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Heritage Sixteen

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Sixteen

Lobby
Front of property
Aerial view
View from property
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
16 Lebuh Cranarvon, Georgetown, George Town, Penang, 10100
  • Kapitan Keling Mosque
    3 min walk
  • Georgetown UNESCO Historic Site
    5 min walk
  • Prangin Mall
    8 min walk
  • Penang (PEN-Penang Intl.)
    16 min drive

Room options

About this property

Heritage Sixteen

Guesthouse with a coffee shop/cafe, near Swettenham Pier Cruise Terminal
Along with a restaurant, this smoke-free guesthouse has a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include a computer station, a library and tour/ticket assistance. Bathrooms are shared.
Heritage Sixteen offers 20 accommodations with air conditioning. This George Town guest house provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Heritage Sixteen, you're just a quick walk from Penang Islamic Museum. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self-parking available for a fee
  • Amenities include a computer, a terrace and library
  • On-site recreation includes bicycles to rent
  • 13 minutes by foot from KOMTAR and a 2-minute drive from Swettenham Pier Cruise Terminal
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Heritage Sixteen. For a fee, parking is available.

This George Town guest house is smoke free.

Heritage Sixteen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (MYR 13 per night)

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • 1 floor
  • 4 buildings
  • Built in 1938
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property

Pets

  • Pets and service animals are not allowed at Heritage Sixteen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 45 per vehicle (one-way)
  • Self-parking fee: MYR 13 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heritage Sixteen offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Sixteen
Heritage Sixteen House
Heritage Sixteen House Penang
Heritage Sixteen Penang
Heritage Sixteen Penang/George Town
Heritage Sixteen Guesthouse George Town
Heritage Sixteen Guesthouse
Heritage Sixteen George Town
Heritage Sixteen Guesthouse
Heritage Sixteen George Town
Heritage Sixteen Guesthouse George Town

Heritage Sixteen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 110 reviews" "
Rating 8 - Good. 48 out of 110 reviews" "
Rating 6 - Okay. 22 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
the parking area
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff including the owners were very nice and helpful. The room where I stayed had private bathroom with a hand held shower but no place to take shower. The room can use some hangers as well.
Stayed 4 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, room comfort
This is value for the money you pay. We had a small room without a window but with our own bathroom. Breakfast is basic, would have appreciated fresh cooked eggs not two hours cold. Also something other than cocoflake cereal, brown bread would be great as would some ketchup. The location is fine in the old town.The staff mostly sit and look at their phones but did help when asked.
Stayed 2 nights in Jan 2019

6/10 Okay

Joe

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Michelle, England

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Excellent location, comfortable beds, great staff but a little noisy. Shame the place is closing at the end of the month.

8/10 Good

William Teo, Malaysia, Penang

Liked: Cleanliness, staff & service
Affordable + Great Location
The rooms may not be the most comfortable amount other hotel. However with the price tag and nice location I will give a 8 out of 10 for overall experience.

6/10 Okay

Shee

Wardrobe dusty
I book one family room. The room and toilet is quite clean. But the wardrobe is very dusty.

6/10 Okay

Verified traveller

Liked: Staff & service
Good price but a bit noisy outside. Breakfast is good, plenty of choices. Overall ok.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central!
Great little hostel. Just off chulia street. Lots of cool little bars/restaurants around. Close to most things, night food markets, little India, China town. Free breakfast is really good! Lots of Roti :) Clean too.

8/10 Good

lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alastair

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

HUANG, KUAN-HSUN, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Kind staff, simple room, good breakfast
We stayed 3 nights here in room no. 2. The room is pretty basic but clean. There are patches on the wall, which is not a problem for us. The room is not acoustic-proof at all, which means you will hear guests talking in the next room and because our room is on the road side it's very very noisy. So i suggest you should avoid road-side rooms if possible. The shared bathrooms is very small, about 3 meter square, with toilet inside so there is limited space to take shower. The reason I still give them four stars is that the staff is really kind and helpful. They assisted us to book our ticket to Langkawi without charging extra fees (70rm/person), and gave us really helpful information on where and how to go. The location of the hotel is also good, most city attractions are within 1 mile. The breakfast was tasty. Plus, there are 2 very good restaurants just next to the hotel. In short, Pros: 1. Kind staff 2. Good location 3. Budget choice 4. Good breakfast Cons: 1. Not sound-proof. 2. Small shared bathroom.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Jestin, Perak

Liked: Cleanliness, staff & service
Great location
Very strategic location with variety food and place to visit near by the area. The only one thing that i dislike is the toilet, there are toilet bowl with the shower together. should separate both them categories for my opinion. i don't might pay a litter extra if they can separate the toilet bowl and the shower but i'm satisfied with overall service provided. reasonable price.

8/10 Good

Jong

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Second time
Perfect place to stay if you want to be in the heart of Georgetown. The staff are very friendly and offer lots of good advice about what to do in the area. the room is simple but does the job. The only thing I would change are the shared bathrooms which are very basic.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bad Luck, or not sure?
Being assigned to a store room modified room, which is poorly renovated, and just right beside the bath room and toilet, no ceiling, no windows. quite disappointed on it, as the photos show in Expedia is so beautiful, maybe i am not good luck, and get the worst room. However, the breakfast is nice even thought not many options available.

8/10 Good

lana, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice heritage hotel
Very nice and helpful staff, I really appreciated all their help they would even plan out our day for us a d how to get to places using the bus. The shared bathroom I got freak some out, but there's actually 5 of them and they're well maintained as the rooms are. It's a cosy nice place e wit a really delicious breakfast. However it's not a luxurious resort area like batu ferenngi. I would come back again if I e er go to penang.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Budget stay with a budget quality.
The hotel is a historic building with a restaurant on the first floor and rooms on the second. The rooms are relatively clean but small and the walls are thin (so it makes it awkward when other guests are being loud). The bathrooms are separate/shared so keep that in mind when booking. The location is pretty decent with a lot of restaurants, close to the ferry terminals, and near the historic section of the city. Overall, it is cheap and you get what you pay for.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non crowded and value for money
Basic room with spacious area. Is slightly located away from busy tourist area, the location full with local business which is still operating.

6/10 Okay

LY, Nova Scoita, Canada

Liked: Staff & service
Budget hotel in the heart of old Penang.
Looking for a hotel close to the local food, local people. Recommended to low budget traveller who do not mind public washrooms.