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Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Cititel Penang's great location. During your stay, you're just a quick walk from Cheong Fatt Tze Mansion. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from KOMTAR and a 4-minute drive from Swettenham Pier Cruise Terminal

Cititel Penang ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cititel Penang

Everyone (2)
4 out of 5

Posted by on 17 Feb 2019

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Comment from Hotel Management

8 Apr 2019 by General Manager

Dear Valued Guest, Thank you for choosing to stay with us. We appreciate your time taken to rate our service and facilities. We are glad that you’ve enjoyed and sincerely look forward to another opportunity to serve you over and over again.

5 out of 5
Tolle Lage direkt im historischen Zentrum. Anfahrt per Auto oder Taxi kann aufgrund der Verkehrssituation gerade am Abend etwas länger dauern. Das Parkhaus ist zwar groß, aber dennoch voll. Der Valet Service findet aber dennoch immer irgendwo einen Platz.

Posted by on 23 Dec 2018

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Comment from Hotel Management

26 Dec 2018 by General Manager

Sehr geehrte Gäste Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns, dass Sie die Einrichtungen und Dienstleistungen des Hotels genossen haben. Wir entschuldigen uns jedoch für etwaige Unannehmlichkeiten und hoffen, Sie bald wieder begrüßen zu können.

Property Features

Cititel Penang offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Cititel Penang also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free. This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Cititel Penang offers 451 air-conditioned accommodations with complimentary slippers and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • LCD television
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Cititel Penang has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Cititel Penang

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cititel Penang Hotel George Town
  • Cititel Penang Hotel
  • Cititel Penang George Town
  • Cititel Penang Georgetown
  • Cititel Penang Hotel Georgetown
  • Cititel Penang George Town
  • Cititel Penang Hotel
  • Cititel Penang Georgetown
  • Cititel Penang George Town
  • Cititel Penang Hotel Georgetown
  • Cititel Penang Hotel George Town

You should know

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.