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Kelantan House

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kelantan House

Terrace/patio
Superior Room | Premium bedding, down duvets, free minibar, free WiFi
Interior
Bathroom shower
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
27, Kelantan Road, Georgetown, George Town, Penang, 10050
  • Georgetown UNESCO Historic Site
    11 min walk
  • KOMTAR
    12 min walk
  • 1st Avenue Mall
    12 min walk
  • Penang (PEN-Penang Intl.)
    29 min drive

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, free minibar, free WiFi

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, free minibar, free WiFi

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Love Suite

Love Suite | Premium bedding, down duvets, free minibar, free WiFi

Love Suite

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, free minibar, free WiFi

Family Suite

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Leisure Suite

Leisure Suite | Premium bedding, down duvets, free minibar, free WiFi

Leisure Suite

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed | Premium bedding, down duvets, free minibar, free WiFi

Executive Double Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Le Dream Boutique Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (1008)
The price is CHF 41
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Le Dream Boutique Hotel

About this property

Kelantan House

Guesthouse with a 24-hour front desk, near KOMTAR
This guesthouse features a restaurant, 24-hour room service and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are on-site.
Kelantan House offers 10 air-conditioned accommodations with free minibar items and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Kelantan House, you're just a quick walk from Penang Jewish Cemetery. Free WiFi in public areas, a restaurant and laundry facilities are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities
  • On-site recreation includes bicycles to rent
  • 12 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
There's a restaurant on site. WiFi is free in public spaces. Kelantan House also features a garden, laundry facilities, and 24-hour room service.
Kelantan House has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Ke-lan-tan
Ke-lan-tan House
Ke-lan-tan House Penang
Ke-lan-tan Penang
Ke-Lan-Tan House Penang/George Town
Ke-lan-tan House Guesthouse George Town
Ke-lan-tan House Guesthouse
Ke-lan-tan House George Town
Ke lan tan House
Ke lan tan House
Kelantan House Guesthouse
Kelantan House George Town
Kelantan House Guesthouse George Town

Kelantan House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 81 reviews" "
Rating 8 - Good. 27 out of 81 reviews" "
Rating 6 - Okay. 8 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Peng Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Yoichi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good for those who want to feel the atmosphere of the life in the old shophouse. I felt like I’m having a home stay. The location is not convenient to access to the historical sightseeing area, but you can use Grab.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and the front desk and other staff are nice.
Stayed 1 night in Jun 2024

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Morexette Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries. The location is also quiet even if it's right in the middle of the city. Will definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat We were also allowed to check in 2 hours ahead Great service ethic Definitely will stay again 👍🤗
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
It's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise. Overall, Im very happy staying at Kelantan House.
Stayed 3 nights in Sep 2023

8/10 Good

IAN YK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful house - must stay place in Georgetown
Super clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in tourist area
Great value and extremely friendly and helpful staff. You can walk to the tourist area or there's a bus stop right outside. Nice tea/coffee/snacks all day long. The only downside is having to bring your key every time you want to use the bathroom.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage hotel, absolutely stunning. Highly recommend. Staff are lovely, its a short walk to main Georgetown attractions and its great value to stay in such an amazing
Stayed 3 nights in Dec 2019

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place
Good property, but limited parking sowce, close to attractions in georgetown Wish the worker had proper etiquette for entertaining guest would be better, otherwise ok
Stayed 2 nights in Nov 2019

8/10 Good

Michael

Stayed 5 nights in Oct 2019

10/10 Excellent

Traveller, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of George Town. Room was really spacious and very clean. All the staff we met was really nice and attentive. If we ever come back to Penang, this will definitely be our hotel!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ibrahim, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Helpful & Welcoming Staff Super setting Excellent Location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had booked another hotel but had to relocate due to some problems there. Arrived at its doors within 30 minutes of booking, and the staff have already prepared my room for me. They were super helpful and gave me lots of useful tips about where to go in Penang. There is also biscuits, tea and coffee laid out in the courtyard common area for free consumption. The hotel itself is a delightful little heritage building with only 10 rooms. The one deterrent is some of the rooms do not have en-suite bathrooms, but instead there are stand-alone bathrooms down the corridor. It is not too inconvenient though, and you are the only one who has the key to the bathroom so it's quite private. The location of the hotel is also great, just off the main tourist area of Georgetown, but within easy walking distance to everything. Would definitely stay here again!

8/10 Good

Marion, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel with a lot of character
Lovely settings in an old Chinese house. It feels more like a private house than a hotel. Superior rooms don't have attached bathrooms though so watch when you book. I had to upgrade my room on arrival as the description on Expedia is not accurate and doesn't mention it. Otherwise, brilliant location walking distance from the centre (5min) and very quiet area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem of a place for people like me
It's like staying in a well to do relative's house which has been refurbished and updated. Have your mental faculties and five senses stimulated as all around are lovely bits of furniture and rescued or recycled objects put to innovative use. If you can't climb stairs to the second floor ask for one of three ground floor rooms. Quirky and not for those who want the usual highrise type hotel. You can't help bumping into other guests and staff now and then. No en suite but personal bathroom and toilet with your own key at the rear for each room. Lovely small central courtyard like a little oasis of peace and calm, make your Boh tea or instant coffee with grape or strawberry biscuits to sit at the KopiTiam table and chairs to relax a while. The fridge there has Spritzer water and beer to purchase with space to put your own stuff for breakfast or food. No cooking facilities but you would want to eat out in Penang. The Moody Cow cafe just down the road facing the hotel, turn right and turn left, has "Durian Madness" cake, an enormous slice enough for three costing 42 ringgit and gigantic 10' chocolate cookies for 12 ringgit, a must go to cafe.

8/10 Good

Mui Kim

Liked: Cleanliness, staff & service
Authentic old Penang living
Hotel staff are very friendly and helpful. They make us feel at home. Family suite was very comfortable. Those who seek for authentic old Penang feel...will love this place. My only disappointment is the detached toilet!

10/10 Excellent

Ivy, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique and beautiful heritage house stay
Before going to Penang, I would like to find a place in the city center and in a traditional house. Kelantan was exactly what I was looking for, in the city center, affordable. We were there in the low season, so we nearly have the whole hotel for our own and was very quiet. The toilet was situated outside the bedroom, but was privates (not a public toilet, like some said in their remark). One thing should be noted that if you want an upstairs room with windows. you have to accept the single beds, rather than a double bed bedroom, and with a window in the salon and courtyard. Staffs were very friendly, and suggested us places to visit. The hotel was very beautiful even according to a local when we showed them our restaurant. I would stay in the same place if I go back to Penang again.

10/10 Excellent

Allen Chan , Malacca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel.
Overall was a great experience to stay at old house with combination of new + unique design - awesome!!! Value for money and will be back here again if visit Penang.

6/10 Okay

Woo

8/10 Good

nor azieta

Liked: Staff & service, property conditions & facilities
Free Parking should be provided by the hotel. Our bed was quite dusty. May be nobody hasn't use it for a while.