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Tien Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tien Hotel

Exterior
Exterior
Lobby sitting area
Interior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
348, Lebuh Chulia, George Town, George Town, Penang, 10200
  • Georgetown UNESCO Historic Site
    1 min walk
  • 1st Avenue Mall
    10 min walk
  • Leong San Tong Khoo Kongsi
    11 min walk
  • Penang (PEN-Penang Intl.)
    28 min drive

Room options

View all photos for Courtyard Suite

Courtyard Suite | In-room safe, free WiFi, bed sheets

Courtyard Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen

Cozy Queen | In-room safe, free WiFi, bed sheets

Cozy Queen

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Charming King

Charming King | In-room safe, free WiFi, bed sheets

Charming King

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Le Dream Boutique Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (1001)
The price is CHF 41
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Le Dream Boutique Hotel

About this property

Tien Hotel

Art Deco George Town hotel in Downtown George Town with a restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and express check-in are on-site.
Tien Hotel offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch Smart televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Tien Hotel, you're just a quick walk from Georgetown UNESCO Historic Site. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a terrace and coffee/tea in a common area
  • Within a 15-minute walk of Leong San Tong Khoo Kongsi and Pinang Peranakan Mansion
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tien Hotel also features a terrace, coffee/tea in common area, and express check-in.

This 3-star George Town hotel is smoke free.

Tien Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50.00

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
The front desk at this property is open daily from 6 AM - midnight.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Tien Hotel George Town
Tien George Town
Tien Hotel Hotel
Tien Hotel George Town
Tien Hotel Hotel George Town

Tien Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 105 reviews" "
Rating 8 - Good. 35 out of 105 reviews" "
Rating 6 - Okay. 7 out of 105 reviews" "
Rating 4 - Poor. 1 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ben

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out fine
Stayed 2 nights in Jul 2024

8/10 Good

Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
Stayed 2 nights in May 2024

8/10 Good

Taryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Travelled with partner
We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Stayed 4 nights in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Dharul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.
Stayed 1 night in Oct 2023

2/10 Terrible

Jaswinder

Disliked: Amenities
Never stay here
Stayed 1 night in Sep 2023

8/10 Good

Oi Chai

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 3 nights in Jun 2023

8/10 Good

Mohammad Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Fong Choh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
Stayed 3 nights in Apr 2023

8/10 Good

douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
yes
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Feb 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Tien Hotel
Good location and many cafes and coffeeshops nearby.
Stayed 3 nights in Sep 2022

10/10 Excellent

TT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penang Food Trip
The staff were fantastic. Location was central to all the heritage Georgetown has to offer. Being located at the busy strip, it can be a bit noisy at times. Overall a very pleasant stay.
Stayed 2 nights in Jul 2019

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in the heart of Penang!
Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel right in the heart of Georgetown with some great street eats and short stroll to Love Lane for the nightlife. Hotel is over 2 levels, no lift so just to get to the first level is a set of stairs for those of you who would find this difficult probably wouldn't like this. Great self serve kitchen on the first level with tea and coffee making facilities and lovely undercover seating area. Second level is a lounging area indoors and outdoor pool, although no shade. Room was great, clean with a nice comfortable bed, block out curtains and double glazing on windows to block out noise, only bad thing is the bathroom is only separated by a curtain which was not sufficient when hubby had a dose of the runs. Staff are fantastic, let you know all the great restaurants in the area. Will be back again.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a boutique hotel located on one of the main streets in Georgetown, Penang. Close to food and sights. Easy to get a Grab and delicious char siew and chicken rice downstairs, just steps away. Raj was super friendly and great to be greeted by. Breakfast was a nice addition too. Only thing with our room is that there seemed to always be so many mosquitos! Couldn’t get rid of them!
Stayed 2 nights in May 2019

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition. The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.
Stayed 1 night in Apr 2019

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a residential hotel so no reception which can cause issues. Cooked to order breakfast fantastic but they must implement better ordering system
Stayed 6 nights in Apr 2019