Magpie Heritage - Hideaway

3.0 star property

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December 2024
January 2025

Photo gallery for Magpie Heritage - Hideaway

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
Front of property
1 bedroom, premium bedding, minibar, in-room safe
Reception
Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
494 Lebuh Pantai, George Town, Penang, 10300
  • 1st Avenue Mall
    6 min walk
  • KOMTAR
    9 min walk
  • Kapitan Keling Mosque
    9 min walk
  • Penang (PEN-Penang Intl.)
    15 min drive

Room options

Studio Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Magpie Heritage - Hideaway

Hotel in George Town, a short walk to KOMTAR
This hotel features self parking, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff. Housekeeping is available on request.
Magpie Heritage - Hideaway offers 5 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on request.

Our customers tell us that they enjoy the overall property condition at Magpie Heritage - Hideaway. During your stay, you're just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by foot from KOMTAR and a 3-minute drive from Swettenham Pier Cruise Terminal
  • Airport shuttle service available for a fee
Magpie Heritage - Hideaway offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Magpie Heritage - Hideaway also features dry cleaning/laundry services and a water dispenser. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star George Town hotel.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
  • Area shuttle
  • Parking on site (MYR 6 per day)

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Access code

Pets

  • Pets and service animals are not allowed at Magpie Heritage - Hideaway

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 80.0 per night.
  • Cots (infant beds) are available for MYR 30 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 60 per vehicle (one-way)
  • Self-parking fee: MYR 6 per day
  • Crib (infant bed) fee: MYR 30 per stay
  • Rollaway bed fee: MYR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Magpie Heritage - Hideaway offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will receive an access code.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mango Tree Hideaway
Magpie Heritage Hideaway Hotel
Mango Tree Place Hideaway Hotel
Mango Tree Place Hideaway Hotel Penang
Mango Tree Place Hideaway Penang
Mango Tree Place - Hideaway Penang/George Town
Mango Tree Place Hideaway Hotel George Town
Mango Tree Place Hideaway George Town
Magpie Heritage - Hideaway Hotel
Magpie Heritage - Hideaway George Town
Magpie Heritage - Hideaway Hotel George Town

Magpie Heritage - Hideaway Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, great manager.
We very much enjoyed our stay in George Town at the Magpie Heritage Hideaway - as other reviewers have mentioned, the manager Jern is a very friendly and helpful chap who gave us useful advice. The location is good for exploring George Town on foot and can also use Grab to get around easily. Don't expect the same finish/quality of furnishing/toiletries etc as a 5* hotel (why would you at this price?!) But do expect great service and a pleasant stay.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Location -The location is very convenient. It is nearby to some eateries and attractions. You can just walk around and will definitely find something interesting. However it is hard to get a parking for those who drive. 2. Room The room was very big and as other reviews said the mattress was very comfortable and I can vouch for this. However with that big of a room, the air condition was slightly mild. There were times when I was quite warm. 3. Facilities Facilities were good. It is sort of like a BnB where they prepared drinks and plates for those who want to eat in. There was hair dryer, coffee and tea prepared in the room and all sorts of international adapter. Really convenient. 4. Staff The staff are so friendly. They allowed us to check in early as my sister had a wedding to attend. Overall: I love it. Despite the minor improvements, its really a nice place to stay in Penang. I would come back.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, wonderful rooms a short walk from the main area of George Town. Above-and-beyond assistance from the owner to accommodate our last minute changes in travel plans.
Stayed 2 nights in Jan 2020

10/10 Excellent

Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jern is extremely friendly. My wife and I went to Penang unprepared. Thanks to Jern, he provided us with lots of useful information and even upgraded our room. This property is a historic building in a convenient location (basically you can go to anywhere by grab). The room is also spacious and clean. It definitely won't disappoint you if you are looking for an alternative to typical hotels
Stayed 3 nights in Nov 2019

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great hospitality!
The hotel was located in a shophouse building, typical of Georgetown in Penang. We picked it for its location; it was only a 30-minute taxi ride from the airport and walking distance from the main tourist attractions in town. We had a huge room which was connected to our own bathroom and WC. The lobby's also very comfortable and welcoming. Our only drawback was that the air conditioning could have been stronger. We were there during the hottest period of the year in August and it took a while for the room to cool down. The best part of our trip was the great hospitality of the manager, Jern. He's prompt in replying and following up with our queries and also gave us recommendations when we needed them.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Magpie!! Not only was the location and room phenomenal, but we couldn’t have asked for a better host than Jern!!! As a local himself he know ALL the best suggestions and took so much time to walk us through a map of them as soon as we checked in. Still full from all the amazing food we ate, and already can’t wait to come back!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it!
This place feels like home. It’s so cosy & comfort, everything is great, we love the orange room we are staying, it was such a waste that we only stay one night here. Jern is so friendly and helpful as well, it was nice chatting with you, thanks a lot!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Choo Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Service
Location is convenient, walking distance to many places of interest. Room is spacious
Stayed 2 nights in May 2019

