite Suite, 2 Bedrooms, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Balcony view
Balcony

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
Jalan Ion Delemen 1, Tower 4, Genting Highlands, Pahang, 69000
  • Snow World
    9 min drive
  • Hugo's In The Sky
    4 min walk
  • Batang Kali Station
    54 min drive
  • Genting (GTB-Genting Heliport)
    22 min drive

Room options

View all photos for Grand Suite, 2 Bedrooms, Connecting Rooms, Mountain View

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Grand Suite, 2 Bedrooms, Connecting Rooms, Mountain View

  • 81 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 Bedroom, Balcony

Executive Studio Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Executive Studio Suite, 1 Bedroom, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Balcony, Mountain View

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite, 1 Bedroom, Balcony, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Studio Suite, 1 Bedroom, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Bedrooms, Balcony, Mountain View

Elite Suite, 2 Bedrooms, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Elite Suite, 2 Bedrooms, Balcony, Mountain View

  • 59 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Studio Suite, 1 Bedroom, Ensuite, Mountain View

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Standard Studio Suite, 1 Bedroom, Ensuite, Mountain View

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Yanné, Onsen Hotel

Hotel in Genting Highlands with 3 restaurants and 5 indoor pools
Along with 3 restaurants, this smoke-free hotel has 5 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Yanné, Onsen Hotel offers 20 air-conditioned accommodations with free minibar items and a safe. This individually furnished accommodation has separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Genting Highlands hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

5 indoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Yanné Massage Spa has 4 treatment rooms, including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. There are 5 hot springs open between 9:00 AM and 11:00 PM.
During your stay at The Yanné, Onsen Hotel, you'll be close to Genting SkyWorlds Theme Park. Features include free WiFi in public areas, plus 5 indoor pools and 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the 5 indoor pools or soak in the 3 hot tubs
  • Indulge with aromatherapy, facials or reflexology at The Yanné Massage Spa
  • Services include a concierge and luggage storage
  • On-site recreation includes hot springs and a sauna
  • 9 minutes by car from Genting SkyWorlds Theme Park and 8 minutes from Skytropolis Indoor Theme Park
As a guest of The Yanné, Onsen Hotel, you'll find a full-service spa, hot springs, 5 indoor swimming pools, and 3 hot tubs. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and concierge services are also featured at The Yanné, Onsen Hotel. Parking is available for a fee.

This 4-star Genting Highlands hotel is smoke free.

The Yanné, Onsen Hotel has 3 restaurants on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 10 per night)
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 3 spa tubs
  • 5 hot springs
  • 5 indoor pools
  • Full-service spa
  • Sauna

Family friendly

  • 5 indoor pools
  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • 4 treatment rooms
  • 5 hot springs
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free stocked minibar
  • Kitchenette
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Yanné, Onsen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Yanné, Onsen Hotel Hotel
The Yanné, Onsen Hotel Genting Highlands
The Yanné, Onsen Hotel Hotel Genting Highlands

The Yanné, Onsen Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CHOON LEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is second time back to this hotel and different room. noticed some changes, this package include 2hr Onsen dipping session which is very relax and refreshing. Only comment was there are miscommunication between the Onsen staff and Fun Manager as my booking became 2 * 1hr sessions instead of a 2hr package. Free snacks and condiments are no more. Location had added more shops and snack shops which make the stay more interesting compare to last trip which was empty and boring. Bus fare had increased to RM7
Stayed 1 night in Aug 2024

4/10 Poor

Edrian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There's a building under construction beside the property. At night, you can hear them banging away. The doors aren't keeping the noise from the corridor out. Our room had this issue with the aircon ticking loudly, which I complained about but have been dismissed by the management as "normal operational characteristic". Haven't had much good sleep during our stay. Getting to and from attractions at Genting Highlands can be inconvenient because the bus shuttle goes only once per hour. There are a few restaurants to choose from which is unsatisfactory. The options are decent enough but the price is quite steep for what you get, which is understandable given that the area can be logistically challenging. There's no room service, nothing in the in-room fridge, there's not even a telephone as all communication with the property is done through Whatsapp which isn't as bad as it seems, given that there isn't room service anyway and they are responsive. If you are looking to work remotely, the internet holds up but it's definitely below 20 Mbps. Overall, I wouldn't recommend it if you want convenience, being able to explore the main areas of Genting Highlands, or like getting a good night's sleep. The property is more of a serviced condo rather than a hotel.
Stayed 4 nights in May 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing , very new and comfortable . Access was confusing . We are tall and found the twin beds small . Overall very good
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ang Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfy stay, only downside is the transport to Genting. But the stay was totally worth it
Stayed 4 nights in Feb 2024

2/10 Terrible

PAN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entrance road towards the hotel is terrible, and the parking place is far from the hotel, not convenient at all. It is not advisable to book for a family holiday unless you want to stay in an "uninterrupted" condition.
Stayed 1 night in Jan 2024

10/10 Excellent

Gen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Camilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and responsive customer support. Good Onsen services with extra charges. Amenities are not new. Always need to get transport to and fro to other areas in Genting highlands.
Stayed 2 nights in Dec 2023

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quiet and serene, clean and comfy. What i didnt like, no direct shuttle, only to grand ion delemen.
Stayed 1 night in Dec 2023

10/10 Excellent

ShengYue

Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricing and property is clean. Only a bit cumbersome that you have to park at another building and climb up and down just to get to Yanne. Every trip up to Genting Main would require around a 20mins drive. Gym equipment Were quite complete but poorly maintained.
Stayed 2 nights in Nov 2023

8/10 Good

Murugesh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay but very few dining options.
Stayed 3 nights in Sep 2023

10/10 Excellent

Chee Uei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay in Yanne Onsen Hotel. Clean & convenience to get to Sky Avenue with shutter bus. Good experience.
Stayed 2 nights in Sep 2023

8/10 Good

CHEE KHEONG

Liked: Cleanliness, property conditions & facilities
Parking is a distance from the hotel. Not always station with
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynda

Stayed 1 night in Aug 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Feisal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely onsen in a good location. Friendly staff and excellent service. Nice selection of minibar snacks.

10/10 Excellent

Yong Da

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new hotel in Genting Highlands. Lovely views and plenty of things to do here. Enjoyed the free minibar and had a great time soaking in the Onsen. Highly recommended if you are visiting Genting!
Stayed 1 night in Apr 2023

2/10 Terrible

Ah ju

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Is over priced and over rated, the room is small n d worst part is there was a smoke detector on the middle of the bedroom ceiling n constantly flashing , couldn’t sleep at all n there was no front counter service at night , the earlier room which I rejected was facing the construction area , noisy and eye sore..
Stayed 1 night in Mar 2023

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities
Decent facility and good massage. Gym is old.

10/10 Excellent

Norlela suryani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all...very clean
Stayed 2 nights in Dec 2022

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, very pleasant experience. Superb service (Timothy). Superb view.
View from balcony
View from balcony
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
The weather was cool so it was nice. We did not use the air cond at all.
Stayed 1 night in Jan 2024