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Raia Inn Penang

3.5 star property

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Photo gallery for Raia Inn Penang

Reception
International cuisine
Outdoor pool
Minibar, desk, free WiFi, bed sheets
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Lot 5789 & 5790, Kompleks Tabung Haji, Jalan Dato' Ismail Hashim, Bayan Lepas, George Town, Penang, 11900
  • Penang International Sports Arena
    ‪5 min drive‬
  • RECSAM and Institute Pendidikan Guru
    ‪6 min drive‬
  • Snake Temple
    ‪8 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room

Minibar, desk, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Minibar, desk, free WiFi, bed sheets

Deluxe Family

  • Sleeps 4
  • 2 Queen Beds

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About this property

Raia Inn Penang

Hotel connected to a shopping centre in Bayan Lepas with free parking
This smoke-free hotel features a restaurant, a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Raia Inn Penang offers 134 air-conditioned accommodations with minibars and free newspapers. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers and bidets.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

With your stay at Raia Inn Penang, you'll be connected to a shopping centre and close to Queensbay Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at Terrace Cafe, a café that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by car from Queensbay Mall and 5 minutes from Penang International Sports Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26147 square feet (2429 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Raia Inn Penang. Self parking is free.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Terrace Cafe – This café specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 26,147 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 15 for children
  • Rollaway bed fee: MYR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Penang
Hotel TH Penang
TH Hotel Penang
TH Penang
TH Penang Hotel
TH Hotel Penang George Town
TH Penang George Town
TH Hotel Penang
Raia Hotel Penang
Raia Inn Penang Hotel
Raia Inn Penang George Town
Raia Inn Penang Hotel George Town

Raia Inn Penang Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 79 out of 413 reviews
Rating 8 - Good. 157 out of 413 reviews
Rating 6 - Okay. 110 out of 413 reviews
Rating 4 - Poor. 39 out of 413 reviews
Rating 2 - Terrible. 28 out of 413 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Harjasleen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
We stayed here for one night after a late flight. Considering the lobby the room was terrible. Dated, not very clean. I'm not sure how they expect 3 people (2 adults and 1 child) stay in 2 twin beds. The AC/power kept kicking on and off very loudly all night, the room had tons of mosquitoes inside when we entered. Bathroom had mold and kept flooding. Breakfast was expensive and not too good - a lot of items were finished and not replaced. The pool area is probably only good thing if you have kids. Would recommend staying elsewhere
Stayed 1 night in Jul 2024

8/10 Good

Athanasios

Business traveller
Liked: Staff & service
normal
Bathroom was kind of smelly and found insects in room need better housekeeping
Stayed 1 night in Jun 2024

4/10 Poor

Karin

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice, but the air conditioning in the toilet in the hotel room didn't work. There were also cockroaches in the toilet!!!
Stayed 1 night in Jun 2024

8/10 Good

Marian

Travelled with partner
Liked: Staff & service
It's a great Hotel for overnight as close to Airport
Stayed 1 night in Apr 2024

10/10 Excellent

Mohd Razaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist very polite
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay before flight the next morning so perfect position Friendly helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest to airport and very clean and spacious
Stayed 1 night in Mar 2024

4/10 Poor

Ramesh

Disliked: Staff & service, property conditions & facilities
Towels are dirty and smelly
Stayed 1 night in Dec 2023

8/10 Good

Kamaljit

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

LIHUA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Andy

Travelled with partner
Liked: Staff & service
It served our purpose of being close to the airport for a early flight as traffic in Penang can be quite busy and front desk staff were friendly and helpful
Stayed 1 night in May 2023

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raia Hotel is perfect for anyone visiting Penang Island on business. It is situated within 20 minutes walking distance from the Airport (Penang International) and is safe, secure and well looked after. It has great WIFI, Huge smart TV in the rooms, desk for working and all the amenities you might expect. Additionally they have a buffet style restaurant.
Stayed 1 night in Apr 2023

10/10 Excellent

Maureen

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No Hot Water
Hotel had no hot water. Not "barely any hot water" but no hot water at all. Nothing even comes out of the hot water tap. There was no advanced notice of this.. only warning was a poster in the room once checked in and paid for. I wanted to stay here due to the proximity to the airport, but in hindsight should have stayed in George Town area
Stayed 1 night in Oct 2022

6/10 Okay

Gunalen

4/10 Poor

Doris King Han

10/10 Excellent

Shanti, Annerley

8/10 Good

Zufri

Stayed 1 night in Oct 2022

10/10 Excellent

Sheikh Mohamad Syazwan

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel especially for business travel..
Comfortable and big room, reasonable price, but need to book with hotel.com :) Walk in price will be double price.. For businees trip...absolutely this hotel will be the best to stay.. Plus near airport and also walking distance to night market if u stay on Saturday night. Craving for nasi beriani kapitan which is among famous food in penang...? definately stay here lah lol.
Stayed 1 night in Apr 2021

8/10 Good

YUH LEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, the hotel is clean, spacious and comfortable. Good
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly and helpful. Evening meal in onsite cafe was very reasonably priced and good quality The room we had was very dated and in need of some remedial works. Air con very basic and not very effective
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

MIZAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019