10/10 Excellent

Bears, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People always makes a difference and it’s the staff that make this place really unique. Strategic location and good recommendation for food too
Stayed 5 nights in Mar 2019

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and clean hotel
Absolutely amazing boutique hotel. The service was amazing and everyone was so helpful. They had a great/easy late night check in self service, they helped me plan my day trips around the city, and they went out of their way to help me take care of a small injury on my foot. Georgetown was one of my favorite destinations I’ve ever been and this hotel added to the amazement. It was so clean, modern, and beautiful. I was upgraded to a large and beautiful suite.
Stayed 3 nights in Jan 2019

10/10 Excellent

Esmond, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating Staff. Understanding and caring
Extremely glad with our stay at Mango Tree Place. The Staff were helpful in understanding our situation and tried their best to assist despite our many changes. They were helpful in recommending places of interest and constantly checked on how we were doing. Rooms were spacious and clean. It came with all the necessary amenities that you would need. Location was quite good as well, located near most places of interest in Penang. Generally a very good stay and would definitely recommend to my friends visiting Penang.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel, pity about the warm room
Excellent location and decor, and the bed was comfortable. But the upstairs room we got felt warm -- the air-conditioner did not cool it down sufficiently, because it was quite far from the bed. Although the bathroom and toilet were private, they were not equipped with fan or air conditioning, as they were located outside the room.
Stayed 2 nights in May 2017

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing large room quiet area great for relaxing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylist boutique hotel
Friendly receptions. Point you to right café, eating & tour places. Just ask. Comfortable stay.

10/10 Excellent

Alvin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A heartwarming short stay
A very heartwarming stay with a very passionate hotel host!

10/10 Excellent

Tim, Brisbane, QLD, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in George town Penang
Recently my partner had the pleasure of staying here and I am very happy we chose to! I had done quite a bit of research on places and everyone said this was the "Gem of Georgetown" I would have to agree. It was a little tricky to find the place, but that was the only downside, if you can call that a downside. Upon arrival we were sat down with the lovely lady from the desk who went through all the local tourism; Places to eat, places to shop, things to see and how to get there. She even had all the maps etc to go with it. She told us a few of her personal favourite spots. We got into the room and it felt more like my bedroom at home, had a real home and warm feeling to it. You get a swipe card so you can come and go as you please and the rooms are very quiet! Has AC and a fan and a very comfy bed. Would definitely suggest staying here if you're visiting Georgetown and I will be back!

8/10 Good

Paul, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy & Tiny Hideout
It's my 1st experience in such hotel. Full of Scandinavian stuffs (haha, IKEA...). The only complaint is my room come without breakfast. Yes, it's near to famous attractions. Give it a try and you will love it.

8/10 Good

Gary, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in the heart of GeorgeTown
We were emailed and invited to a bargain (50RM) taxi pick-up from the airport, and then met at the hotel for a personal introduction to the town and tourist attractions. This made us immediately warm to the hotel. Our room (orange) was spacious and had most mod-cons, plus some luxuries, such as Blu-Ray player and Denon stereo. Sadly, it wouldn't read our flash drives and the movie selection was limited, so we didn't use it. Complimentary mini-bar items were nice, but espresso coffee (not instant Nescafe) would have been better. Given that the hotel is a conversion from an historic shop house there were some oddities to the layout: such as walking down a private and partially open corridor, then some steps, to get to the bathroom made for an midnight adventure. Lovely power shower though, with rain and hose type both available. We had a balcony, but it was unusable given the sweaty heat, the noisy and decrypted alley below, and the blank wall view right outside. The high tech security system was both reassuring and a worry (why was it needed?) The hotel suffered in part from the very location that made it convenient: namely its right in GeorgeTown, which means no sidewalks and open drains, with accompanying traffic, precarious walking routes, rats and the smell of sewers. All part of the 'charm' and 'colour' of Peneng, but incongruous with the charming hotel. It seems unfair to judge a hotel by its neighbourhood, especially as that was the reason to stay there, but ...

8/10 Good

Gemie, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room you wish you have at home...
Greeted warmly by the service staff - Karen. She's like the house mother, making sure you are taken care of. Tells you where to get good food, what is the attraction around the hotel, bring you to your room and show you around... The room was great! Comfy till you don't feel like going out. A real getaway! Will definitely coming back!

10/10 Excellent

JOON SHEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joanne, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically located, Clean & Comfortable
The suitekeeper greeted us at the door, calling me by name which left a good impression on us. She patiently shared with us how to navigate around Penang, where to go and where we can find the best food in town. We stayed on level 1, the courtyard room, which was convenient (as we don't have to climb the stairs) and comfortable. Only setback was the bathroom. We showered with high water pressure so it took awhile for the water to drain away. But this is minor and non-disruptive so in conclusive, it was an enjoyable stay. Definitely will recommend this boutique hotel and will go back to Mango Tree Place Hideaway for our next vacation to Penang.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hideaway.
Great friendly hideaway place perfect for couples or family. Will stay there again.