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4.7 out of 5

"Staff are friendly and very helpful . Cocktail hour in victory annex very limited for a five star hotel. Didn’t like them serving a beer out of a jug. ... " More

By a verified traveller on Sat 07 Mar 2020

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Georgetown Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Writers Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Eastern And Oriental Hotel's great location. During your stay, you're just a quick walk from Cheong Fatt Tze Mansion. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 3 coffee shops/cafes, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from KOMTAR and a few minutes from Penang Times Square
  • Airport shuttle service available for a fee

Eastern And Oriental Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eastern And Oriental Hotel

Everyone (2) Family (1)
4 out of 5
Staff are friendly and very helpful . Cocktail hour in victory annex very limited for a five star hotel. Didn’t like them serving a beer out of a jug. Would have preferred to be given the bottle or can.

Posted by , from Penang on 7 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by The Management

Dear Valued Guest, Many thanks for choosing to stay with us. It was a pleasure having you as our guest and we look forward to be of service to you again soon. Kind regards, The Management

5 out of 5

Posted by on 22 Apr 2019

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5 out of 5

Posted by on 9 Feb 2019

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About the Eastern And Oriental Hotel

Location 10 Lebuh Farquhar, George Town, Penang 10200

Property Features

Eastern And Oriental Hotel offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and 10 meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Eastern And Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 232 guestrooms or units
  • 16 levels
  • 2 buildings
  • 4 dining venues
  • 3 coffee shops
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 1885
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Espresso maker
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Eastern And Oriental Hotel has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 1
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Eastern And Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 350.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Eastern And Oriental Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Security system
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Smoke detector
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eastern & Oriental Hotel
  • Eastern & Oriental Hotel Penang
  • Eastern Oriental Hotel Penang
  • Eastern Oriental George Town
  • Eastern Oriental Penang
  • Oriental Eastern
  • Eastern & Oriental Hotel Penang/George Town
  • Eastern And Oriental Hotel
  • Eastern Oriental Georgetown
  • Eastern And Oriental
  • Eastern Oriental Hotel
  • Eastern And Oriental Hotel Hotel
  • Eastern And Oriental Hotel George Town
  • Eastern And Oriental Hotel Hotel George Town

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.